IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: tashtego on Jun 15, 2010, 00:05:11

Title: Does the hamster need more food?
Post by: tashtego on Jun 15, 2010, 00:05:11
Hmm, day #1 with IDNet - and I'm hoping the speed picks up.

According to the Kitz site my 45.5db should see a sync of about 7200 but I'm getting 6171kbps.

With my previous provider I'd regularly get 7-8000kbps sync with 1200+ on the downstream.

ADSL Link   Downstream   Upstream
Connection Speed   6171 kbps   1031 kbps
Line Attenuation   45.5 db   23.3 db
Noise Margin   6.5 db   5.7 db


But taking that into account I'm also not seeing great numbers on speedtests.

ThinkBroadband

    14/06/10 23:38   3228.32 Kbps    225.63 Kbps   91.135.xx.xx    IDNet
    14/06/10 19:01   1932.48 Kbps    492.59 Kbps   91.135.xx.xx    IDNet
    03/06/10 19:57   6385.80 Kbps   1130.86 Kbps   xx.xxx.xx.xxx    *
    21/07/07 20:28   4428.40 Kbps    980.16 Kbps   xx.xxx.xx.xxx    *
    20/07/07 23:11   3963.33 Kbps    986.33 Kbps   xx.xxx.xx.xxx    *
    19/07/07 23:39   5527.10 Kbps    978.86 Kbps   xx.xxx.xx.xxx    *


The BT speedtest reports

Download speedachieved during the test was - 4350 Kbps
For your connection, the acceptable range of speedsis 1000-7150 Kbps.
Additional Information:
Your DSL Connection Rate :6880 Kbps(DOWN-STREAM), 1011 Kbps(UP-STREAM)
IP Profile for your line is - 5500 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 8.69:29.52:61.79 (SBE:NBE:PBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.

The results of this test will vary depending on the way your ISP has decided to use these traffic classes.


I'm paid up for the full package so want to make sure I'm getting the best from it.

Package: Home SuperPro (ADSL2+)
Premium Broadband: Yes. Prioritised Traffic
ADSL2+: Yes
Bandwidth Allowance: 360GB Total (Peak: 60GB / Off Peak: 300GB )


Nothing's changed. Same router, line etc. Am I just being impatient? Do I need to wait 10 days for the line to "profile"?
Title: Re: Does the hamster need more food?
Post by: Simon on Jun 15, 2010, 00:14:18
Sorry, can't help, but someone will in the morning, if not before   )
Title: Re: Does the hamster need more food?
Post by: tashtego on Jun 15, 2010, 00:22:34
Quote from: Simon on Jun 15, 2010, 00:14:18
Sorry, can't help, but someone will in the morning, if not before   )

No worries, I'm off to bed now anyhow.

Thanks.
Title: Re: Does the hamster need more food?
Post by: ChanceyGardner on Jun 15, 2010, 00:48:43
Monday my first day but I'm going to wait for the 10 days to judge anything.

I'm happy getting a connection.   :thanks3:
Title: Re: Does the hamster need more food?
Post by: Steve on Jun 15, 2010, 07:30:26
Tashtego was your previous ISP Be ,O2 or other LLU adsl2 provider?
Title: Re: Does the hamster need more food?
Post by: Glenn on Jun 15, 2010, 08:17:01
 :welc: :karma:
Title: Re: Does the hamster need more food?
Post by: tashtego on Jun 15, 2010, 08:35:53
Quote from: Steve on Jun 15, 2010, 07:30:26
Tashtego was your previous ISP Be ,O2 or other LLU adsl2 provider?

Yes, t'was Be*. Was very happy with the performance - left for "other" reasons.
Title: Re: Does the hamster need more food?
Post by: tashtego on Jun 15, 2010, 08:38:42
Quote from: ChanceyGardner on Jun 15, 2010, 00:48:43
Monday my first day but I'm going to wait for the 10 days to judge anything.

I'm happy getting a connection.   :thanks3:

Don't get me wrong, I'm not judging. Far too early for that.

Support have been great. DNS changes were prompt as have responses to my questions. So I'm certainly not unhappy.
Title: Re: Does the hamster need more food?
Post by: Steve on Jun 15, 2010, 08:43:17
Quote from: tashtego on Jun 15, 2010, 08:35:53
Yes, t'was Be*. Was very happy with the performance - left for "other" reasons.

So your know stuck with BT network and the joys of IP profiles.
Title: Re: Does the hamster need more food?
Post by: pctech on Jun 15, 2010, 08:49:46
If the service from O2's ADSL division was anything like I received I'm not surprised tashtogo left.
Title: Re: Does the hamster need more food?
Post by: Rik on Jun 15, 2010, 09:09:47
Hi Tashtego and welcome to the forum. :welc: :karma:

As Steve has said, you're now stuck with the BT infrastructure between you and IDNet. Your profile needs to settle, it's currently 500k lower than your sync speed would indicate.

