My exchange is now enabled for fibre fttc and this is reflected on the IDNET site.
However, I cannot find a way to 'upgrade' or change my Home SuperMax to fibre.
Any ideas? The only option I see is to place an order as a new customer with a MAC code.
Thanks!
I think you can do it via the customer portal otherwise you'll need to ring Technical Support.
Quote from: woooshuk on Sep 24, 2010, 21:13:26
Any ideas? The only option I see is to place an order as a new customer with a MAC code.
That's what I did, but it didn't ask for a MAC (or if it did, I ignored it :P)
In the box where it asked where you'd heard about IDNet I just put "Already a customer". All went through smoothly :thumb:
Bill,
Thanks for that. I will order now.