Hi,
Evening all :)
Mail server seems to have a 20 minutes delay this evening, even mailing myself or using Outlook account test.
Emails sent last night have been turning up out of sequence this morning too :dunno:
Can someone give it a kick when they're passing please? ::)
Also does anyone know if Talk Talk are blocking IDnet emails?
Cheers,
Gavin :)
I've just done a test, and it hasn't come through immediately. They won't do anything tonight, but I'll let IDNet know.
Hi,
Thanks Simon, my marbles must be ok then ::) :whistle:
Cheers,
Gavin :)
The delay seems to be with outgoing mail. I did a test from a non-IDNet account to my IDNet account and that arrived immediately, but sending from IDNet seems to be delayed.
I had a heap of mails bouncing back overnight in much the same way they were the other day where they get pinged back several hours after they sent. Hopefully it's a related issue and will be sorted soon.
Hi,
I've also had some bounced back overnight.Time out on the "out-idnet" was the error message.
some messages were delivered, one sent at 8:30PM arrived at 2AM.
Cheers,
Gavin :)
Same here,
I've had mail that I sent to BTinternet addresses and Yahoo bounced overnight. Is this fixed yet?
Call support and let them know.
Hi,
I called support this afternoon for a progress report on this. The guy said it had been repaired but there was a substantial back log the system had to clear.
Although IDNet status report (https://www.idnet.net/support/status.jsp) still says there's nothing wrong with it.... :slap:
Cheers,
Gavin :)
I didn't hear anything today, and have just emailed again to see what's happening. Thanks for the update. :thumb:
Ive just had emails that I sent this morning 9am bounced back to me tonight, 12 hrs later. I thought it may have been because they were to Hotmail addresses but it seem the problem is at IDs end. None of these were of real import, but that shouldnt matter. An earlier indication that they cant be delivered should be possible so other means can be used.
Yes, there's a couple I sent today, which I don't know if they have been delivered.
More mails to hotmail bouncing overnight. When I spoke to them yesterday, they said it had been fixed, but I guess it's still lingering about a bit.
I have had mails bounce yet again overnight that I sent to BTinternet and Yahoo addresses yesterday. They come back with this error,
Action: failed
Status: 4.4.1
Diagnostic-Code: X-Postfix; delivery temporarily suspended: connect to
127.0.0.1[127.0.0.1]: Connection refused
Is this the same problem? ???
Emails returned again overnight and it takes hours for them to arrive back.
I get this message on them all:-
This is the mail system at host gremlin.idnet.net.
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to <postmaster>
If you do so, please include this problem report. You can
delete your own text from the attached returned message.
The mail system
< ****** @hotmail.co.uk>: delivery temporarily suspended: connect to
127.0.0.1[127.0.0.1]: Connection refused
Yep, that's the same message that I get when I send to BTInternet or Yahoo email addresses, that were OK at the beginning of the week.
Other mails that I have sent to a couple of private company addresses seem to have got through OK.
I wonder what is going on................
Send in a report to support
Just have.
Will post what they say.........................
This new Windows XP vulnerability has affected a few of our customers who have sent large quantities of spam through our server which has now become blacklisted. We're working at getting delisted.
Thanks Simon, time to ban XP we'll tell Rik when he gets back,
It looks like Simon has already updated this thread, but here is the reply to me and the link to the threat.......
A new vulnerability in Windows XP has been discovered and is being exploited
by spammers who have infected several of our customer's computers with
viruses. These viruses are sending out large quantities of spam through our
mail servers which have become blacklisted. We are busy disconnecting
infected customers and helping them to disinfect their computers whilst also
trying to get our mailservers delisted.
For more information, please see here:
http://news.bbc.co.uk/1/hi/technology/10473495.stm
It started with Yahoo, then TalkTalk, continued with Verizon. Others so far seem to be unaffected. Any news about when we can expect e-mails to go out normally? (My system is not XP!)
I've just had one bounced back from hotmail and I use Windows 7 :dunno:
All we can say is that IDNet are doing their best to get things moving as soon as possible. I guess a lot depends on how quickly the affecting mail servers delist them.
Quote from: Den on Jul 02, 2010, 11:16:50
I've just had one bounced back from hotmail and I use Windows 7 :dunno:
Once the sending server is blacklisted, all mail will be rejected, so it won't matter what OS you use.
How weird!
My wife and I have two email accounts (idnet) on two computers.
She is receiving emails sent from my account on my computer and also an from old Pipex account which I closed when I moved to Idnet (that's another story - do they ever actually remove old accounts?) but I am not receiving emails sent to me from her computer.
