Well I'm a little worried 3rd week into using IDnet and after getting impressive rock solid download 6.4 ish anytime of day, then suddenly tonight something is going wrong 1352 Kbps is the best I can get...........
Anyone else having problems??????
Fine here. Can you post your router stats and a BT Speedtest?
Perhaps you lost sync for some reason.
Try doing a speedtest by going to http://www.speedtester.bt.com and post the results.
Idnet seems fine at present its probably a local issue i.e some where between you and the exchange
Mine with 8MB adslmax
(http://www.speedtest.net/result/839805501.png) (http://www.speedtest.net)
Hi Guys, Synch seems OK anyway here's the stats, noticed up to 2500Kbps now............
Download speedachieved during the test was - 2526 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :7616 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 6500 Kbps
System Up Time 227:28:34
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 18897 28011 0 2122 22840 00:25:03
LAN 10M/100M 1091759 1200927 0 397 231 227:28:30
WLAN 11M/54M 8981009 7940706 0 333 1309 227:28:21
ADSL Link Downstream Upstream
Connection Speed 7616 kbps 448 kbps
Line Attenuation 27 db 8 db
Noise Margin 4 db 21 db
You are not alone, I have had the same dire speeds for @ an hour,yet all other stats are fine and pings at 12ms and no loss of synch/connection. Suddenly 5 minutes ago speeds were back to normal.
If it continues throughout the week my guess would be local exchange congestion http://usertools.plus.net/exchanges/ may give some info but it is not always up to date. Otherwise check with support.
Tracing route to idnetters.co.uk [212.69.36.28]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms my.router [192.168.1.1]
2 12 ms 12 ms 21 ms telehouse-gw4-lo2.idnet.net [212.69.63.99]
3 357 ms 14 ms 539 ms telehouse-gw3-g0-1-400.idnet.net [212.69.63.243]
4 * * * Request timed out.
5 13 ms 13 ms 12 ms redbus-gw1-fa2-0-300.idnet.net [212.69.63.225]
6 12 ms 13 ms 12 ms hosting2.idnet.net [212.69.36.28]
Trace complete.
Hi to Everyone
I'm a new IDnet customer - joined on Friday 4th june 2010 - speeds been great since then (between 6.5 mb/s - 7 mb/s) but this evening they dropped substantially to about 1.3 mb/s - can anyone help or provide some information as to what may be happening.
Regards
Andy
/?
Quote from: Steve on Jun 07, 2010, 21:13:26
If it continues throughout the week my guess would be local exchange congestion http://usertools.plus.net/exchanges/ may give some info but it is not always up to date. Otherwise check with support.
Steve your now begining to sound like one of those AOL techie guys I left behind ;D I had that from them for over 3 months about the exchange congestion however IDNet proved them wrong over the last 3 weeks Ive had constant speeds of over 6000Kbps, so how can that be congestion, dont think so?
Well at least thats the way I see it :fingers:
Just ran another trace
Tracing route to idnet.com [212.69.36.10]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms my.router [192.168.1.1]
2 12 ms * 12 ms telehouse-gw4-lo2.idnet.net [212.69.63.99]
3 12 ms 12 ms 12 ms telehouse-gw3-g0-1-400.idnet.net [212.69.63.243]
4 165 ms 273 ms 12 ms redbus-gw2-g0-1-331.idnet.net [212.69.63.5]
5 13 ms 13 ms 13 ms redbus-gw1-fa2-0-300.idnet.net [212.69.63.225]
6 13 ms 12 ms 12 ms www.idnet.net [212.69.36.10]
Trace complete.
as there are a few people seeing issues it is not exchange based.
Quote from: Sirian on Jun 07, 2010, 21:18:55
Hi to Everyone
I'm a new IDnet customer - joined on Friday 4th june 2010 - speeds been great since then (between 6.5 mb/s - 7 mb/s) but this evening they dropped substantially to about 1.3 mb/s - can anyone help or provide some information as to what may be happening.
Regards
Andy
/?
:welcome: :karma:
This is the third post with odd speeds tonight although the other two have improved. I've had a trawl round for BT incidents and all I can find is this http://status.zensupport.co.uk/index.php?serviceid=5&incidentid=1822&simple=1. Can you follow the advice given to Rudds and we'll take it from there i.e router stats and BT speedtest please.
