Hey guys my internet comes to a complete crawl most nights at the moment around 5ish. I cant work it out it when the pages are loading takes ages.
Downloads are fine running around 800k/bs normal speed. Its very weird.
Changed router, changed filters, in the master socket, no p2p running, av switched off.
Ideas?
Run a BT speed test, Adam, let's look at your profile.
Exchange congestion?
Exchange congestion glenn wouldnt it slow down the download speed.
One would expect if downloads are at that speed,that surfing the internet should be quick as well. Is it a particular website that's slow? It may be worth clearing the browser cache
Not necessarily, it could be making DNS lookups and the routing slower. Does it affect all sites?
here we go guys
FAQ
Test1 comprises of Best Effort Test: -provides background information.
Download Speed
5897 Kbps
0 Kbps 7150 Kbps
Max Achievable Speed
Download speedachieved during the test was - 5897 Kbps
For your connection, the acceptable range of speeds is 1200-7150 Kbps.
Additional Information:
Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 832 Kbps(UP-STREAM)
IP Profile for your line is - 6500 Kbps
Not all websites are slow just some, more the ones with photos or pics.
That speed also takes into account the fact i have had 5 power off with the router in an hour swapping stuff around.
That looks fine, so it suggests either exchange congestion, unlikely, or sites being busy, or your browser is a bit cluttered.
how do unclutter a browser? Just checked that yvonnes netbook is fine.
Reset and clear cache are the usual options,check you know your login details and passwords if wish to clear the cookies as well
Done that no change.
Which browser and OS Adam?
Windows 7, and explorer or firefox, both the same.
Try flushing the DNS too
http://www.hosting.com/support/info/flushdns/
And also try setting the DNS on the machines network adaptor. The instructions here will give you Opendns on that machine only.
http://www.sevenforums.com/tutorials/15037-dns-addressing-how-change-windows-7-a.html
Done that aswell still to no effect
Hmmm things are looking up now, seem to getting some speed back, now its just some sites are slow,
Anything else been running in the background i.e virus scan although probably worth a malware check.
I've had this issue myself and it's been on-going for quite sometime now. It's the strangest thing, speed tests including those to BT are fine, there's no latency or packet loss in the system but websites are horribly slow to respond and in recent weeks I've also found major issues with traffic to a communications server which appears to coincide with the web issue. It's certainly not congestion local to me because it quite often occurs very late at night/early in the morning. Streaming services like BBC iPlayer tell me that I don't have sufficient bandwidth to view and yet a speed test will say I'm running at full tilt.
The comms issue is particularly perplexing because the client displays ping and my ping is 9ms at worst. However the delay or lag on a round trip to the server can be measured in minutes, not seconds when the issue is at its worst. At first I didn't connect this to a broadband issue but I've been monitoring it for the last couple of days and when the problem occurs it does appear to do so when web sites are slow to respond.
I haven't contacted support because all the usual tools that you would use to monitor the health of a broadband connection tell me it's running perfectly. It's an issue that is highly sporadic, I've been on comms for the last seven hours and it's happened only twice but when it did I checked the web and pages were taking between five and twenty seconds to load. The speed test website was also slow to load but the test was absolutely fine. I have other ways of monitoring though put and during that time there was an indication of a total loss of connectivity but absolutely nothing in my router log.
It's a perplexing problem because I don't know how to proceed with it. It's nothing to do with my PC(s) because my daughter often complains she's having problems with websites, Facebook and other applications. I've tried three routers and changed the filter. There's been no changes my end and there's nothing at all plugged into the phone point apart from the filter which is currently plugged into the test socket. In short, I'm at a loss :dunno:
[EDIT] I should point out that although this has been going on for a couple of months I don't recall having any problems of this nature prior to that other than temporary issues reported by others at the same time.
This is the same as what is happening to me, but it's only some websites and usally around evening times, yet downloads are running as fast as they can go.
It may be the routing to specific sites is running poorly. If you both can let support have examples of the sites affected they can check it out.
Same issue here at the moment, but BT speed tester giving me this error Speed.io and speedtester, bith giving 1.5mb down 786 up,
WEbsite latency very poor, and downloads only averaging 35k
FAQ
Performance Tester was not able to find all the network details required for telephone number:0131*******. Please check that it is the correct telephone number for your service, and ensure that the PC you are using to run the speed test is connected to your broadband connection. Try again and if the problem persists then please contact your service provider.