I don't expect an answer to this conundrum but it's really odd!
I hope they send the cleaners round to Rik's whilst he's away otherwise It may kick off again
I might need to contact support on this one but perhaps someone here has some idea what's going on. I'm currently receiving the following email messages:
QuoteThis is the mail system at host mail-in.idnet.com.
I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to postmaster.
If you do so, please include this problem report. You can delete your own text from the attached returned message.
The mail system
All the messages also include the intended recipient but not the message itself. I need to find out specifically which messages have not been sent on, how would I do that?
The other thing that's odd and not helping my case is that I'm receiving these mails now but they are dated yesterday at around 5.30pm. No emails were sent out by me at that time, however one of my clients is telling me he hasn't received mail that I sent over 48 hours ago.
Any idea what's going on because none of my mail sent involves windows XP or Hotmail accounts.
I think that's just down to the mail server and not individual set ups. It's now doing this for everyone and not specifically you if you have XP.
As a slight aside, the XP vulnerability, I'm guessing that can affect you if you run your e-mail direct from your PC? I use mine through the webmail.idnet.com site, so no mail ever ends up coming onto, or leaving my computer (Me? Trust Outlook? NEVER!) so I'm just curious to know a bit more on how it works.
I'm guessing if you do it this way (via webmail site) you should be relatively safe from this gremlin?
Good to know they're on the case with this though :)
I'm guessing there's a huge backlog of mail 'stuck' on the servers, waiting to be cleared, hence the delays, but a call to IDNet will confirm this.
Well, I've just sent a mail from my idnet.com account to my gmail account and it arrived within seconds. So there can't be a queue.
I think that the problem with yahoo, bt, hotmail etc is that the spam has gotten us on to their spam database and their servers are rejecting the mails, so I guess we can only hope that idnet can get this reversed as soon as poss.
People running XP need to run this utility
http://support.microsoft.com/kb/2219475
Or for home users format C: insert Windows 7 DVD :evil:
Have to say I am looking forward to getting my hands on a new system running Win 7 after my training
Further to my earlier posting I have been checking on the web-mail and my emails are arriving at Idnet.
However, I am still not receiving at my computer. I did forward one from the web-mail and that did come through OK.
Any one else with a similar problem?
I've had two emails returned to me as being undeliverable. The recipients addy is correct as I send emails to them frequently.
I have resent both so will see if they are still returned.
Just a thought but anybody having problems sending from idnet can sign up for a free email (google, yahoo, aol and gazillions of others) purely to use in times like this. I don't use idnet email as I have an exchange server at home but I also have a few accounts on domans that I own and a few freebies as well - my aol one is an @london.com address and is used purely for web signups whereas my google one is used just for my android phone and so on.
I don't wish to be a pain but, as at this morning my wife's Idnet email seems to be working OK.
However, I still have an odd situation where if I send an email from my (old) Pipex account using their web-mail it comes straight through to my computer.
I can also forward and then receive at my computer mail from the Idnet web-mail, but not direct.
I realise there are problems at the moment but this is most odd - anyone got any idea what might be happening?
You're not being a pain, Dave. :)
So, are you saying that the problem only exists when your wife sends you an email from her IDNet account to your IDNet account, or does this apply to all incoming emails from any domain?
If the emails are being received to your IDNet account, and are available on the webmail interface, but are not downloading to your PC, this primarily suggests a 'local' issue with your settings. Have you changed anything at all, while trying to get it fixed?
If it's not local settings, then I think you may have to contact IDNet about it, unless anyone else here has any other ideas.
Thanks Simon
I have not altered any settings - honest guv!
I've just 'phoned a friend who is with btinternet and we have sent half a dozen emails backwards and forwards in seconds with no problem.
Perhaps I will have to talk to my wife instead of sending emails! Strangely, I've had nothing from Amazon, Tesco etc. for two days either
but that is a bonus.
If there is still a problem on Monday I will contact Idnet support.
We have now resolved the mail delivery problems.
Cheers
Simon
Thanks Simon. :thumb:
Seem to be getting rejection from google type accounts at virgin media. Do you think this is the same problem? Test to my google mail is OK. Thx.
<********@blueyonder.co.uk>: host aspmx.l.google.com[74.125.39.27] said:
550-5.7.1 [212.69.40.38 1] Our system has detected an unusual rate of
550-5.7.1 unsolicited mail originating from your IP address. To protect our
550-5.7.1 users from spam, mail sent from your IP address has been blocked.