My connection has slowed too, it is sync'd at 3264, but I'm only getting this(http://www.thinkbroadband.com/speedtest/button/12759421403392122012.png) (http://www.thinkbroadband.com/speedtest/results/id/12759421403392122012.html)
:welc: :karma: Andy
Quote from: Sirian on Jun 07, 2010, 21:18:55
Hi to Everyone
I'm a new IDnet customer - joined on Friday 4th june 2010 - speeds been great since then (between 6.5 mb/s - 7 mb/s) but this evening they dropped substantially to about 1.3 mb/s - can anyone help or provide some information as to what may be happening.
Regards
Andy
/?
Dorset
PING 212.69.63.243 (212.69.63.243): 56 data bytes
64 bytes from 212.69.63.243: icmp_seq=0 ttl=253 time=10.976 ms
64 bytes from 212.69.63.243: icmp_seq=1 ttl=253 time=10.812 ms
64 bytes from 212.69.63.243: icmp_seq=2 ttl=253 time=11.837 ms
64 bytes from 212.69.63.243: icmp_seq=3 ttl=253 time=11.830 ms
64 bytes from 212.69.63.243: icmp_seq=4 ttl=253 time=11.101 ms
64 bytes from 212.69.63.243: icmp_seq=5 ttl=253 time=13.361 ms
64 bytes from 212.69.63.243: icmp_seq=6 ttl=253 time=11.117 ms
64 bytes from 212.69.63.243: icmp_seq=7 ttl=253 time=11.098 ms
64 bytes from 212.69.63.243: icmp_seq=8 ttl=253 time=11.595 ms
64 bytes from 212.69.63.243: icmp_seq=9 ttl=253 time=195.907 ms
The odd one is high but I'm unsure how responsive that server is to Ping requests
Mine is now alternating between high and low speeds so something is happening on the net.
(http://www.speedtest.net/result/839831858.png) (http://www.speedtest.net)
My speeds have also fallen away tonight.
I noticed lots of buffering in video streaming. Something that never usually happens. (the reason for coming to the forums) A number to tests later and the best I can get is 1.31Mb/s.
Previously a rock solid 7Mb/s for the past 16 months.
Rik's got off his exercise bike so the power has gone down :evil:
Recovering somewhat from earlier, but very erratic on the speedtester dial.
(http://www.broadbandspeedchecker.co.uk/bimages/23783930.jpg) (http://www.broadbandspeedchecker.co.uk)
I've emailed support and referred them to this thread.
Quote from: Sirian on Jun 07, 2010, 21:18:55
Hi to Everyone
I'm a new IDnet customer - joined on Friday 4th june 2010 - speeds been great since then (between 6.5 mb/s - 7 mb/s) but this evening they dropped substantially to about 1.3 mb/s - can anyone help or provide some information as to what may be happening.
Regards
Andy
/?
Sorry, I can't add to the above, but :welc: :karma:
Looking at the rain radar there is a lot of heavy showers around,it could be something got flooded again.
Thanks for the replies - my speed has recovered to about 3 mb/s now - was explaining in a PM that I'm a newbie and not sure how to do router stats and the like (not sure = haven't a clue) anyone point me to any resources either online or on this forum. Hey great to know that there is "help out there". . .
Greatly appreciated
/?
All ok here but my sync rate is only 1344 Kbps and I'm getting 998 Kbps max.
I must say I am impressed by the speed of the help and advice given on here. :thumb:
Give yourselves a big pat on the back guys
Thanks
We have a hard task master who's probably enjoying his tea >:D
Can we rule out whether this is a particular area affected or not.
I'm near the Leicestershire/Northamptonshire border, anyone else this way affected?
There is list of std codes affected by a current BT outage here http://status.zensupport.co.uk/outages/
01179 01202 01237
01264 01271 01276
01280 01288 01300
01305 01308 01344
01380 01392 01460
01488 01489 01491
01494 01503 01579
01590 01626 01635
01749 01761 01793
01794 01822 01934
01984 0238031 0238032
0238034 0238036 0238039
0238048 0238049 0238055
0238057 0238058 0238067
0238090 0238094
Partial clear 01772
My number is listed there Steve.
Quote from: Rudds on Jun 07, 2010, 21:49:54
Can we rule out whether this is a particular area affected or not.
I'm near the Leicestershire/Northamptonshire border, anyone else this way affected?
Sandhurst, Berkshire.
I am getting this tonight, i would love to get over 1meg
(http://www.speedtest.net/result/839858905.png) (http://www.speedtest.net)
have emailed support@idnet.com as my issues are rather ongoing lately than just the one night.