The other thing I note is that your slower speed test was during the World Cup match, and that may have impacted things. IDNet have bought in extra bandwidth for the event (well, three months as that's the minimum time they can buy it for), but as far as we know, BT have done nothing in the way of extra bandwidth or greater capacity on the VPs. Even with your priority traffic level, you can still be bottle-necked at the exchange.
Title: Re: Does the hamster need more food?
Post by: Gary on Jun 15, 2010, 09:15:29
Even though my pings have gone down my throughput is lower, world cup fever destroys the net, just like those little flags on cars destroy my ability to focus and make me want to go prune all those flags with secateurs, I saw a car the other day with dozens, at least his vehicle is slightly more open to the elements though  :evil:
Title: Re: Does the hamster need more food?
Post by: Ray on Jun 15, 2010, 09:16:12
 :welc: :karma:
Title: Re: Does the hamster need more food?
Post by: pctech on Jun 15, 2010, 11:17:53
Quote from: Gary on Jun 15, 2010, 09:15:29
Even though my pings have gone down my throughput is lower, world cup fever destroys the net, just like those little flags on cars destroy my ability to focus and make me want to go prune all those flags with secateurs, I saw a car the other day with dozens, at least his vehicle is slightly more open to the elements though  :evil:

I think we should celebrate St. George's day in the same way the Irish celebrate St Patrick's
Title: Re: Does the hamster need more food?
Post by: Rik on Jun 15, 2010, 11:32:17
Green beer and a parade? ;)
Title: Re: Does the hamster need more food?
Post by: pctech on Jun 15, 2010, 11:36:58
I'm all for the natiuonal holiday and plenty of beer, the other can be optional.
Title: Re: Does the hamster need more food?
Post by: Rik on Jun 15, 2010, 11:47:09
I like a good parade. :)
Title: Re: Does the hamster need more food?
Post by: tashtego on Jun 15, 2010, 12:11:52
Quote from: Steve on Jun 15, 2010, 08:43:17
So your know stuck with BT network and the joys of IP profiles.

Don't tell me I'm stuck with their bandwidth throttling.... this could be a very short membership.

I left BT 3+ years ago because of their change to video QoS when I don't have any interest in video. I own a perfectly good TV.
Title: Re: Does the hamster need more food?
Post by: Rik on Jun 15, 2010, 12:47:17
It's not throttling so much as sometimes inadequate bandwidth.
Title: Re: Does the hamster need more food?
Post by: Simon on Jun 15, 2010, 12:52:04
And it's not IDNet, it's BT.
Title: Re: Does the hamster need more food?
Post by: tashtego on Jun 15, 2010, 13:12:38
Quote from: Simon on Jun 15, 2010, 12:52:04
And it's not IDNet, it's BT.

Putting a "customer" head on, ultimately it matters not where the problem is. I'm not BT's customer.

I'll keep an eye on things and see how this pans out.
Title: Re: Does the hamster need more food?
Post by: Rik on Jun 15, 2010, 13:18:57
I agree. BT's position can be very damaging to ISPs, who make all the right moves but are hit by a lack of investment from BT in their part of the network. The only way to avoid this, though, is to go LLU, where the only BT involvement is the 'last mile'.
Title: Re: Does the hamster need more food?
Post by: tashtego on Jun 15, 2010, 13:26:28
Quote from: Rik on Jun 15, 2010, 13:18:57
I agree. BT's position can be very damaging to ISPs, who make all the right moves but are hit by a lack of investment from BT in their part of the network. The only way to avoid this, though, is to go LLU, where the only BT involvement is the 'last mile'.

Yeah, I tend to forget they have things pretty tightly wrapped up here. After being away from BT for so long I really am hoping things aren't as bad as they were.
Title: Re: Does the hamster need more food?
Post by: Rik on Jun 15, 2010, 13:28:24
So are we, you've just joined at the worst time possible.
Title: Re: Does the hamster need more food?
Post by: tashtego on Jun 15, 2010, 13:49:38
Quote from: Rik on Jun 15, 2010, 13:28:24
So are we, you've just joined at the worst time possible.

Hahahaha - you really are filling me with confidence you know  :D :D :D :D
Title: Re: Does the hamster need more food?
Post by: Rik on Jun 15, 2010, 14:20:03
 ;D

I'm just saying things will get better in the next couple of weeks or so.
Title: Re: Does the hamster need more food?
Post by: esh on Jun 16, 2010, 12:10:14
Do IP profiles only change when a line drops/reconnects or can they do it while it's still active? I guess I'm asking is this a hardware configuration or a software configuration setup (I guess the latter). I've never had trouble with IP profiles fortunately. but they do like sticking me on interleaving in the first few months despite never having had it before.
Title: Re: Does the hamster need more food?
Post by: Rik on Jun 16, 2010, 12:15:26
It can happen at any time and that will force a resync.