550-5.7.1 Please visit http://www.google.com/mail/help/bulk_mail.html to
review 550 5.7.1 our Bulk Email Senders Guidelines. e15si1691983fai.23 (in
reply to end of DATA command)
Not sure if any of those IP addresses are yours, Dave, but if so, you might want to obscure them.
212.69.40.38 I think is IDNet's mail server although Simon@idnet has said the situation is now resolved.
Just run another test and IDNET server still seems to be rejected by [74.125.77.27] a virgin media mail service operated by google I think.
<********@blueyonder.co.uk>: host aspmx.l.google.com[] said:
550-5.7.1 [212.69.40.38 1] Our system has detected an unusual rate of
550-5.7.1 unsolicited mail originating from your IP address. To protect our
550-5.7.1 users from spam, mail sent from your IP address has been blocked.
550-5.7.1 Please visit http://www.google.com/mail/help/bulk_mail.html to
review 550 5.7.1 our Bulk Email Senders Guidelines. q12si5239790eeh.39 (in
reply to end of DATA command)
Dave,could you email support the details,hopefully they will have an explanation
Thanks, Steve, I will. Do not like to bother them without reasonable cause.
Hi,
This isn't a lot of fun for me as the IT company who handles all the email of my main customer has now blocked all my emails! >:(
Cheers,
Gavin :)
Quote from: Steve on Jul 03, 2010, 20:33:21
Dave,could you email support the details,hopefully they will have an explanation
Had a fast email response over the weekend. Thanks, Miriam. Meantime, the problem Virgin Media/Google server I was mailing is now accepting IDNET mail. Perhaps it takes a while for some servers to unblock. Anyway problem solved.
This incident has left me surprised how easy it is to get blocked. IDNET is not a large ISP and surely it cannot have many of its customers affected by the XP vulnerability. Perhaps the Hotmails and Googles of this world are too quick to blacklist companies like IDNET. I cant imagine IDNET blacklisting Hotmail or Google.
I suppose the temporary blocking of the offending mail server is the only way to control the spread of this type of spam, also it just shows that relying on one smtp server is going to leave you high and dry occasionally.
Quote from: Steve on Jul 05, 2010, 11:40:54
I suppose the temporary blocking of the offending mail server is the only way to control the spread of this type of spam, also it just shows that relying on one smtp server is going to leave you high and dry occasionally.
Thats a good point, Steve, which I had not thought of. I do have a gmail account. I just thought it funny that gmail, hotmail etc. do not get blocked. Seems a crude weapon aimed at hitting their competitors.
It does seem as if they pick on the little guys,would Google block Hotmail and vice versa or is webmail less vulnerable than POP in these situations
Email has been fine since yesterday but I do wonder if any emails 'get lost' when these problems arise. Thing is, you would never know if it was not an email you were expecting. The same thing applies to the postal service I suppose if there is a strike or something.
If you are sending important work related emails, always enable email receipts (though this requires the other person enabling acknowledgement of it also).
Yes, I've always doubted the value of email receipt requests, given that they can be ignored by the recipient. I've done it myself!
Quote from: Simon on Jul 05, 2010, 22:43:50
Yes, I've always doubted the value of email receipt requests, given that they can be ignored by the recipient.
And that it depends on the email client at the other end... it can be made more reliable with a local web server, a graphic in the sig and a monitor on the server log, but even that isn't 100% foolproof and it's a lot of bother :(
After some years with unchanged settings, using Thunderbird to check idnet and gmail email accounts and sending everything via smtp.idnet.com, yesterday the server rejected attempts to send @gmail.com emails. @idnet.com emails are sending normally.
Error message reads:
"mail server responded 5.7.1. Sender address rejected. Please use Google's outgoing mail server"
Using Windows 7 with Thunderbird 3.1.
I can work around by changing the smtp server to Google's for my gmail addresses, but why has the previously straightforward method suddenly stopped working? Is it related to the problems in this thread?
Or has my Grandmother's curse really come to pass!
I'm getting the same problem as jupiter, but with a yahoo email account.
" 554 5.7.1 Sender address rejected: Please use Yahoos outgoing mail servers"
Is this a new problem or part of this ongoing one?
Looks like an anti spam, IDnet have obviously programmed the servers to return that message in the event of parsing a yahoo.com/.co.uk from address as these are the scammers favourite providers.
I wouldn't disagree and seems a sensible decision but I have not seen any announcement from IDNet re a change of policy regarding the use of the smtp server
Perhaps they've detected some compromised machines on the network and are the process of trying to contact the customers?
