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Technical News & Discussion => IDNet Help => Topic started by: pctech on Jul 24, 2010, 16:29:03

Title: Is FTTC an engineer install product or is it wires only?
Post by: pctech on Jul 24, 2010, 16:29:03
Looking at getting this and spoke to sales at my ISP to see if they were going to levy an install charge and was told it was unlikely as all work was done at the exchange as is the case when switching from Max to ADSL2+ but other things I've read suggest it requires an openreach engineer to install and test in which case I'll have to book a day off from work for.

Can anyone please advise?
Title: Re: Is FTTC an engineer install product or is it wires only?
Post by: Rik on Jul 24, 2010, 16:30:40
There's definitely a charge as it entails an engineer visit, Mitch.
Title: Re: Is FTTC an engineer install product or is it wires only?
Post by: pctech on Jul 24, 2010, 16:39:28
Think I'll just have to wait and see what their prices are.

Title: Re: Is FTTC an engineer install product or is it wires only?
Post by: Rik on Jul 24, 2010, 16:40:21
ISTR it was £47.
Title: Re: Is FTTC an engineer install product or is it wires only?
Post by: pctech on Jul 24, 2010, 16:48:11
Cheers.

I gather that BTW are charging much more for the FTTC Customer Access Link which seems a little barmy to me seeing as fibre is less prone to failure than copper and thus the copper loop length is being reduced which should make the engineer's job easier.
Title: Re: Is FTTC an engineer install product or is it wires only?
Post by: Rik on Jul 24, 2010, 16:49:57
We are talking about BT here, Mitch, and they are trying to plug their pension gap.
Title: Re: Is FTTC an engineer install product or is it wires only?
Post by: pctech on Jul 24, 2010, 16:55:43
Ah yes.

Have to say the engineer I spoke to was quite a friendly and approachable chap and in truth I was expecting a swift one word answer and then an abrupt brush off.
Title: Re: Is FTTC an engineer install product or is it wires only?
Post by: Rik on Jul 24, 2010, 16:58:51
Most of the engineers are OK if you approach them right. Holding out a bacon butty usually works exceptionally well. ;D
Title: Re: Is FTTC an engineer install product or is it wires only?
Post by: pctech on Jul 24, 2010, 17:00:45
Noted.

I'll make sure I have some bacon in when he or she comes round to do the install.

Title: Re: Is FTTC an engineer install product or is it wires only?
Post by: Rik on Jul 24, 2010, 17:01:27
That and chocolate biscuits. A fillet steak if you want a big favour. ;D
Title: Re: Is FTTC an engineer install product or is it wires only?
Post by: pctech on Jul 24, 2010, 17:25:22
I'd better stock up then.
Title: Re: Is FTTC an engineer install product or is it wires only?
Post by: Rik on Jul 24, 2010, 17:58:39
Or pop round, we always have stock. ;)
Title: Re: Is FTTC an engineer install product or is it wires only?
Post by: pctech on Jul 24, 2010, 18:03:42
 ;D