My router would not connect this morning
Only had Orange flashing light.
In town on my phone now to post this.
Is idnet down today?
My connection is fine and has been all day. Maybe it's just a local issue.
No problems here. I believe a total loss of connection would warrant an out of hours call to support.
Ok it maybe ok now then. We we will be home soon so fingers crossed.
It's certainly been fine in my area, my router is showing uptime of over 500 hours and nothing amiss in the logs.
What is the number to call for out hours support if its not working still when get home
All fine hear as well, nothing amiss.
Also down since this morning.
Ashover exchange. Posting atm via Dial up 0845.
Netgear dgnd3300 sync light green, gateway red.
These have been down this am but should be cleared
0203077 0203116 0203206
0207242 0207404 0207405
0207417 0207430 0207813
0207831 0207916 0207973
Support is 0800 701 2000
Those with sync and no PPP it may be worth a power down for 30 mins. Otherwise contact support.
Very slow speeds first thing this morning (8-8.30) and a total down about an hour ago for about 5 min, does seem erratic today :dunno:
Got home and its still working when the wife is waiting for an important e mail.
That number is an answering machine only. We need internet. Grrrrrr
I think the idea is that someone at IDNet is supposed to check the answer machine on a periodic basis. All I can suggest is disconnect the router for 30 mins then try to reconnect.
Ok Steve thanks.
Well I spoke to someone earlier who was going to reset our line? But its still not working and told it can't even be reported to bt til Monday. So at least 2+ days of nothing working which sucks when you rely on it.
PPP back here, was down for something like 12 hours
Quote from: netn00b on Oct 02, 2010, 18:25:36
Well I spoke to someone earlier who was going to reset our line? But its still not working and told it can't even be reported to bt til Monday. So at least 2+ days of nothing working which sucks when you rely on it.
Have you considered an enhanced care package which will get you out of hours fixes from BT?
What's that Rick?
You pay an extra £10-20pm, depending on the level of care you need. In return, you get priority repairs, including weekend engineer visits, guaranteed repair times etc. It has to be a business package, though:
http://www.idnet.net/solutions/business/broadband/
well it just suddenly came back about an hour ago.
i looked at the router not long b4 this and it was still flashing orange.
came back in and suddenly it was solid green and now i'm online !
woot !
Well its down again this morning /sigh.
Waiting for a call from support.
Well they said everything is ok and want me to try another router. But I only have one! How now many normal people have 2?
I've probably got about 6 when I can find them all. Sad I know but a spare is always useful.
I've got five altogether, always worth keeping at least one as a spare, though.
Can't afford to keep spares of things for just in case!
Another sixer here.
Four - but two don't work, although, I now think one was a PSU problem, rather than the router.
If the PSUs don't fail, I'm OK. ;)
The wireless died on one of my 2700s, and another didn't work from the off, but I now think that was the PSU, as it just had the red light on. I have another 'new' 2700, and an old DG834G spare.
Quote from: Simon on Oct 05, 2010, 19:33:47
The wireless died on one of my 2700s, and another didn't work from the off, but I now think that was the PSU, as it just had the red light on. I have another 'new' 2700, and an old DG834G spare.
Sorry to hijack this but since we're talking about 2700s.... Has anyone any experience of one with V5 firmware automatically updating to V6 and are there any ways to prevent this? I've turned off remote management.
Quote from: Tacitus on Oct 05, 2010, 20:05:00
Sorry to hijack this but since we're talking about 2700s.... Has anyone any experience of one with V5 firmware automatically updating to V6 and are there any ways to prevent this? I've turned off remote management.
I only got mine Friday (v5.***) but by Saturday morning it was V6, apparently you have to do something called DNS poisoning but from what I hear even that may not stop it.
V6 seems ok to me though.
Quote from: Tacitus on Oct 05, 2010, 20:05:00
Sorry to hijack this but since we're talking about 2700s.... Has anyone any experience of one with V5 firmware automatically updating to V6 and are there any ways to prevent this? I've turned off remote management.
I think it's only certain v5s that have auto updated, and mine, 5.29.107.19, has so far escaped it. It's a long thread to read through, but you might find some more info here (http://www.idnetters.co.uk/forums/index.php?topic=12429.0). :)