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Technical News & Discussion => Broadband, Internet & General Computer News & Discussion => Topic started by: pctech on Aug 30, 2010, 14:37:43

Title: Do I request an Openreach visit via my phone company or ISP?
Post by: pctech on Aug 30, 2010, 14:37:43
I'm thinking about trying to get an Openreach engineer out to look at the wiring and re-route it if necessary and am aware that it is likely to cost me £144 but not sure whether to request the visit via my phone company or the ISP?
Title: Re: Do I request an Openreach visit via my phone company or ISP?
Post by: Technical Ben on Aug 30, 2010, 14:44:07
I suppose it depends on the reason for the call out. Is there noise on the line when you do a quiet line test?
Title: Re: Do I request an Openreach visit via my phone company or ISP?
Post by: pctech on Aug 30, 2010, 14:52:51
Good point Ben, haven't done that yet, will have to plug a phone in.

Title: Re: Do I request an Openreach visit via my phone company or ISP?
Post by: Rik on Aug 30, 2010, 16:28:37
Basically, Mitch, if you want sockets moved other than the master, use a local telecoms company, they'll be cheaper. If it's the master, BT if there's noise on the line, ISP otherwise.
Title: Re: Do I request an Openreach visit via my phone company or ISP?
Post by: pctech on Aug 30, 2010, 17:04:43
I might hang fire to see if I can get on the FTTP trial as a 100 Meg ethernet connection sounds very appealing.

Title: Re: Do I request an Openreach visit via my phone company or ISP?
Post by: Rik on Aug 30, 2010, 17:18:40
Think of the bandwidth you'll use. ;)
Title: Re: Do I request an Openreach visit via my phone company or ISP?
Post by: pctech on Aug 30, 2010, 17:19:46
Exactly why I'll stay on a capped service.



Title: Re: Do I request an Openreach visit via my phone company or ISP?
Post by: pctech on Aug 30, 2010, 17:21:47
I got up to about 11.5 GB this month before BT's crazy DLM put me on a 575 sync.

Title: Re: Do I request an Openreach visit via my phone company or ISP?
Post by: Glenn on Aug 30, 2010, 17:24:06
Maybe it was Zen's way of making sure you didn't approach your cap.  :evil:
Title: Re: Do I request an Openreach visit via my phone company or ISP?
Post by: Rik on Aug 30, 2010, 17:25:23
:rofl:
Title: Re: Do I request an Openreach visit via my phone company or ISP?
Post by: pctech on Aug 30, 2010, 17:26:58
 ;D
I'll struggle to use 50GB on a DSL Max connection but prob not on a 100 Meg one.