Dropped out again
(http://www.broadbandspeedchecker.co.uk/bimages/23785104.jpg) (http://www.broadbandspeedchecker.co.uk)
My exchange is not on list.
Quote from: Sirian on Jun 07, 2010, 21:42:50
Thanks for the replies - my speed has recovered to about 3 mb/s now - was explaining in a PM that I'm a newbie and not sure how to do router stats and the like (not sure = haven't a clue) anyone point me to any resources either online or on this forum. Hey great to know that there is "help out there". . .
Greatly appreciated
/?
You might find this a useful read, Andy:
http://www.idnetters.co.uk/forums/index.php?topic=1904.0
Ping times are.. interesting.
Reply from 212.69.63.243: bytes=32 time=327ms TTL=253
Reply from 212.69.63.243: bytes=32 time=347ms TTL=253
Reply from 212.69.63.243: bytes=32 time=363ms TTL=253
Reply from 212.69.63.243: bytes=32 time=351ms TTL=253
Reply from 212.69.63.243: bytes=32 time=197ms TTL=253
Reply from 212.69.63.243: bytes=32 time=86ms TTL=253
Reply from 212.69.63.243: bytes=32 time=294ms TTL=253
Reply from 212.69.63.243: bytes=32 time=178ms TTL=253
Reply from 212.69.63.243: bytes=32 time=71ms TTL=253
Reply from 212.69.63.243: bytes=32 time=33ms TTL=253
Reply from 212.69.63.243: bytes=32 time=34ms TTL=253
Reply from 212.69.63.243: bytes=32 time=33ms TTL=253
Reply from 212.69.63.243: bytes=32 time=33ms TTL=253
Reply from 212.69.63.243: bytes=32 time=33ms TTL=253
Reply from 212.69.63.243: bytes=32 time=33ms TTL=253
Reply from 212.69.63.243: bytes=32 time=33ms TTL=253
Reply from 212.69.63.243: bytes=32 time=68ms TTL=253
Reply from 212.69.63.243: bytes=32 time=382ms TTL=253
Reply from 212.69.63.243: bytes=32 time=696ms TTL=253
Reply from 212.69.63.243: bytes=32 time=1225ms TTL=253
Reply from 212.69.63.243: bytes=32 time=80ms TTL=253
Reply from 212.69.63.243: bytes=32 time=34ms TTL=253
Reply from 212.69.63.243: bytes=32 time=154ms TTL=253
Reply from 212.69.63.243: bytes=32 time=286ms TTL=253
Reply from 212.69.63.243: bytes=32 time=285ms TTL=253
Reply from 212.69.63.243: bytes=32 time=33ms TTL=253
Reply from 212.69.63.243: bytes=32 time=33ms TTL=253
Reply from 212.69.63.243: bytes=32 time=33ms TTL=253
Reply from 212.69.63.243: bytes=32 time=33ms TTL=253
Reply from 212.69.63.243: bytes=32 time=33ms TTL=253
Reply from 212.69.63.243: bytes=32 time=33ms TTL=253
Reply from 212.69.63.243: bytes=32 time=33ms TTL=253
Reply from 212.69.63.243: bytes=32 time=33ms TTL=253
Reply from 212.69.63.243: bytes=32 time=298ms TTL=253
Reply from 212.69.63.243: bytes=32 time=945ms TTL=253
Reply from 212.69.63.243: bytes=32 time=51ms TTL=253
Reply from 212.69.63.243: bytes=32 time=194ms TTL=253
Reply from 212.69.63.243: bytes=32 time=88ms TTL=253
Reply from 212.69.63.243: bytes=32 time=344ms TTL=253
Reply from 212.69.63.243: bytes=32 time=162ms TTL=253
Reply from 212.69.63.243: bytes=32 time=116ms TTL=253
Reply from 212.69.63.243: bytes=32 time=34ms TTL=253
Reply from 212.69.63.243: bytes=32 time=35ms TTL=253
Reply from 212.69.63.243: bytes=32 time=33ms TTL=253
Reply from 212.69.63.243: bytes=32 time=34ms TTL=253
Reply from 212.69.63.243: bytes=32 time=36ms TTL=253
Reply from 212.69.63.243: bytes=32 time=35ms TTL=253
Reply from 212.69.63.243: bytes=32 time=35ms TTL=253
Reply from 212.69.63.243: bytes=32 time=36ms TTL=253
Reply from 212.69.63.243: bytes=32 time=33ms TTL=253
Reply from 212.69.63.243: bytes=32 time=34ms TTL=253
Reply from 212.69.63.243: bytes=32 time=33ms TTL=253
Reply from 212.69.63.243: bytes=32 time=34ms TTL=253
Reply from 212.69.63.243: bytes=32 time=33ms TTL=253
Reply from 212.69.63.243: bytes=32 time=33ms TTL=253
Reply from 212.69.63.243: bytes=32 time=34ms TTL=253
Reply from 212.69.63.243: bytes=32 time=33ms TTL=253
Reply from 212.69.63.243: bytes=32 time=1306ms TTL=253
Reply from 212.69.63.243: bytes=32 time=1178ms TTL=253
Reply from 212.69.63.243: bytes=32 time=1903ms TTL=253
Reply from 212.69.63.243: bytes=32 time=3298ms TTL=253
Request timed out.