The phone number is correct, tried 5 times so far same error!
If the number is the same one as is returned by dialling 17070, and is also used to log in to IDNet, then something is screwy with BT's database.
As ever, I can't use BT speedtest, I always get
QuoteSystem Error Image not loaded
The Performance Tester is currently unable to run a speed test for your broadband connection. Please try again shortly, however if this problem persists, raise the issue with your service provider.
I can actually get it to run in FF now :o :o
What an odd error message. Does a different browser help, Glenn?
The first was FF, using IE8, I get;
'The system is currently busy. Please try again shortly, however if this problem persists, raise the issue with your service provider'
I can't remember the last time it worked for me.
I do wonder if there is a single BT tester, or a group of regional ones? It rarely fails for me.
Hopefully, it's more than just 1 server.
Quote from: Rik on May 01, 2010, 10:37:33
It may be the routing to specific sites is running poorly. If you both can let support have examples of the sites affected they can check it out.
I'm setting up a batch process to trace route and ping some of the locations I'm having problems with. That might show some actual data or of course it might show nothing at all! Over a minute's worth of lag to a comms server should result in a disconnect from the server but it doesn't which is why I not sure I'll be able to capture the event.
Quote from: Glenn on May 01, 2010, 11:32:35
Hopefully, it's more than just 1 server.
Don't bet on it, this is BT.
Spoke to an ISP once when I was trying to wring some more speed out of my line and the guy groaned at the thought of running line tests but he did so, apparently its as slow for them as it is for us.
We'd probably still have rotary dial telephones if it was up to the BT bigwigs.
Naah, they invented the Trimphone to make money. :)
Quote from: zappaDPJ on May 01, 2010, 13:52:57
I'm setting up a batch process to trace route and ping some of the locations I'm having problems with. That might show some actual data or of course it might show nothing at all! Over a minute's worth of lag to a comms server should result in a disconnect from the server but it doesn't which is why I not sure I'll be able to capture the event.
I'll be interested to see what you get, Zap.
Just to note, my internet is flying along today, but will post if it changes.
It's always the way, isn't it. No rhyme nor reason. :(
Quote from: adamr8965 on May 01, 2010, 16:37:31
Just to note, my internet is flying along today, but will post if it changes.
My profile and speed was all over the place for a few days. It seems okay today, web page wise. It was pretty much as you saw, until today. Slow loading pages, profile halved last weekend and it seems to be this area as my sisters connection went that way too. I'm wondering if BT have been doing work at various exchanges which has caused issues. Obviously they won't admit to that, and IDnet doesn't have any issues so I can't see how it can be anything else.
BT have massive rolling engineering works, not just at exchanges, but on their networks too, Niall. It's like playing blind man's bluff.
Hurrah :D
I don't play online FPS games anymore, or Xbox stuff, so it's not an issue for me anymore, but I'd have been most displeased if I was!
so far so good anyway, lets see how it going 2nite!!
I'm seeing intermittent slowing to a crawl & loss of connection when browsing the web today, although download speed on speedtesters seems fine - the BT speedtester gives the best results ever (see below), but web browsing is still very poor... strange.
Download speedachieved during the test was - 6606 Kbps
For your connection, the acceptable range of speedsis 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :7616 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 6500 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 10.02:23.65:66.33 (SBE:NBE:PBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
So speeds are OK, but browsing not - which seems to the common theme. If people can add URLs of affected sites to this thread, we can get some investigations under way.
http://www.idnetters.co.uk/forums/index.php?topic=20192.25;topicseen#lastPost
this site rik, has slowed to a crawl along with ebay at the moment
One second or less here, Adam. The forum slows down at times due to server load, we share it with a few other people.
rite i see rik, this site has speedied up.
thinkbroad.com, sky.com, ebay.co.uk, 406.co.uk, audisrs.com
are all slow for me at the moment, but just downloaded a test file from thinkbroadband.com at 800k/bs which is normal and speedtest.net is at 6.85 meg as normal.
All less than 2 seconds to fully load on a 3.5M profile, Adam.
about 20 sec's a page now rik with every site, i have a 6.5 meg profile.
So whats the problem and how do we sort it?