Error message reads:
"mail server responded 5.7.1. Sender address rejected. Please use Google's outgoing mail server"
I have just started getting this today with my thunderbird client , switched to google smtp and all ok
is this going to be a permanent thing.
regards
Jim
I don't think we'll find out until next week.
Had confirmation today by email from support that smtp.idnet will no longer send emails from "gmail type" addresses.
This is because of amounts of spam.
It will mean resetting your email client to use the appropriate gmail or other smtp server for those addresses.
No change needed of course for sending @idnet emails.
Thanks for the information. :thumb:
Seems a sensible decision,why get blamed for someone else's spam.
Quote from: Bill on Jul 05, 2010, 23:11:36
And that it depends on the email client at the other end... it can be made more reliable with a local web server, a graphic in the sig and a monitor on the server log, but even that isn't 100% foolproof and it's a lot of bother :(
Thunderbird let's the user decide on whether remote images are loaded, or not. I have it set to "ask", it is amazing how many spam emails have remote images
Quote from: jupiter on Jul 12, 2010, 13:41:26
Had confirmation today by email from support that smtp.idnet will no longer send emails from "gmail type" addresses.
This is because of amounts of spam.
It will mean resetting your email client to use the appropriate gmail or other smtp server for those addresses.
No change needed of course for sending @idnet emails.
I am surprised that Idnet have only just introduced this, most ISPs have been doing it for a very long time.
I have used a yahoo email address for many years so that my email address does not change if I change ISP.
In fact mine is the contact email address idnet use when they email me.
I have always sent email via my ISP's smtp server (as I pay them to do so) rather than Yahoo's (that I don't have to god bless 'em)
This has worked fine with my previous 2 ISPs and it worked fine here until now.
I have never had an ISP block outgoing email from one of it's customers before.
Is their so called "smartSMTP" server really that dumb that it can't differentiate a spammer from a legitimate customer?
So now I no longer have the SMTP service from IDNET I am paying for.
Not a happy bunny
Steve
As far as I am aware the mail service for 'home' customers is free with IDNet and if you read kinmel's last line of the post above they have now adopted a common policy amongst other ISPs. Personally I don't see why the IDNet smtp server should get blacklisted if spam is being perpetrated via web based email addresses.
I pay for email services as part of Idnet's package so it is not free.
I hope you are not implying everyone with a yahoo account (or google etc..) is a spammer.
If they wish to stop spam stop the perpetrators don't block anyone using non ISP specific addresses.
I see no logic in this, only a poorly written script resulting in a blunt tool.
Any company that allows people to use their smtp servers with external domain names is just looking for troubles that will eventually bring their service down.
Any open smtp server will attract spammers and end up blacklisted.
For example Sky and BT will allow you to use their smtp server for their own email addresses, but will bounce any other domain name; so do I.
You pay for an internet package. Email addresses are an added bonus and even if you view them as something you pay for, it is the idnet.com addresses you pay for, which go through the smtp server just fine.
What has this to do with 'open' servers?
IDnet's was never a open smtp server as it knew if you were connected via them thus a customer. If it knows I am a customer then it has the capability to allow traffic from me as a IDNET customer irrespective of the email address I choose to use.
Email services are not a bonus. They are part of the package (and advertised) as such.
IDNet smtp server is available outside your IDNet connection as I can use it via my phone, and I refer you to the statement taken directly from IDNet's website.
"@idnet.com email accounts can be filtered or unfiltered and are free acounts accessible via POP3/IMAP/Webmail."
Quote from: sn on Jul 13, 2010, 22:10:46
What has this to do with 'open' servers?
IDnet's was never a open smtp server as it knew if you were connected via them thus a customer. If it knows I am a customer then it has the capability to allow traffic from me as a IDNET customer irrespective of the email address I choose to use.
Email services are not a bonus. They are part of the package (and advertised) as such.
No matter what you wish for, Idnet have joined the mainstream and no longer provide the facility you seek.
Idnet include email addresses as a service to their clients and and provide servers to allow only those domains to function.
If you do not wish to use the idnet domain addresses, then you need to buy your own domain name elsewhere and obtain mail servers elsewhere for that domain, just as many of us here already have.
Sorry, I agree with sn.
A service I've being paying for has now been restricted because some *** heads out there can't keep their computers free of viruses. That shouldn't be my problem. It's the usual corporate cop out of nobbling everyone rather than the few guilty parties because it's easier or not being willing to offend the guilty.