Request timed out.
Request timed out.
Reply from 212.69.63.243: bytes=32 time=2987ms TTL=253
Reply from 212.69.63.243: bytes=32 time=2946ms TTL=253
Request timed out.
Reply from 212.69.63.243: bytes=32 time=3517ms TTL=253
Request timed out.
Reply from 212.69.63.243: bytes=32 time=3394ms TTL=253
I'm not sure what priority is given to pings on that server some of the variability maybe due to low priority. I usually use this one. www.idnet.net
PING www.idnet.net (212.69.36.10): 56 data bytes
64 bytes from 212.69.36.10: icmp_seq=0 ttl=59 time=9.421 ms
64 bytes from 212.69.36.10: icmp_seq=1 ttl=59 time=9.268 ms
64 bytes from 212.69.36.10: icmp_seq=2 ttl=59 time=10.149 ms
64 bytes from 212.69.36.10: icmp_seq=3 ttl=59 time=10.964 ms
64 bytes from 212.69.36.10: icmp_seq=4 ttl=59 time=10.991 ms
64 bytes from 212.69.36.10: icmp_seq=5 ttl=59 time=9.550 ms
64 bytes from 212.69.36.10: icmp_seq=6 ttl=59 time=9.640 ms
64 bytes from 212.69.36.10: icmp_seq=7 ttl=59 time=9.592 ms
64 bytes from 212.69.36.10: icmp_seq=8 ttl=59 time=10.177 ms
64 bytes from 212.69.36.10: icmp_seq=9 ttl=59 time=9.958 ms
Speeds somewhat lower than normal here, I'm in south Leicestershire on 01455 exchange
(http://www.speedtest.net/result/839868628.png) (//http://)
Thanks Steve and Simon - I'm reading through the links you sent - great to get so much help so quickly . . .
Thanks also for the Karmas - not sure what they mean but it sounds good . .
Sirian
/?
AAISP says the Reading node is causing problems http://aaisp-btmso.blogspot.com/
I get similar to www.idnet.net.
Pinging www.idnet.net [212.69.36.10] with 32 bytes of data:
Reply from 212.69.36.10: bytes=32 time=33ms TTL=59
Reply from 212.69.36.10: bytes=32 time=34ms TTL=59
Reply from 212.69.36.10: bytes=32 time=33ms TTL=59
Reply from 212.69.36.10: bytes=32 time=34ms TTL=59
Reply from 212.69.36.10: bytes=32 time=1775ms TTL=59
Reply from 212.69.36.10: bytes=32 time=1491ms TTL=59
Reply from 212.69.36.10: bytes=32 time=568ms TTL=59
Reply from 212.69.36.10: bytes=32 time=34ms TTL=59
Reply from 212.69.36.10: bytes=32 time=34ms TTL=59
Reply from 212.69.36.10: bytes=32 time=34ms TTL=59
Reply from 212.69.36.10: bytes=32 time=1188ms TTL=59
Reply from 212.69.36.10: bytes=32 time=921ms TTL=59
Reply from 212.69.36.10: bytes=32 time=106ms TTL=59
Reply from 212.69.36.10: bytes=32 time=33ms TTL=59
Reply from 212.69.36.10: bytes=32 time=380ms TTL=59
Reply from 212.69.36.10: bytes=32 time=1227ms TTL=59
Reply from 212.69.36.10: bytes=32 time=396ms TTL=59
Reply from 212.69.36.10: bytes=32 time=34ms TTL=59
Reply from 212.69.36.10: bytes=32 time=33ms TTL=59
Reply from 212.69.36.10: bytes=32 time=34ms TTL=59
Reply from 212.69.36.10: bytes=32 time=33ms TTL=59
Reply from 212.69.36.10: bytes=32 time=41ms TTL=59
Reply from 212.69.36.10: bytes=32 time=2894ms TTL=59
Reply from 212.69.36.10: bytes=32 time=2098ms TTL=59
Reply from 212.69.36.10: bytes=32 time=553ms TTL=59
Reply from 212.69.36.10: bytes=32 time=450ms TTL=59
Reply from 212.69.36.10: bytes=32 time=1945ms TTL=59
Reply from 212.69.36.10: bytes=32 time=1255ms TTL=59
Reply from 212.69.36.10: bytes=32 time=962ms TTL=59
Reply from 212.69.36.10: bytes=32 time=81ms TTL=59
Reply from 212.69.36.10: bytes=32 time=34ms TTL=59
Reply from 212.69.36.10: bytes=32 time=33ms TTL=59
Ping statistics for 212.69.36.10:
Packets: Sent = 32, Received = 32, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 33ms, Maximum = 2894ms, Average = 587ms
More faults reported at BT http://btbusiness.custhelp.com/app/service_status
Quote from: Sirian on Jun 07, 2010, 22:06:25
Thanks Steve and Simon - I'm reading through the links you sent - great to get so much help so quickly . . .
Thanks also for the Karmas - not sure what they mean but it sounds good . .
Sirian
/?
Karmas are just a bit of fun, Andy. We use them to welcome new members, give thanks for useful posts, good jokes, celebrations such as Birthdays, etc, and after a few posts, you will be able to award them too. It's just our little way of showing gratitude for good deeds. :)
Thanks Simon - in that case here's a Karma to everyone on this thread . .
:karma: :karma:
/?
Oh well gotta go bed now, hopefully IDNet will get back to its normal status very soon. :thumb:
Thanks everyone
http://statuspages.co.uk/isps.asp Has a list of ISP status pages
The few I looked at are showing diddly squat,-green
I looked at a few, and there aren't any changing their pages as yet.
There's a lot of BT issues tonight though.
Just did another BT Speed Test and my speeds have recovered substantially - still not as good as on previous evenings but heading in the right direction. . . Thanks again for the help on the forum - still working on router stats . .
Test1 comprises of Best Effort Test: -provides background information.
Download Speed
5430 Kbps
0 Kbps 7150 Kbps
Max Achievable Speed
Download speedachieved during the test was - 5430 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 7150 Kbps
Sirian
/?
Whats the router model Sirian?
The BT speedtest is fine ,adslmax full sync and max IP profile,just the throughputs is a bit down
It's a Speedtouch 585 V6
/?
Hi Again Folks - been reading - is this the router stats that folk were referring to in earlier posts that is required to get further help
DSL Connection
Link Information
Uptime: 0 days, 2:13:52
Modulation: G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]: 448 / 8,128
Data Transferred (Sent/Received) [MB/MB]: 10.62 / 83.43
Output Power (Up/Down) [dBm]: 12.0 / 11.5
Line Attenuation (Up/Down) [dB]: 4.0 / 8.0
SN Margin (Up/Down) [dB]: 23.0 / 8.5
Vendor ID (Local/Remote): TMMB / TSTC
Regards
Sirian
/?
I think it's some of it. What router is it, Andy?
They all look fine to me,any issues you had tonight are probably down to BTs Network, hopefully we'll have more info tomorrow.
All has been ok here tonight, been online gaming pings are the same as usual
PING www.idnet.net (212.69.36.10): 56 data bytes
64 bytes from 212.69.36.10: icmp_seq=0 ttl=59 time=31.690 ms
64 bytes from 212.69.36.10: icmp_seq=1 ttl=59 time=30.445 ms
64 bytes from 212.69.36.10: icmp_seq=2 ttl=59 time=31.002 ms
64 bytes from 212.69.36.10: icmp_seq=3 ttl=59 time=31.488 ms
64 bytes from 212.69.36.10: icmp_seq=4 ttl=59 time=31.842 ms
64 bytes from 212.69.36.10: icmp_seq=5 ttl=59 time=32.307 ms
64 bytes from 212.69.36.10: icmp_seq=6 ttl=59 time=30.329 ms
64 bytes from 212.69.36.10: icmp_seq=7 ttl=59 time=30.638 ms
64 bytes from 212.69.36.10: icmp_seq=8 ttl=59 time=31.368 ms
64 bytes from 212.69.36.10: icmp_seq=9 ttl=59 time=31.161 ms
Its a Speedtouch 585 v6. I also have a BT voyager 2100 router I can set up. is there a particular router anyone would recommend??
