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Technical News & Discussion => IDNet Help => Topic started by: psp83 on Oct 01, 2010, 11:41:38

Title: Increased ping?
Post by: psp83 on Oct 01, 2010, 11:41:38
Has anyone noticed increased ping times?

I re-synced yesterday around 8am (ish) and ever since my ping has doubled and today its even higher.

Tracing route to www.idnet.net [212.69.36.10]
over a maximum of 30 hops:

 1    <1 ms    <1 ms    <1 ms  192.168.0.1
 2   113 ms   109 ms   105 ms  telehouse-gw4-lo2.idnet.net [212.69.63.99]
 3     *       86 ms    81 ms  telehouse-gw3-g0-1-400.idnet.net [212.69.63.243]
 4    82 ms    81 ms    83 ms  telehouse-gw5-e4-400.idnet.net [212.69.63.245]
 5    83 ms    79 ms    83 ms  redbus-gw2-g0-1-331.idnet.net [212.69.63.5]
 6    66 ms    67 ms    67 ms  redbus-gw1-fa2-0-300.idnet.net [212.69.63.225]
 7    55 ms    55 ms    55 ms  www.idnet.net [212.69.36.10]

Trace complete.

My usual ping is around 13ms.

I've tried rebooting the router aswell.
Title: Re: Increased ping?
Post by: zappaDPJ on Oct 01, 2010, 11:46:20
QuoteMicrosoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\zappaDPJ>ping idnet.com

Pinging idnet.com [212.69.36.10] with 32 bytes of data:
Reply from 212.69.36.10: bytes=32 time=7ms TTL=59
Reply from 212.69.36.10: bytes=32 time=7ms TTL=59
Reply from 212.69.36.10: bytes=32 time=7ms TTL=59
Reply from 212.69.36.10: bytes=32 time=7ms TTL=59

Ping statistics for 212.69.36.10:
   Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
   Minimum = 7ms, Maximum = 7ms, Average = 7ms

C:\Users\zappaDPJ>

No :red:

Obviously there's nothing wrong here so it looks like something local to you.
Title: Re: Increased ping?
Post by: Ray on Oct 01, 2010, 11:52:29
Doesn't seem to be any problem here.

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

ping idnet.net

Pinging idnet.net [212.69.36.10] with 32 bytes of data:
Reply from 212.69.36.10: bytes=32 time=11ms TTL=59
Reply from 212.69.36.10: bytes=32 time=11ms TTL=59
Reply from 212.69.36.10: bytes=32 time=11ms TTL=59
Reply from 212.69.36.10: bytes=32 time=11ms TTL=59

Ping statistics for 212.69.36.10:
   Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
   Minimum = 11ms, Maximum = 11ms, Average = 11ms
Title: Re: Increased ping?
Post by: psp83 on Oct 01, 2010, 12:07:12
My normal pings are around 13 - 15 ms as you can see from this graph taken by thinkbroadband.com

http://www.thinkbroadband.com/ping/share/db87ab60062db6d488e4959e3f1b0aad-26-09-2010.html

But you can see by the graph below, it started to get higher around 8am yesterday.

http://www.thinkbroadband.com/ping/share/e681f99fa2d24c3264d0b7a88138d499-30-09-2010.html

And doing a trace route to idnet.net today I am getting the following

C:\Users\Paul>tracert www.idnet.net

Tracing route to www.idnet.net [212.69.36.10]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2    86 ms    89 ms    93 ms  telehouse-gw4-lo2.idnet.net [212.69.63.99]
  3    92 ms    86 ms    91 ms  telehouse-gw3-g0-1-400.idnet.net [212.69.63.243]
  4    83 ms    87 ms    93 ms  telehouse-gw5-e4-400.idnet.net [212.69.63.245]
  5    92 ms    95 ms    93 ms  redbus-gw2-g0-1-331.idnet.net [212.69.63.5]
  6    77 ms    80 ms    84 ms  redbus-gw1-fa2-0-300.idnet.net [212.69.63.225]
  7    70 ms    71 ms    73 ms  www.idnet.net [212.69.36.10]

Trace complete.

Here are some speed tests

http://www.speedtest.net/result/973966662.png
http://speed.io/pics/3530/1029/speed.io.png
http://www.speedtest.bbmax.co.uk/results.php?t=1285930625&v=11011309

And here's a BT speed test.

Download speed achieved during the test was - 5020 Kbps
For your connection, the acceptable range of speeds is 2000-7150 Kbps.
Additional Information:
Your DSL Connection Rate :6684 Kbps(DOWN-STREAM), 992 Kbps(UP-STREAM)
IP Profile for your line is - 5000 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 15.95:20.2:63.85 (SBE:NBE:PBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.

The results of this test will vary depending on the way your ISP has decided to use these traffic classes.

Upload speed achieved during the test was - 822 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 992 Kbps


As you can see, the first 3 speedtests are much lower than the BT one.
Title: Re: Increased ping?
Post by: psp83 on Oct 01, 2010, 12:09:42
Anyways, I've emailed support with the above, I did say I would phone them back but not got time as I'm off to the hospital now.
Title: Re: Increased ping?
Post by: Glenn on Oct 01, 2010, 12:11:16
Steve's ping reduced after a power cut, maybe he has pinched some of your margin.  :whistle:
Title: Re: Increased ping?
Post by: SSK on Oct 01, 2010, 12:32:03

Maybe the resynch switched you from interleaved OFF to interleaved ON?
(For no apparent reason it did that to me recently)

Sean
Title: Re: Increased ping?
Post by: Steve on Oct 01, 2010, 14:33:56
Even so it's a bigger leap than you would expect for interleave on.
Title: Re: Increased ping?
Post by: Rik on Oct 02, 2010, 16:49:26
A bit late, but pings are fine here.
Title: Re: Increased ping?
Post by: Steve on Oct 02, 2010, 16:50:04
You've been watching the golf as well. :evil:
Title: Re: Increased ping?
Post by: Rik on Oct 02, 2010, 16:53:02
 ;D

No, I've been studying the ceiling and thinking it's about time we redecorated.
Title: Re: Increased ping?
Post by: Simon on Oct 02, 2010, 16:57:41
Good to see you back, Rik.  :thumb:
Title: Re: Increased ping?
Post by: Rik on Oct 02, 2010, 16:59:43
Thanks. Last Saturday I thought I had a could, the rest of the week, I thought I was about to cough my toes up. ;D
Title: Re: Increased ping?
Post by: Ray on Oct 02, 2010, 17:01:09
Welcome back, Rik,  :thumb:
Title: Re: Increased ping?
Post by: Simon on Oct 02, 2010, 17:01:45
Better than turning them up.  ;D
Title: Re: Increased ping?
Post by: Steve on Oct 02, 2010, 17:02:22
Or curling them ;D
Title: Re: Increased ping?
Post by: Ray on Oct 02, 2010, 17:02:45
Indeed,  ;D
Title: Re: Increased ping?
Post by: Rik on Oct 02, 2010, 17:04:08
Or both. ;D
Title: Re: Increased ping?
Post by: Simon on Oct 02, 2010, 17:04:45
:hehe: