IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: Baz on Aug 17, 2010, 12:03:04

Title: webmail
Post by: Baz on Aug 17, 2010, 12:03:04
if any one uses this are you having problems with it,slow and now it wont load or login :dunno:
Title: Re: webmail
Post by: Cookiemonster on Aug 17, 2010, 12:03:37
Wont login for me
Title: Re: webmail
Post by: Bill on Aug 17, 2010, 12:09:29
Working here, but it took two tries. The first just bounced me back to the login page again.
Title: Re: webmail
Post by: Rik on Aug 17, 2010, 12:10:10
Absolutely fine here.
Title: Re: webmail
Post by: Rik on Aug 17, 2010, 12:14:07
IDNet are checking, there is a high number of people logged in right now. Any stale sessions will be cleared and things should be back to normal in 10 minutes or so
Title: Re: webmail
Post by: Bill on Aug 17, 2010, 12:18:45
Quote from: Rik on Aug 17, 2010, 12:14:07there is a high number of people logged in right now.

One less, I like to help :P

I only ever use webmail to clear the spam folder, so no worries.
Title: Re: webmail
Post by: Baz on Aug 20, 2010, 07:57:54
still slow here.gets half way through loading then hangs for a bit,sometimes I stop and try again which speeds it up,other times just a long wait and it opens  :dunno:
Title: Re: webmail
Post by: Glenn on Aug 20, 2010, 08:50:52
I just tried 2 of my accounts, they both opened and I was able to read the emails just fine.
Title: Re: webmail
Post by: Steve on Aug 20, 2010, 09:48:48
I wonder Baz if it's due to the quality of you broadband connection i.e it's stuttering along.
Title: Re: webmail
Post by: Baz on Aug 20, 2010, 10:08:59
everything else loads  ok and my connection is not that bad to slow stuff down that much I think.
Title: Re: webmail
Post by: Rik on Aug 20, 2010, 10:11:11
Just tried, Baz, instant access...
Title: Re: webmail
Post by: Steve on Aug 20, 2010, 10:12:05
Might be worth running some pings to see if you've got some variation in the times
Title: Re: webmail
Post by: Baz on Aug 20, 2010, 10:12:19
dont know then  will keep check on it
Title: Re: webmail
Post by: Rik on Aug 20, 2010, 10:13:04
Talk to support, they may be able to see what's happening.
Title: Re: webmail
Post by: Baz on Aug 20, 2010, 10:14:10
 :thumb:
Title: Re: webmail
Post by: Baz on Aug 28, 2010, 09:25:14
it seems like this might be a firefox thing as webmail opens as normal in IE.

In FF it will get to half way then hang,then open about 15-20 seconds later.stopping the loading and trying again or refresh gets it to work straight away  :dunno:
Title: Re: webmail
Post by: Rik on Aug 28, 2010, 09:28:39
I'm using FF with no problems, Baz.
Title: Re: webmail
Post by: Glenn on Aug 28, 2010, 09:30:35
Me too, it loads within a couple of seconds.
Title: Re: webmail
Post by: Baz on Aug 28, 2010, 13:30:21
Hmmm   must be my side then  :dunno:
Title: Re: webmail
Post by: Glenn on Aug 28, 2010, 13:31:56
Clear your cookies and temp internet files, then try again.
Title: Re: webmail
Post by: Baz on Aug 28, 2010, 13:36:18
wheres the option to clear temp files in FF
Title: Re: webmail
Post by: Baz on Aug 28, 2010, 13:37:42
clearing cookies has made it slower
Title: Re: webmail
Post by: Rik on Aug 28, 2010, 15:30:25
Quote from: Baz on Aug 28, 2010, 13:36:18
wheres the option to clear temp files in FF

Tools > Clear recent history, Baz.
Title: Re: webmail
Post by: Baz on Aug 28, 2010, 15:33:48
ah right. I already have that set to clear on FF closing so I presumed there were more files some where to be cleared too.So is Temp internet files the same as browsing history.
Title: Re: webmail
Post by: Rik on Aug 28, 2010, 15:35:21
To a great extent, Baz, but you can try clearing your cache with Ctrl+f5. I do a wash which disposes of all vestigial files at the end of the day, but that's a commercial app.
Title: Re: webmail
Post by: Baz on Aug 28, 2010, 15:36:27
ok thanks Rik and Glenn.

will keep a check on it  :)