My speeds have recovered now though - showing a little over 7 mb/s so I guess the reasoning that it was a BT issue tonight is the real answer.
I'd be happy if it was - I was just concerned as a new Idnet customer that the evening peak speeds would be as bad as my previous provider - well they weren't as bad as Pipex but heading in that direction and I guess I was freaking out a bit - all the help on the Forum kinda assured me that this was not the "usual" service from IDnet though.
Thanks for all your help - I'm still reading!
Best Regards
Sirian
/?
Quote from: Sirian on Jun 07, 2010, 23:05:33
Its a Speedtouch 585 v6. I also have a BT voyager 2100 router I can set up. is there a particular router anyone would recommend??
My speeds have recovered now though - showing a little over 7 mb/s so I guess the reasoning that it was a BT issue tonight is the real answer.
I'd be happy if it was - I was just concerned as a new Idnet customer that the evening peak speeds would be as bad as my previous provider - well they weren't as bad as Pipex but heading in that direction and I guess I was freaking out a bit - all the help on the Forum kinda assured me that this was not the "usual" service from IDnet though.
Thanks for all your help - I'm still reading!
Best Regards
Sirian
/?
IDNet don't throttle or shape, and evening speeds are always as fast as day as they don't over subscribe, they really are not like other ISP's but I can see how you would ponder on that :)
The Speedtouch is fine for your connection I'd stick with that. To add to Gary's post I've not seen any congestion on IDNet's network since the hostlink went live sometime ago, however the odd user will still see local BT exchange congestion which is often manifest in the early to mid evening periods.
I had also had a few minor problems earlier on, somewhere around 9.00pm I'd say. I was unable to conduct any tests but there seemed to be a lot of lag spikes on my connection. Everything seems ok now except my throughput is down by around 20% which is unusual as it's normally rock solid at any time of day or night.
Things looking a lot better this morning folks........ back to normal hopefully :fingers:
(http://www.speedtest.net/result/840226452.png) (http://www.speedtest.net)
(http://www.speedtest.net/result/840224469.png) (http://www.speedtest.net)
Just a note, Speedtest.net is not very reliable, so its not always good to go buy it. Its told me before I have a 13mbps download speed which would be amazing on AdslMax, IDNet have I believe pointed this out as well. :)
Quote from: Gary on Jun 08, 2010, 07:49:54
Just a note, Speedtest.net is not very reliable, so its not always good to go buy it. Its told me before I have a 13mbps download speed which would be amazing on AdslMax, IDNet have I believe pointed this out as well. :)
Which because of the vagaries of Adsl can happen on any speed tester including speedtester.bt.com which has in the past insisted my throughput was 10 x the Max rate.
Speedtest,net and Broadband Max testers consistently give me the same results for my line,and I use them to prove a stable speed,not the actual speed whatever that really is.
Look at any tester that shows pings via different browsers and the results are very different. Change from Windows Command prompt ping command to the equivalent in a Linux Konsole and yet again we see different results for the same IP address, Linux pings are always lower than Windows.
I've spoken to support and there were no issues on the IDNet network last night, but they confirm the Reading node problem plus one exchange. If anyone's still having problems, could you do a BT speed test and post here or email to support, please. :)
Welcome to Sirian & Rudds. :welc: :karma:
Quote from: Steve on Jun 07, 2010, 21:46:45
We have a hard task master who's probably enjoying his tea >:D
Hey, I'm a big softie really. ;D
Everything is fine for me today :thumb:
(http://www.speedtest.net/result/840447024.png) (http://www.speedtest.net)
BT rules KO. ;)
Hi All,
I'm still having problems although they may not be related - my speed did recover last night to a little above 7 mb/s and I thought that was the end of it. At 1am I did another BT speed test and my IP profile had dropped to 2000 kb/s.
I did speak to tech support this morning and was re-assured that this will be due to the 10 day stabilisation period but having done a check a few minutes ago nothing has changed yet and I am fairly concerned. . .
My latest speed results are below - anyone any ideas?
Test1 compri Download Speed
1767 Kbps
0 Kbps 2000 Kbps
Max Achievable Speed
Download speed achieved during the test was - 1767 Kbps
For your connection, the acceptable range of speeds is 400-2000 Kbps.