Quote from: kinmel on Jul 13, 2010, 22:54:37
No matter what you wish for, Idnet have joined the mainstream and no longer provide the facility you seek.
Idnet include email addresses as a service to their clients and and provide servers to allow only those domains to function.
If you do not wish to use the idnet domain addresses, then you need to buy your own domain name elsewhere and obtain mail servers elsewhere for that domain, just as many of us here already have.
Well that's a bit pompous - no, let me rephrase that, it's very pompous.
Just about to ring up for my MAC code.
I use dyndns mailhop, well i used to but don't anymore.
works well and not that expensive. $20 a year i seem to recall
Quote from: gp14 on Jul 16, 2010, 11:52:04
A service I've being paying for has now been restricted
No it hasn't. There are absolutely no restrictions on using idnet email which is the service provided. It seems your problem is that you expect IDNet to carry the outbound email on behalf of other providers. Do you also expect to be able to go to a Tesco store expecting to buy Asda products? Of course you don't so why expect to get a SMTP server for an email domain from a different company providing the domain in the first place?
Quote from: Lance on Jul 16, 2010, 12:12:22
No it hasn't. There are absolutely no restrictions on using idnet email which is the service provided. It seems your problem is that you expect IDNet to carry the outbound email on behalf of other providers. Do you also expect to be able to go to a Tesco store expecting to buy Asda products? Of course you don't so why expect to get a SMTP server for an email domain from a different company providing the domain in the first place?
No - you are wrong.
a) I'm not trying to send email on behalf of other providers, that's not the issue with me, as sending using my own domain name still seems ok.
b) There are *definitely* restrictions. Until this week I have been able to send as many and as much email as necessary through idnet. Now there is a restriction of 100 emails per hour (which in my case was raised to 500 after I contacted support), and an hourly limit on the total MB sent. Both of which I discovered by when doing what have been doing successfully for ages. Also I now can't send zip files containing exe files.
In any case it's not an expectation - it's been the case until recently, and was the main reason I signed up with idnet.
Unfortunately spam and malware distribution is becoming a real issue so its becoming a bit of an arms race between ISPs and malware authors/spammers so I'm not really that surprised that these restrictions have been imposed as its not possible for a server to determine between legitimate and malicious mail and you are sending out quite a bit.
Yesterday emails sent using Thunderbird from myself@aol.com using smtp.idnet.com were stopped with the error message 5.7.1 <*******@aol.com>: Sender address rejected. They had worked fine until then. Reading this thread I picked up the answer was to change my SMTP in the aol account to smtp.aol.com, keeping idnet as my default for emails sent from myself@idnet.com. This appeared to have solved the problem, but today I do not get any error messages, they are recorded as sent but the emails just do not arrive. As a check I went into my aol free mail "browser" and used that to send an email to myself@idnet.com from myself@aol.com and it arrived in my Thunderbird inbox in seconds. Any ideas or solutions as to why emails sent via Thunderbird do not arrive on the idnet inbox.
I guess you'd better ask support , if they're rejected by the server it should say as such
Quote from: Steve on Jul 16, 2010, 15:32:58
I guess you'd better ask support , if they're rejected by the server it should say as such
Thanks,
Spoke to IDNet support and the advice was speak to AOL help. However I have experience of aol help :hairpull: so will work round the problem and see if it resolves with time.
Quote from: gp14 on Jul 16, 2010, 12:26:51
No - you are wrong.
a) I'm not trying to send email on behalf of other providers, that's not the issue with me, as sending using my own domain name still seems ok.
b) There are *definitely* restrictions. Until this week I have been able to send as many and as much email as necessary through idnet. Now there is a restriction of 100 emails per hour (which in my case was raised to 500 after I contacted support), and an hourly limit on the total MB sent. Both of which I discovered by when doing what have been doing successfully for ages. Also I now can't send zip files containing exe files.
In any case it's not an expectation - it's been the case until recently, and was the main reason I signed up with idnet.
Sending out 100-500 emails an hour seems a bit excessive don't you think? That is the sort of volume that spammers would utilise, it's no wonder Idnet servers might be blacklisted if they are sending out that many emails plus all their normal emails. Not the sort of thing that should come form a residential isp.
Not pointing fingers but some customers do seem to take an awful lot of liberties with additional services provided by their isp.
Quote from: cavillas on Jul 16, 2010, 16:05:57
Sending out 100-500 emails an hour seems a bit excessive don't you think? That is the sort of volume that spammers would utilise, it's no wonder Idnet servers might be blacklisted if they are sending out that many emails plus all their normal emails. Not the sort of thing that should come form a residential isp.
