Morning All,
This morning I got an email to my work address supposedly from IDNet with a statement of account indicating that I owe them £17.99. At least I assume that's what its telling me - there's absolutely no introduction or explanation. Looking at my bank statement, the IDNet direct debit has not come out yet, but I haven't done anything to change it so not sure what's going on.
I thought it was spam at first given the complete lack of any kind of introduction, but now I'm thinking its not. Just seems like a really poor way of telling me that my direct debit has failed - a quick, polite email would have sufficed - its not as if I'm trying to rip them off! Is this IDNet's usual way of tackling these situations?
Off to talk to the bank..
Cheers,
Al.
Might just be a regular renewal notice or a scam, I get them from my ISP even though I pay by DD.
Ring support and check.
Al, give support a call to confirm it is from them, but it will be your monthly statement no doubt. I get one each month myself, even though I pay by DD.
Quote from: Glenn on Aug 16, 2010, 10:10:32
Al, give support a call to confirm it is from them, but it will be your monthly statement no doubt. I get one each month myself, even though I pay by DD.
This is the first time I've ever had one. Or at least its the first time my work spam filter's let it through, possibly.. I'll call support :-)
Al.
Is your work email address the one registered with IDNet?