Additional Information:
Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 2000 Kbps
Many Thanks
Sirian
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Don't worry, that's just the line settling. If the profile stays that way for more than a day or so, give support another ring as they might be able to kick it (it would suggest a stuck profile if it stays at 2M).
Thanks Rik - I'd like to give it a kick. I'm just a little freaked out as I have not encountered this before - for the first few days my connection was fairly buzzing so a shock to see it like this. It has only been like this since 1am so I'm happy to be patient for another day or so to give things time to settle. Gives me time to trawl around the forum and "learn" about what is going on. . . - Hey great forum and almost instant help and support - much appreciated!
Best Regards
Sirian
/?
Hi Sirian
I've just had a word with support, your line has dropped 32 times in the last four days. Are you re-booting your router?
Hi Rik,
I generally turn off the router when I turn off the PC - I did get booted just after I came on line 20 minutes ago or so when the router booted itself. Is the advice to leave the router on all the time??
Sirian
/?
I think looking at the router stats he's plugged directly into the exchange anyway ;D (downstream attenuation of 8db)
Best to leave the router on 24/7. Power downs may be seen as instability and the response by the exchange equipment is to increase the noise margin and as a consequence lower your sync. Your fortunate that you are near to the exchange so that its not happened. Exceptions,if your supplied by overhead cables best to turn off during a thunderstorm.
Hi Sirian
Can you leave the router permanently connected, please, the line management software needs to see how stable your line is, so 24/7 is the order of the day. Brian has just had your target noise margin reset from 9db to 6db, that in itself will have little effect on your sync speed but it will, hopefully, trigger a profile shift. Resist all urges to re-boot the router. ;)
If you see it dropping out still, we need to take a look at your phone wiring, so let us know.
Glad you like the forum. :thumb:
Ok - I'm happy to leave the routed on 24/7. I will have to turn off one more time to plug into a different socket so I can still turn off the PC - but I'll leave that for now and do it later this evening. The router has never re-booted itself (except the one occasion I mentioned) in over two years.
You are correct I am very close to the exchange - could see it from my sittingroom if there weren't houses in the way - about 600 meters or so.
Again thanks for all the help and advice - I should try and get some work done but the forum chat is much more stimulating!!
Sirian
/?
Don't re-boot the router tonight, leave it till the morning, there's less noise around then. :)
You should get down to the Pantry, there we stimulate appetite and spending. ;)
Ok Rik - I'll just leave it on until tomorrow morning and then re-route the cable - perhaps there wil be a change by then, but no change yet.
Thanks again.
Sirian
/?
It might take effect overnight, a lot of the BT stuff does then.
Thought I would post these stats - everyone on the forum (and James from Tech Support) was totally correct - things did recover in the night. . .
Test1 Download Speed
6202 Kbps
0 Kbps 7150 Kbps
Max Achievable Speed
Download speed achieved during the test was - 6202 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :8096 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 7000 Kbps
and I have enjoyed a massive learning curve - especially about keeping my router turned on 24/7. We live and learn and if we don't learn we die.
Many thanks to all who helped. . . .
Best Regards
Sirian
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Glad we could, Sirian. :)
I'm so glad you could (and were so willing) as well Rik (http://:))
and I'll get the hang of inserting "smilies" as well - promise!!
Just click on the smiley shown in the reply box, or hit 'more' for a greater selection, eg :wave: :lobster:
The number of food smileys gives you an idea of the character of the forum. ;D
Looks like we are having a few problems again tonight. Slow, fast slow again very erratic.
Could this be due to the bad weather over the last few days, as I said before I was very impressed with the constant 6.4 's I have been getting anytime of the day.
Best speed attained this evening....................... has been as low as 1.2mb
(http://www.speedtest.net/result/842061944.png) (http://www.speedtest.net)
I'd suspect exchange congestion rather than weather. Check with support, they'll be able to give you the information. (Don't mention you're a City supporter, Martin and I are Tigers fan. ;D)
Quote from: Rik on Jun 09, 2010, 19:37:33
I'd suspect exchange congestion rather than weather. Check with support, they'll be able to give you the information. (Don't mention you're a City supporter, Martin and I are Tigers fan. ;D)
Martin told me a couple of weeks ago mate he used to go to filbert street apparently, Tigers have had a really good season shame the City lost on penalties in playoffs but that's football.