What package are you all on, ADSL or ADSL 2+?
im on adsl glenn, home supermax
I'm on ADSL (Home Lite).
I've been in and out of the house all day and only on-line for a couple of hours but I've not caught any problems yet. Perhaps we are sharing a gremlin with a bus pass ;D
OK, here we go. I'd been talking to people on comms for around 45 minutes with no apparent problems and then got voice lag. I ran my batch test immediately and got the following results. It was started at 02:09 am 02:05:10.
QuoteMicrosoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\zappaDPJ>ping google.co.uk
Pinging google.co.uk [209.85.227.103] with 32 bytes of data:
Reply from 209.85.227.103: bytes=32 time=19ms TTL=56
Reply from 209.85.227.103: bytes=32 time=24ms TTL=56
Reply from 209.85.227.103: bytes=32 time=19ms TTL=56
Reply from 209.85.227.103: bytes=32 time=19ms TTL=56
Ping statistics for 209.85.227.103:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 19ms, Maximum = 24ms, Average = 20ms
C:\Users\zappaDPJ>tracert google.com
Tracing route to google.com [209.85.227.105]
over a maximum of 30 hops:
C:\Users\zappaDPJ>tracert google.co.uk
Tracing route to google.co.uk [209.85.227.99]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.0.1
2 13 ms 12 ms 12 ms telehouse-gw4-lo2.idnet.net [212.69.63.99]
3 12 ms 12 ms 12 ms telehouse-gw3-g0-1-400.idnet.net [212.69.63.243]
4 12 ms 11 ms 14 ms 195.66.224.125
5 13 ms 13 ms 13 ms 64.233.175.25
6 18 ms 20 ms 18 ms 72.14.232.134
7 18 ms 19 ms 18 ms 216.239.49.45
8 * 27 ms * 209.85.243.97
9 18 ms 19 ms 18 ms wy-in-f99.1e100.net [209.85.227.99]
Trace complete.
C:\Users\zappaDPJ>ping bbc.co.uk
Pinging bbc.co.uk [212.58.224.138] with 32 bytes of data:
Reply from 212.58.224.138: bytes=32 time=179ms TTL=122
Reply from 212.58.224.138: bytes=32 time=188ms TTL=122
Reply from 212.58.224.138: bytes=32 time=217ms TTL=122
Reply from 212.58.224.138: bytes=32 time=14ms TTL=122
Ping statistics for 212.58.224.138:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 14ms, Maximum = 217ms, Average = 149ms
C:\Users\zappaDPJ>tracert bbc.co.uk
Tracing route to bbc.co.uk [212.58.224.138]
over a maximum of 30 hops:
1 1 ms 1 ms <1 ms 192.168.0.1
2 161 ms 365 ms 375 ms telehouse-gw4-lo2.idnet.net [212.69.63.99]
3 390 ms 338 ms 365 ms telehouse-gw3-g0-1-400.idnet.net [212.69.63.243]
4 275 ms 402 ms 360 ms rt-lonap-a.thdo.bbc.co.uk [193.203.5.90]
5 402 ms 398 ms 469 ms 212.58.238.153
6 240 ms 398 ms 440 ms virtual-vip.thdo.bbc.co.uk [212.58.224.138]
Trace complete.
C:\Users\zappaDPJ>ping idnet.co.uk
Pinging idnet.co.uk [212.69.36.10] with 32 bytes of data:
Reply from 212.69.36.10: bytes=32 time=195ms TTL=59
Reply from 212.69.36.10: bytes=32 time=203ms TTL=59
Reply from 212.69.36.10: bytes=32 time=233ms TTL=59
Reply from 212.69.36.10: bytes=32 time=205ms TTL=59
Ping statistics for 212.69.36.10:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 195ms, Maximum = 233ms, Average = 209ms
C:\Users\zappaDPJ>tracert idnet.co.uk
Tracing route to idnet.co.uk [212.69.36.10]
over a maximum of 30 hops:
1 1 ms 13 ms 7 ms 192.168.0.1
2 130 ms 143 ms 144 ms telehouse-gw4-lo2.idnet.net [212.69.63.99]
3 152 ms 260 ms 164 ms telehouse-gw3-g0-1-400.idnet.net [212.69.63.243]
4 162 ms 151 ms 176 ms redbus-gw2-g0-1-331.idnet.net [212.69.63.5]
5 207 ms 199 ms 192 ms redbus-gw1-fa2-0-300.idnet.net [212.69.63.225]
6 207 ms 212 ms 232 ms www.idnet.net [212.69.36.10]
Trace complete.
