IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: Lona on May 30, 2010, 14:14:22

Title: Change my details
Post by: Lona on May 30, 2010, 14:14:22
I've been trying to update my CC details on my account.

This message comes up when I hit the submit button


HTTP Status Code:    500
HTTP Status Message:    The request was unsuccessful due to an unexpected condition encountered by the server.
Error Code :    5006
Error Description :    Unable to redirect to Vendor's web site. The Vendor failed to provide a RedirectionURL.
Copyright Sage Pay 2010
Title: Re: Change my details
Post by: Rik on May 30, 2010, 14:16:53
There's a breakdown in the link between IDNet and the payment processor, ie Sage Pay, Lona. A 500 error usually indicates a server is down, I'll let support know.
Title: Re: Change my details
Post by: Lona on May 30, 2010, 14:18:57
It's OK Rik. I tried it again and it went through this time.  :thanks3:
Title: Re: Change my details
Post by: Rik on May 30, 2010, 14:20:35
That's one email not sent then. Thanks for letting me know, Lona. :)