So is it that in these rainy evenings more people are frequenting the internet (causing congestion) and on the nicer evenings less so in effect the last couple of weeks that's why we got really good constant speeds, or am I completely wrong :dunno: At least we are not down to AOL's levels of 0.2 mb if you were lucky sometimes ;D
Thats more like it :thumb: :thumb: :thumb:
(http://www.speedtest.net/result/842146243.png) (http://www.speedtest.net)
You'll know for definite when the football starts plus Wimbledon tends to chaos havoc most of the afternoon.
Quote from: Rudds on Jun 09, 2010, 20:39:52
Martin told me a couple of weeks ago mate he used to go to filbert street apparently, Tigers have had a really good season shame the City lost on penalties in playoffs but that's football.
Go Tigers. ;D
QuoteSo is it that in these rainy evenings more people are frequenting the internet (causing congestion) and on the nicer evenings less so in effect the last couple of weeks that's why we got really good constant speeds, or am I completely wrong :dunno: At least we are not down to AOL's levels of 0.2 mb if you were lucky sometimes ;D
As Steve says, watch what happens when the world cup starts. If speeds turn dire, it's exchange congestion without a doubt.
But I wouldn't want to be in charge of planning network capacity at any ISP at the moment as channel 4 have also brought back live streaming of Big Brother.
Indeed. It's going to be a tricky few weeks, but at least with a hostlink you can light up extra capacity easily and quickly.
Quote from: Rik on Jun 10, 2010, 10:07:19
Indeed. It's going to be a tricky few weeks, but at least with a hostlink you can light up extra capacity easily and quickly.
What's that mean in English for the less techie minded then Rik :dunno:
By the way Idnet rock solid again tonight, up to now anyway :thumb:
(http://www.speedtest.net/result/843232600.png) (http://www.speedtest.net)
With 20 CN or adslmax the connection from BT to IDNet was by a system of central pipes (fixed capacity)these were very expensive and I think rented on a yearly basis. The hostlink is 21CN WBC technology and replaces the centrals, it is of variable capacity and will allow a short term (3 month) expansion.
Guilty as charged. I follow the round ball as well as the proper shaped ball!! Rugby balls are easier to catch for us co-ordinationally challenged! ;) as for Big Brother if we traffic shaped I would definately shape that - it would be for your own good!
Quote from: Rudds on Jun 09, 2010, 20:39:52
Martin told me a couple of weeks ago mate he used to go to filbert street apparently, Tigers have had a really good season shame the City lost on penalties in playoffs but that's football.
So is it that in these rainy evenings more people are frequenting the internet (causing congestion) and on the nicer evenings less so in effect the last couple of weeks that's why we got really good constant speeds, or am I completely wrong :dunno: At least we are not down to AOL's levels of 0.2 mb if you were lucky sometimes ;D
I'd just block the feed Miriam, stop the mass destruction of brain cells.
Quote from: mchunt_idnet on Jun 10, 2010, 20:21:30
Guilty as charged. I follow the round ball as well as the proper shaped ball!! Rugby balls are easier to catch for us co-ordinationally challenged! ;) as for Big Brother if we traffic shaped I would definately shape that - it would be for your own good!
Oh no :eek4: now I have given the game away sorry Martin LOL
Things looking good in good old Kibby tonight :thumb:
(http://www.speedtest.net/result/843299260.png) (http://www.speedtest.net)
So it's official. IDNet 'We don't traffic shape. The only shaping we do is that of getting the football into the correct one.' ;D
Oh, and when it comes to BT and BBC and the internet streaming of TV. When the entire country moves over from broadcast to internet streaming... then what? The net dies and BT goes "We had no idea this would happen"? :slap:
Almost certainly, Ben.
Quote from: pctech on Jun 10, 2010, 20:47:43
I'd just block the feed Miriam, stop the mass destruction of brain cells.
Mchunt is Martin, not Miriam, Mitch. ;)
Too many M&Ms? ;D
Mmm. ;D
Quote from: Rik on Jun 11, 2010, 10:48:30
Mchunt is Martin, not Miriam, Mitch. ;)
:doh:
Saw the purple and did not read the name, apologies.
I'm booking myself in for an eye test (due for one anyway)
I'd be willing to wager that 21CN has been designed for the current use level of the net and as has been said when we do switch to streaming there will be mad scrambling by BT to upgrade elements.
Quote from: pctech on Jun 11, 2010, 13:47:27
I'm booking myself in for an eye test (due for one anyway)
;D
Danni could catch you out on the purple, Mitch. ;)