C:\Users\zappaDPJ>ping etabetapi-guild.com
Pinging etabetapi-guild.com [195.62.28.79] with 32 bytes of data:
Reply from 195.62.28.79: bytes=32 time=12ms TTL=57
Reply from 195.62.28.79: bytes=32 time=12ms TTL=57
Reply from 195.62.28.79: bytes=32 time=12ms TTL=57
Reply from 195.62.28.79: bytes=32 time=13ms TTL=57
Ping statistics for 195.62.28.79:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 12ms, Maximum = 13ms, Average = 12ms
C:\Users\zappaDPJ>tracert etabetapi-guild.com
Tracing route to etabetapi-guild.com [195.62.28.79]
over a maximum of 30 hops:
1 2 ms 8 ms 11 ms 192.168.0.1
2 18 ms 12 ms 21 ms telehouse-gw4-lo2.idnet.net [212.69.63.99]
3 12 ms 20 ms 12 ms telehouse-gw3-g0-1-400.idnet.net [212.69.63.243]
4 256 ms 346 ms 342 ms lonap1.enta.net [193.203.5.134]
5 259 ms 291 ms 295 ms te5-3.telehouse-east2.core.enta.net [87.127.236.
37]
6 303 ms 278 ms 327 ms te4-4.telehouse-east.core.enta.net [87.127.236.9
7]
7 366 ms 283 ms 275 ms 78-33-51-146.static.enta.net [78.33.51.146]
8 308 ms 315 ms 199 ms euroconnex-1.br1.core.misp.co.uk [217.112.86.107
]
9 154 ms 176 ms 33 ms ge-1-377.captain.core.misp.co.uk [91.198.165.5]
10 23 ms 14 ms 14 ms kronos.servers.rbl-mer.misp.co.uk [195.62.28.79]
Trace complete.
C:\Users\zappaDPJ>ping vbulletin.com
Pinging vbulletin.com [67.201.17.239] with 32 bytes of data:
Reply from 67.201.17.239: bytes=32 time=162ms TTL=242
Reply from 67.201.17.239: bytes=32 time=173ms TTL=242
Reply from 67.201.17.239: bytes=32 time=180ms TTL=242
Reply from 67.201.17.239: bytes=32 time=164ms TTL=242
Ping statistics for 67.201.17.239:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 162ms, Maximum = 180ms, Average = 169ms
C:\Users\zappaDPJ>tracert vbulletin.com
Tracing route to vbulletin.com [67.201.17.239]
over a maximum of 30 hops:
1 1 ms <1 ms 1 ms 192.168.0.1
2 334 ms 319 ms 327 ms telehouse-gw4-lo2.idnet.net [212.69.63.99]
3 317 ms 350 ms 336 ms telehouse-gw3-g0-1-400.idnet.net [212.69.63.243]
4 345 ms 334 ms 325 ms redbus-gw2-g0-1-331.idnet.net [212.69.63.5]
5 439 ms 466 ms 222 ms 75-126-245-83.packetexchange.net [83.245.126.75]
6 97 ms 106 ms 106 ms te1-3.cr01.iad01.us.mzima.net [69.174.120.97]
7 122 ms 108 ms 122 ms te1-3.cr01.atl01.us.mzima.net [69.174.120.53]
8 143 ms 137 ms 129 ms te0-1.cr01.dfw01.us.mzima.net [69.174.120.49]
9 161 ms 161 ms 164 ms te1-1.cr01.phx01.us.mzima.net [69.174.120.37]
10 160 ms 161 ms 172 ms te1-1.cr01.lax02.us.mzima.net [69.174.120.33]
11 162 ms 181 ms 172 ms xe1-0.cr01.lax01.mzima.net [64.235.224.181]
12 172 ms 162 ms 162 ms xe0-0.cr01.lax06.us.mzima.net [216.193.255.98]
13 161 ms 163 ms 164 ms 67.201.17.150
14 493 ms 489 ms 430 ms www.vbulletin.com [67.201.17.239]
Trace complete.
Here are two speed tests conducted immediately afterwards in sequence.
