Sorry to IDNet to post this here. But I won't be able to call until later today. So I thought I'd quickly ask now, does anyone know why a direct debit would fail?
Oh, I've just had a thought. I've amended my services/package with IDNet. So would that mean that the bank have messed up! Not accepted the "new" payment amount? Oh that's ridiculous. Letter writing time! :shake:
[edit]
Nope. That's not it. Sorry, I don't understand business invoices. I need "idiot proof" customer bills, like the ones other companies send you. :(
I think the payments just have not been set up. I'll have to call later, should finish work long before 5. Off I go.
Sorry, Ben, but we can't do anything to help with billing issues. Drop support an email if you can't get to the phone.
Ok will do. My first line is to blame the bank though. ;D
Always a safe bet. ;)
Just figured it out. I thought it said "direct debit". It does not. :slap:
Really sorry.
So what form of payment was it?
As it was dealt with via email, I thought it counted as an upgrade (so nothing to change/send). I had missed on the invoice it said to pay or call to setup payment method.
No worries. All sorted now. A* to IDNet. E- To me. :red:
Never mind, Ben, it was a bad week. ;)