I've noticed that during the day (around this time) my ping rises and I get packet lose. Do you think its a busy exchange?
(http://www.thinkbroadband.com/ping/share-thumb/102722691c52729e877c2adcbc3130e3-04-10-2010.png) (http://www.thinkbroadband.com/ping/share/102722691c52729e877c2adcbc3130e3-04-10-2010.html)
Personally I'd say not as my tbb monitor reflects yours quite closely. There's congestion somewhere but it seems to be effecting quite a few of us which points to something other than a local issue I would say.
(http://www.thinkbroadband.com/ping/share-thumb/ddaa526f0b434725778dabed9d8c720d-04-10-2010.png) (http://www.thinkbroadband.com/ping/share/ddaa526f0b434725778dabed9d8c720d-04-10-2010.html)
What part of the country are you both in?
North London.
I'm not seeing anything like that on my graph, I'm in south Leicestershire.
(http://www.thinkbroadband.com/ping/share-thumb/56b1b043c4812fd0544323a5740d6099-04-10-2010.png) (http://www.thinkbroadband.com/ping/share/56b1b043c4812fd0544323a5740d6099-04-10-2010.html)
Quote from: psp83 on Oct 04, 2010, 15:38:07
I've noticed that during the day (around this time) my ping rises and I get packet lose. Do you think its a busy exchange?
It is of couse, the time all the school kids get home and log onto facebook.
Might as well add mine for comparison purposes -
(http://www.thinkbroadband.com/ping/share-thumb/76f4562de976c46054e6626496abcda3.png) (http://www.thinkbroadband.com/ping/share/76f4562de976c46054e6626496abcda3.html)
Ditto.
(http://www.thinkbroadband.com/ping/share-thumb/f4bbc7fab43d625f24d0bf4fd4f60a9a-04-10-2010.png) (http://www.thinkbroadband.com/ping/share/f4bbc7fab43d625f24d0bf4fd4f60a9a-04-10-2010.html)
(South Oxfordshire)
I would say it's congestion. My exchange has been gradually getting worse. I have to wonder if upgrading a connection is worthwhile when the exchange is clearly stuffed already.
I didn't think Paul lived anywhere near my location but perhaps he does. We do seem to be the only ones affected.
Quote from: zappaDPJ on Oct 04, 2010, 16:21:53
I didn't think Paul lived anywhere near my location but perhaps he does. We do seem to be the only ones affected.
Just noticed he's somewhere in Wiltshire.
That's what I recall which is quite a distance from me. Very odd.
I live in Devizes, Wiltshire.
It always starts around 1pm(ish) & only since the upgrade IDnet done a few weeks ago, before I used to have stable pings and hardly any packet lose.
I spose this week will be worse with the commonwealth games on & people streaming it at work etc.
(http://www.thinkbroadband.com/ping/share-thumb/ff1d69732d1703271905554d06a9f90f.png) (http://www.thinkbroadband.com/ping/share/ff1d69732d1703271905554d06a9f90f.html)
Packetloss seems to be related somewhere with IDNet and not exchange.
This is how the packetloss should be: http://www.thinkbroadband.com/ping/share/59bbf82bef3864f0dce09a7383b6dfa1.html
I would love to have my packet lose back like that..
I'm finding the packet lose is causing the lag on streaming videos when watching on justin.tv.
I can never watch JTV between midnight and 2am, when everyone starts downloading and the packet lose kicks in :(
I have been doing tests lately and it does seem to be the packet lose, I've been watching streams when there is no packet lose and its fine but as soon as the packet lose comes the streams become laggy and stutter every few secs. I normally start the stream around 11 - 11:30pm, its fine then but as soon as midnight comes that's when it plays up.
But as you can see by my graph, its starting to get bad during the day aswell and its not just me.
Perhaps I should email IDnet the link to this post?
You've probably got some monster bandwidth hogs nearby Paul.
Might be worth while seeing if support can get you moved to a less congested Virtual Path?
It certainly wouldn't hurt flagging it up to support, Paul.
The other possibility being the vagaries of 21CN and network points that can affect large numbers of geographically spread customers, one, indeed, which can affect everyone. :(
Getting exactly the same here. (http://www.thinkbroadband.com/ping/share-large/350a0a8a1a3097f94011d381ce2b7e50.png)
Also I get a perfect 5.5mb during the day and early hours of the morning, however at night it sometimes slows down to as little as 2mb and fluctuates wildly, also getting packet loss in online games. Can see the packet loss occuring every night from 7-12.
hello everyone i live in herefordshire and i'm suffering the same problem as tomsg. throughout the day i get 6.3mb come the evening it fluctuates wildly down as low as 1.1mb,it only started this a few week's ago.
:welcome: :karma:
Give support a call if you've not already done so,they are the only ones who will know the current exchange status.
:welc: :karma:
:welc: :karma:
What Steve said. :) :welc: :karma:
Thank you all for such a warm welcome! I will contact support as soon as i can. is it possible for exchange congestion to suddenly happen in such a short period of time i thought it would be more gradual
No, it's almost a digital process, it's happily within capacity one days and a few new customers or increased bandwidth demands (as happen with faster connections) and it's congested. Then we have to wait for BT to first admit, then fix it.
They do seem to be better at admitting it these days (rather than go through the endless loop of send engineer, engineer reports OK, fault discarded).
True, though not necessarily faster. ;)