QuoteDownload speedachieved during the test was - 5705 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :7584 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 6500 Kbps
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
(http://www.speedtest.net/result/800971965.png) (http://www.speedtest.net)
Here's the same group of tests run at 02:21 am 02:05:10 (12 minutes later)
QuoteMicrosoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\zappaDPJ>ping google.co.uk
Pinging google.co.uk [209.85.227.99] with 32 bytes of data:
Reply from 209.85.227.99: bytes=32 time=17ms TTL=56
Reply from 209.85.227.99: bytes=32 time=17ms TTL=56
Reply from 209.85.227.99: bytes=32 time=18ms TTL=56
Reply from 209.85.227.99: bytes=32 time=18ms TTL=56
Ping statistics for 209.85.227.99:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 17ms, Maximum = 18ms, Average = 17ms
C:\Users\zappaDPJ>tracert google.co.uk
Tracing route to google.co.uk [209.85.227.99]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.0.1
2 12 ms 11 ms 12 ms telehouse-gw4-lo2.idnet.net [212.69.63.99]
3 12 ms 12 ms 11 ms telehouse-gw3-g0-1-400.idnet.net [212.69.63.243]
4 17 ms 12 ms 12 ms 195.66.224.125
5 12 ms 13 ms 12 ms 64.233.175.25
6 18 ms 19 ms 18 ms 72.14.232.134
7 18 ms 18 ms 18 ms 209.85.252.83
8 * 28 ms * 209.85.243.101
9 18 ms 19 ms 19 ms wy-in-f99.1e100.net [209.85.227.99]
Trace complete.
C:\Users\zappaDPJ>ping bbc.co.uk
Pinging bbc.co.uk [212.58.224.138] with 32 bytes of data:
Reply from 212.58.224.138: bytes=32 time=11ms TTL=122
Reply from 212.58.224.138: bytes=32 time=11ms TTL=122
Reply from 212.58.224.138: bytes=32 time=10ms TTL=122
Reply from 212.58.224.138: bytes=32 time=11ms TTL=122
Ping statistics for 212.58.224.138:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 10ms, Maximum = 11ms, Average = 10ms
C:\Users\zappaDPJ>tracert bbc.co.uk
Tracing route to bbc.co.uk [212.58.224.138]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.0.1
2 12 ms 12 ms 12 ms telehouse-gw4-lo2.idnet.net [212.69.63.99]
3 11 ms 15 ms 13 ms telehouse-gw3-g0-1-400.idnet.net [212.69.63.243]
4 12 ms 12 ms 12 ms rt-lonap-a.thdo.bbc.co.uk [193.203.5.90]
5 81 ms 12 ms 12 ms 212.58.238.153
6 11 ms 12 ms 11 ms virtual-vip.thdo.bbc.co.uk [212.58.224.138]
Trace complete.
C:\Users\zappaDPJ>ping idnet.co.uk
Pinging idnet.co.uk [212.69.36.10] with 32 bytes of data:
Reply from 212.69.36.10: bytes=32 time=12ms TTL=59
Reply from 212.69.36.10: bytes=32 time=12ms TTL=59
Reply from 212.69.36.10: bytes=32 time=11ms TTL=59
Reply from 212.69.36.10: bytes=32 time=12ms TTL=59
Ping statistics for 212.69.36.10:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 11ms, Maximum = 12ms, Average = 11ms
C:\Users\zappaDPJ>tracert idnet.co.uk
Tracing route to idnet.co.uk [212.69.36.10]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.0.1
2 14 ms 11 ms 12 ms telehouse-gw4-lo2.idnet.net [212.69.63.99]
3 12 ms 12 ms 12 ms telehouse-gw3-g0-1-400.idnet.net [212.69.63.243]
4 12 ms 12 ms 13 ms redbus-gw2-g0-1-331.idnet.net [212.69.63.5]
5 13 ms 13 ms 12 ms redbus-gw1-fa2-0-300.idnet.net [212.69.63.225]
6 11 ms 12 ms 12 ms www.idnet.net [212.69.36.10]
Trace complete.