Not pointing fingers but some customers do seem to take an awful lot of liberties with additional services provided by their isp.
Actually it's not 100-500 emails
per hour, but 100-500 in a batch every now and again. I'm involved with a club and occasionally need to email all the members about something, surely that's not unreasonable? The rest of the time it's a few 10s a day at most.
No, that's not unreasonable, but I too took your comment in your previous post to mean you were sending a lot more than that:
Quote: " Until this week I have been able to send as many and as much email as necessary through idnet. Now there is a restriction of 100 emails per hour".
:welc: GP14 :karma:
:welc: :karma: GP14.
Quote from: gp14 on Jul 16, 2010, 11:52:04
Well that's a bit pompous - no, let me rephrase that, it's very pompous.
Just about to ring up for my MAC code.
Sorry that you think that is pompous, rather than just a statement of reality, few ISPs now do what you ask, but at least with Idnet's 1 month contract you get the chance to move away instantly; just as you intend.
I hope your new ISP meets your needs :wave:
Quote from: gp14 on Jul 16, 2010, 12:26:51
No - you are wrong.
Apologies, I was not aware of the new restrictions. Support have now fully briefed forum staff and I have to say, they are all sensible steps being taken to reduce the possibility of a recurrance of recent events.
I'm not sure if my problem is directly connected to this thread, but recently after sending some emails to friends with ...@yahoo.com email addresses, I have received a message from gremlin.idnet...saying that my messages can't be delivered as they are "unsolicited bulk email".
My domain name and the email address associated with it is hosted by Zen, my broadband service is here at IDnet.
I exchanged a couple of emails with Support earlier this week, before I read this here, but they couldn't offer a solution.
Does anyone know if it's related? And if so, am I now likely to have further problems because my domain name is elsewhere?
From the advice we've had I'm not sure I know the answer. I know from @yahoo is not allowed. The Idnet mail server checks the SPF records of from and to and also follows the domain rules of the from address if other than an IDNet email address. Also the emails domains must be properly configured
How long ago was this, Peter? The 'gremlin.idnet' thing was when they got blacklisted a while back. :dunno:
I forgot to mention, I also have an IDnet email address and if I use that to send to the same addresses, I don't have a problem...
But in regard to my "normal" email address (the one I prefer to use), I have outgoing mail configured to use IDnet, but incoming, of course is pointed at Zen.
Still scratching my head...
If you are trying to send email from, say, a Zen email address, using IDNet's SMTP servers, then, I think, that could be the problem. You need to use the mail provider's outgoing mail server.
Changing my outgoing mail server to the Zen one doesn't work - and never has done.
For the last 4 years, I have always sent my outgoing mail through IDnet and taken incoming via my domain name at Zen, without any problems at all.
This started about 10 days ago and now I am constantly receiving this "gremlin.idnet" response...
If for instance Zen doesn't allow emails to yahoo addresses from their smtp server then I believe substituting the IDNet smtp server will also fail
Steve
Sorry, maybe I didn't phrase my last reply properly - I meant changing my outgoing mailserver address to Zen's just doesn't work at all - if I do that, my emails won't send full stop...I've always understood that my hosting at Zen covered only incoming mail and my web space, so I have never had my outgoing mail configured through them, it's always been sent through the IDnet servers, successfully, until now.
Quote from: peterbeaumont on Jul 17, 2010, 19:30:45
Steve
Sorry, maybe I didn't phrase my last reply properly - I meant changing my outgoing mailserver address to Zen's just doesn't work at all - if I do that, my emails won't send full stop...I've always understood that my hosting at Zen covered only incoming mail and my web space, so I have never had my outgoing mail configured through them, it's always been sent through the IDnet servers, successfully, until now.
Checking Zen's Email FAQs (http://www.zensupport.co.uk/knowledgebase/article.aspx?id=11020), all Zen accounts can send mail using mailhost.zen.co.uk, it would be unusual for a paid for hosting account not to include an smtp server.
Idnet definitely allow port 25 and 110 traffic to pass through to outside the Idnet infrastructure and so your Zen smtp will work if correctly set up.
Ok, thank you, I will try that later - but what I can't understand is why I should suddenly have problems after 4 years without any trouble, using my current settings via IDnet...
I think there's a blacklist somewhere but with the change in rules I'm not sure where the ban originates
It might be worth trying the Zen outgoing server with and without authentication, one of which should work.