IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: old john on May 31, 2010, 15:43:27

Title: SMTP Server problem
Post by: old john on May 31, 2010, 15:43:27
Incoming email from my website is redirected to my idnet.com address. For several years, I have been happily replying from john@mydomain.co.uk by way of the idnet SMTP server using Outlook Express.

Can anyone explain why I am suddenly getting the following error when I try to send messages?

The connection to the server has failed. Server: 'smtp.idnet.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

Outgoing mail from my idnet.com address is fine.

Old John
Title: Re: SMTP Server problem
Post by: Rik on May 31, 2010, 15:45:35
Hi and welcome to the forum. :welc: :karma:

Let me just do some checking and I'll be right back.
Title: Re: SMTP Server problem
Post by: Ray on May 31, 2010, 15:47:42
This may be the problem from Idnet Status page: -

Network Status
2010-05-31 15:03: There seems to be a power issue in Telecity as our hosted-mail server is off-line. Support are investigating.


:welc: :karma: John.
Title: Re: SMTP Server problem
Post by: Rik on May 31, 2010, 15:48:52
Or try this thread:

http://forums.techguy.org/web-email/260823-error-number-0x800ccc0e.html
Title: Re: SMTP Server problem
Post by: Steve on May 31, 2010, 15:54:47
 :welc: :karma: John


Rik do IDNet block port 25? If so the others are 465 587
Title: Re: SMTP Server problem
Post by: Rik on May 31, 2010, 15:56:35
No as far as I know, Steve. I've used IDNet's outgoing server for other domains before now.
Title: Re: SMTP Server problem
Post by: old john on May 31, 2010, 16:04:31
Hi Ray

Many thanks. I must have checked the status page just before the message was posted. Thanks to everyone else for the prompt responses.

OJ

Quote from: Ray on May 31, 2010, 15:47:42
This may be the problem from Idnet Status page: -

Network Status
2010-05-31 15:03: There seems to be a power issue in Telecity as our hosted-mail server is off-line. Support are investigating.


:welc: :karma: John.
Title: Re: SMTP Server problem
Post by: Rik on May 31, 2010, 19:35:56
This problem has now been resolved.