C:\Users\zappaDPJ>ping etabetapi-guild.com
Pinging etabetapi-guild.com [195.62.28.79] with 32 bytes of data:
Reply from 195.62.28.79: bytes=32 time=12ms TTL=57
Reply from 195.62.28.79: bytes=32 time=12ms TTL=57
Reply from 195.62.28.79: bytes=32 time=12ms TTL=57
Reply from 195.62.28.79: bytes=32 time=12ms TTL=57
Ping statistics for 195.62.28.79:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 12ms, Maximum = 12ms, Average = 12ms
C:\Users\zappaDPJ>tracert etabetapi-guild.com
Tracing route to etabetapi-guild.com [195.62.28.79]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.0.1
2 12 ms 12 ms 38 ms telehouse-gw4-lo2.idnet.net [212.69.63.99]
3 12 ms 13 ms 13 ms telehouse-gw3-g0-1-400.idnet.net [212.69.63.243]
4 12 ms 12 ms 12 ms lonap1.enta.net [193.203.5.134]
5 12 ms 13 ms 13 ms te5-3.telehouse-east2.core.enta.net [87.127.236.
37]
6 12 ms 12 ms 12 ms te4-4.telehouse-east.core.enta.net [87.127.236.9
7]
7 12 ms 13 ms 12 ms 78-33-51-146.static.enta.net [78.33.51.146]
8 12 ms 13 ms 13 ms euroconnex-1.br1.core.misp.co.uk [217.112.86.107
]
9 14 ms 13 ms 14 ms ge-1-377.captain.core.misp.co.uk [91.198.165.5]
10 13 ms 13 ms 13 ms kronos.servers.rbl-mer.misp.co.uk [195.62.28.79]
Trace complete.
C:\Users\zappaDPJ>ping vbulletin.com
Pinging vbulletin.com [67.201.17.239] with 32 bytes of data:
Reply from 67.201.17.239: bytes=32 time=161ms TTL=242
Reply from 67.201.17.239: bytes=32 time=162ms TTL=242
Reply from 67.201.17.239: bytes=32 time=162ms TTL=242
Reply from 67.201.17.239: bytes=32 time=161ms TTL=242
Ping statistics for 67.201.17.239:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 161ms, Maximum = 162ms, Average = 161ms
C:\Users\zappaDPJ>tracert vbulletin.com
Tracing route to vbulletin.com [67.201.17.239]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.0.1
2 12 ms 12 ms 13 ms telehouse-gw4-lo2.idnet.net [212.69.63.99]
3 12 ms 12 ms 12 ms telehouse-gw3-g0-1-400.idnet.net [212.69.63.243]
4 12 ms 13 ms 13 ms redbus-gw2-g0-1-331.idnet.net [212.69.63.5]
5 20 ms 17 ms 18 ms 75-126-245-83.packetexchange.net [83.245.126.75]
6 99 ms 107 ms 109 ms te1-3.cr01.iad01.us.mzima.net [69.174.120.97]
7 109 ms 108 ms 108 ms te1-3.cr01.atl01.us.mzima.net [69.174.120.53]
8 140 ms 127 ms 141 ms te0-1.cr01.dfw01.us.mzima.net [69.174.120.49]
9 152 ms 158 ms 160 ms te1-1.cr01.phx01.us.mzima.net [69.174.120.37]
10 168 ms 161 ms 162 ms te1-1.cr01.lax02.us.mzima.net [69.174.120.33]
11 169 ms 162 ms 161 ms xe1-0.cr01.lax01.mzima.net [64.235.224.181]
12 167 ms 161 ms 162 ms xe0-0.cr01.lax06.us.mzima.net [216.193.255.98]
13 162 ms 163 ms 161 ms 67.201.17.150
14 163 ms 162 ms 162 ms www.vbulletin.com [67.201.17.239]
Trace complete.
C:\Users\zappaDPJ>
It's far to late for me to really look at the data now but I can see quite a few points of note after a cursory glance. I did attempt to run a few other tests in the same sequence but they failed abysmally so I've hopefully edited out a lot of spurious data :blush:
After I posted on here last night I decided to test a couple of things with random downloads. I tried a normal http download which again showed my profile has dropped, but with torrents, no matter how well seeded (from legal torrents I might add!) I don't seem to get over 220 Kb/S. Webpages seem choppy at loading (even here) on occasion. There seems to be a pause as it gets to the last 20% loading a page.
