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Technical News & Discussion => IDNet Help => Topic started by: Colin Burns on Aug 15, 2010, 14:48:10

Title: connection dropping
Post by: Colin Burns on Aug 15, 2010, 14:48:10
Hi

Can anyone give me advice on why my net connection is being Evil while im playing starcraft 2 as it keep droping me from the game and disconnecting my conversation in skype..

i would check my router logs to see whats going on but i dont know how to check them on the 2wire

any advice please

thanks

Title: Re: connection dropping
Post by: Steve on Aug 15, 2010, 14:59:40
Not a 2wire user but I believe the router logs are available via the management console for v4 and v5 and routerstats lite is available also. Any signs of packet loss and high ping times
Title: Re: connection dropping
Post by: MisterW on Aug 15, 2010, 15:14:28
if its v5 then...
DslDiagnostics http://home/xslt?PAGE=J42&THISPAGE=A02_POST&NEXTPAGE=J42
Event log http://home/xslt?PAGE=J17&THISPAGE=J42&NEXTPAGE=J17
Detailed log http://home/xslt?PAGE=J34&THISPAGE=J17&NEXTPAGE=J34
Hope that helps
If you need any help interpreting the logs or stats then post back
Title: Re: connection dropping
Post by: Rik on Aug 15, 2010, 16:26:09
Can you see the router while you're playing/talking, Colin. It occurs to me that both activities need good ping times...
Title: Re: connection dropping
Post by: Colin Burns on Aug 15, 2010, 16:52:32
i can and its not losing sync
Title: Re: connection dropping
Post by: Rik on Aug 15, 2010, 16:54:01
It would be worth plotting your ping times, then and see if they're jumping about.
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