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Technical News & Discussion => IDNet Help => Topic started by: ST Driver on May 25, 2010, 10:54:45

Title: Does this look right?
Post by: ST Driver on May 25, 2010, 10:54:45
Hi
Have been having problems with my BB connection.

I am along way from the exchange 5Km+ as can be seen from my d/s attenuation.
I was connecting between 1450 and 1600kbs and now struggle to connect at 1100+
After yet another reconnection I get the stats as shown in the attachment.
Have tried different router, filters and direct to test socket.
Only have Router connected at the moment, no skybox any thing like.
Anyone any ideas. I don't have a problem with getting BB at 1.25meg as I was getting,
if I did I would have moved to Virgin Media when we moved here at Xmas. (Cabinet only about 20m away)

TIA

Steve
Title: Re: Does this look right?
Post by: ST Driver on May 25, 2010, 10:56:25
Ok heres the attachment :red:

[attachment deleted by admin]
Title: Re: Does this look right?
Post by: Rik on May 25, 2010, 11:01:59
To be honest, Steve, that's one of the worst lines I have seen. 70db attenuation, 1.8db noise margin a fairly deep interleave and lots of errors, even the upstream noise margin is poor.

Short of trying another router, there's little I can suggest. My guess would be that your line is gradually degrading, and BT are unlikely to do anything about it. Sorry. :(
Title: Re: Does this look right?
Post by: ST Driver on May 25, 2010, 11:07:08
That's what I was thinking, will see if I can borrow another routerand try it.
If no better will have to go for Virgin Media  don't wont to really as I have had
problems with them in the past.

Steve
Title: Re: Does this look right?
Post by: Rik on May 25, 2010, 11:15:19
It would be worth having a word with support first, but on those figures, BT would have given you no more than 256k on fixed rate - if anything.
Title: Re: Does this look right?
Post by: ST Driver on May 25, 2010, 11:26:34
Thanks Rik I will ringwhen I get a chance.

Steve
Title: Re: Does this look right?
Post by: Rik on May 25, 2010, 11:34:20
Hi Steve

I've checked with support. You're on a banded profile, so your max sync speed will be 1152  at the moment. They agree with me that it would be worth trying an alternative router at the test socket, if the attenuation remains at 70db, there's not going to be much they can do for you. One option, though, would be to revert you to ADSL1 modulation, to see if that produced better results.
Title: Re: Does this look right?
Post by: ST Driver on May 25, 2010, 12:05:33
Hi Rik

now using an my old belkin router.
Just trying to rember how to get the stats will be back soon with them

Steve
Title: Re: Does this look right?
Post by: Rik on May 25, 2010, 12:09:32
 :fingers:
Title: Re: Does this look right?
Post by: ST Driver on May 25, 2010, 12:10:29
Hi

Here we go with the stats:

conection speed   down 1152   up 448
N/M                    down 7dB    up  8dB
Attn                   down 62dB  up   31.5db

So not much in it what do you think

Steve
Title: Re: Does this look right?
Post by: Rik on May 25, 2010, 12:12:52
It's an improvement on the other router, 8db less attenuation, better noise margin and slightly higher sync speed both up and down. What make was the other router, Steve?
Title: Re: Does this look right?
Post by: ST Driver on May 25, 2010, 12:24:41
Netgear DG834G v4
It was bought because the Belkin was playing up at our old address.

I will leave it in place for a day or two and see what happens.

Errors are almost nil now aswell so things loking up :whistle:

Steve
Title: Re: Does this look right?
Post by: Rik on May 25, 2010, 12:26:22
It might be worth trying a 2-Wire 2700 on that line, Steve, we've seen some good results from them on long lines.
Title: Re: Does this look right?
Post by: Lance on May 25, 2010, 12:28:50
I would say your line is a prime candidate for a 2wire 2700HGV :)

Damn, Rik beat me to it!
Title: Re: Does this look right?
Post by: ST Driver on May 25, 2010, 12:30:49
I will get one in the net few days and repot back on the results.
Thanks again Rik

Steve
Title: Re: Does this look right?
Post by: Rik on May 25, 2010, 12:31:25
NP. :) Keep us posted, Steve.
Title: Re: Does this look right?
Post by: Steve on May 25, 2010, 16:36:14
If your on adsl2+ that's my presumption as banded profile has been mentioned,remodulation back to Adslmax will give you a lower attentuation and hopefully a higher sync
Title: Re: Does this look right?
Post by: Rik on May 25, 2010, 16:38:49
Steve is, Steve. (This could get complicated. ;))
Title: Re: Does this look right?
Post by: ST Driver on Jun 01, 2010, 12:10:58
Hi

2 wire now in place stats  are as atached.
Now just wait and see how it goes.

Steve
Title: Re: Does this look right?
Post by: ST Driver on Jun 01, 2010, 12:12:51
HI

Ok I forgot again attached to this one.

Steve

[attachment deleted by admin]
Title: Re: Does this look right?
Post by: Rik on Jun 01, 2010, 12:21:47
Currently, Steve, those figures are marginally worse but nothing to worry about. See how stable it is.
Title: Re: Does this look right?
Post by: ST Driver on Jun 08, 2010, 09:07:24
Hi

I am now back on adslmax ( or equivalent ) as the 2 wire still could not hold the line and lower than ever sync speeds.

So will now give this a few weeks and see what happens.

Steve
Title: Re: Does this look right?
Post by: Rik on Jun 08, 2010, 09:19:05
 :fingers:

Keep us posted, Steve.