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Technical News & Discussion => IDNet Help => Topic started by: JNeuhoff on May 03, 2010, 15:09:22

Title: IDNet routing issues again?
Post by: JNeuhoff on May 03, 2010, 15:09:22
I have been unable today to reach any website hosted by HostGator, including www.hostgator.com itself, even though all these sites are running just fine and are accessable from lines outside our IDNet broadband line.

Can someone from IDNet please sort out these routing issues? This is not the first time that we have these problems.
Title: Re: IDNet routing issues again?
Post by: Steve on May 03, 2010, 15:18:16
I can get through to the website using OpenDNS and Idnet, strange I couldn't 5 mins ago on either.
Title: Re: IDNet routing issues again?
Post by: Rik on May 03, 2010, 15:19:36
It's working fine here, as are pings and tracert:

ping www.hostgator.com

Pinging hostgator.com [67.18.54.28] with 32 bytes of data:

Reply from 67.18.54.28: bytes=32 time=121ms TTL=46
Reply from 67.18.54.28: bytes=32 time=121ms TTL=46
Reply from 67.18.54.28: bytes=32 time=121ms TTL=46
Reply from 67.18.54.28: bytes=32 time=121ms TTL=46

Ping statistics for 67.18.54.28:
   Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
   Minimum = 121ms, Maximum = 121ms, Average = 121ms

C:\WINDOWS>tracert www.hostgator.com

Tracing route to hostgator.com [67.18.54.28]
over a maximum of 30 hops:

 1    <1 ms    <1 ms     1 ms  192.168.1.254
 2    14 ms    14 ms    15 ms  telehouse-gw2-lo1.idnet.net [212.69.63.51]
 3    13 ms    11 ms    13 ms  telehouse-gw3-g0-1-400.idnet.net [212.69.63.243]
 4    82 ms    13 ms    15 ms  redbus-gw2-g0-1-331.idnet.net [212.69.63.5]
 5   100 ms    98 ms    98 ms  102-126-245-83.packetexchange.net [83.245.126.102]
 6   101 ms   100 ms   100 ms  pos-2-2-0-0-cr01.mclean.va.ibone.comcast.net [68.86.86.25]
 7   114 ms   112 ms   112 ms  pos-1-15-0-0-cr01.atlanta.ga.ibone.comcast.net [68.86.85.69]
 8   134 ms   137 ms   134 ms  pos-1-11-0-0-cr01.dallas.tx.ibone.comcast.net [68.86.85.221]
 9   135 ms   137 ms   135 ms  pos-0-3-0-0-pe01.1950stemmons.tx.ibone.comcast.net [68.86.86.154]
10   133 ms   133 ms   134 ms  theplanet-cr01.dallas.tx.ibone.comcast.net [75.149.228.2]
11   141 ms   137 ms   133 ms  te7-1.dsr02.dllstx3.theplanet.com [70.87.253.18]
12   134 ms   143 ms   133 ms  te1-3.dsr02.dllstx2.theplanet.com [70.87.253.122]
13   138 ms   137 ms   138 ms  te1-2.car09.dllstx2.theplanet.com [70.87.254.94]
14   132 ms   131 ms   133 ms  gator.hostgator.com [67.18.54.28]

Trace complete.

Title: Re: IDNet routing issues again?
Post by: JNeuhoff on May 03, 2010, 15:24:20
I can now access these sites again from my IDNet broadband line.

Strange, why didn't it work this morning?
Title: Re: IDNet routing issues again?
Post by: Rik on May 03, 2010, 15:26:25
Without having tested it at the time, I can't give you a sensible answer. Support may have prodded something, or maybe the routing issue was spotted and fixed by the relevant company. Another possibility would be that the server was down, did you try accessing through a proxy?
Title: Re: IDNet routing issues again?
Post by: DorsetBoy on May 03, 2010, 16:38:03
As the host was suspect/sites offline that would be the 1st place to look.............

http://forums.hostgator.com/houston-h1-datacenter-networking-issue-t69889.html

http://forums.hostgator.com/outages-t69901.html

The Planet have been having problems (again ::))
Title: Re: IDNet routing issues again?
Post by: Steve on May 03, 2010, 16:44:33
It does seem IDNet seem to be one to blame first off. Why?
Title: Re: IDNet routing issues again?
Post by: Maiku on May 03, 2010, 20:22:52
I'm currently getting almost dialup speeds at the moment, talked to a few friends and there having the same issue (on Virgin media).
Loss of connection and slow speeds, am wondering if theres another LINX problem today? Anyone else seeing issues? Not much idnet can do about it, but just curious as to whats happened. Might explain your host gator problem.
Title: Re: IDNet routing issues again?
Post by: Steve on May 03, 2010, 21:58:47
I am not aware of any BT /LINX issues at the moment except 21CN in Bognor went off earlier this evening.