If I get a chance later I'll try with IE too when I spot the problem happening again. The webpage loading, could just be an issue with a security problem. I'm not certain, but I think it may be related to Ad-Aware as the problems with web pages seem to have started around the same time I installed that. The trouble is, I've also updated NOD32 twice and Firefox has updated along with Anti-Spyware around the same time. It could easily be related to any of them, and if so I've no real way of testing that.
Ironically, after I posted this I checked my router and the profile has reset itself to 10459 again. When I posted this reply though, it took about 3 seconds to post. Again I've no way of knowing if that's the forum delay, security software or my connection.
I just reset the router, just out of curiosity and it's reset the profile slightly higher. Now pages load much faster, well instantly actually.
C:\Users\Niall>tracert www.idnetters.co.uk
Tracing route to www.idnetters.co.uk [212.69.36.28]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.0.1
2 17 ms 17 ms 16 ms telehouse-gw4-lo2.idnet.net [212.69.63.99]
3 17 ms 17 ms 17 ms telehouse-gw3-g0-1-400.idnet.net [212.69.63.243]
4 17 ms 16 ms 17 ms redbus-gw2-g0-1-331.idnet.net [212.69.63.5]
5 17 ms 17 ms 18 ms redbus-gw1-fa2-0-300.idnet.net [212.69.63.225]
6 17 ms 17 ms 17 ms hosting2.idnet.net [212.69.36.28]
Trace complete.
C:\Users\Niall>ping www.idnetters.co.uk
Pinging www.idnetters.co.uk [212.69.36.28] with 32 bytes of data:
Reply from 212.69.36.28: bytes=32 time=17ms TTL=59
Reply from 212.69.36.28: bytes=32 time=16ms TTL=59
Reply from 212.69.36.28: bytes=32 time=17ms TTL=59
Reply from 212.69.36.28: bytes=32 time=16ms TTL=59
Ping statistics for 212.69.36.28:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 16ms, Maximum = 17ms, Average = 16ms
C:\Users\Niall>
That seems to have cleared what ever my problem was. I'll test some random torrents in a minute. I need a cuppa and some brekkie :D
Zap why is the first hop to the router variable? The rest I see what you mean someone' s stood on the line somewhere.
Niall, I am finding the forum software 'slow' to post at the present moment.
I've FINALLY got the BT Speed test site to work for me.
QuoteDownload speedachieved during the test was - 9932 Kbps
For your connection, the acceptable range of speedsis 1000-99999 Kbps.
Additional Information:
Your DSL Connection Rate :10598 Kbps(DOWN-STREAM), 1083 Kbps(UP-STREAM)
IP Profile for your line is - 9000 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 16.94:23.29:59.78 (SBE:NBE:PBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
The results of this test will vary depending on the way your ISP has decided to use these traffic classes.
I've been trying that site for months and always got an error. It works now. It's not what my router is saying, and the BT site itself says that my line should get 14mb. Hey ho, it's working at the moment though ;D
Quote from: Steve on May 02, 2010, 07:49:06
Zap why is the first hop to the router variable? The rest I see what you mean someone' s stood on the line somewhere.
I have absolutely no idea at all, until you pointed it out I hadn't even noticed it. How very strange. Perhaps someone with more knowledge than me can shed some light on it :dunno:
Quote from: Niall on May 02, 2010, 07:54:15
I've FINALLY got the BT Speed test site to work for me.
Same here, it stopped working for me when they last changed it and it's only quite recently I've been able to get it to give me a result again.
Normally when you see a varying ping to the router, it indicates a problem on the home side of your network. Cable or router issues, possibly the network card. The only time I've ever experienced it is when a PCI network card died on me, other than that the only thing I can think of is a busy network when you access the router, although I don't know if that effects your ping to the router (I wouldn't have thought so though).
I suppose it could also be network card drivers, thinking about it.
would echo Naill's advice Zap.
RTA (Round Trip Average) between your router and PC should be under 1 millisecond
Check your cable for damage and maybe try a factory reset of the router (be aware your profile may fall a bit when you reconnect as BT's DLM seems to work in mysterious ways)
Sometimes I get the odd blip if it's busy doing something else although when you want to demonstrate it I can't ;D
RTA on the second hop seems to increase quite a bit if you run a tracert while downloading or streaming (then again my connection runs at 1.6Mbps so not got a lot of bandwidth to play with)
If I am copying a large file to another local machine sometimes I can demonstrate an increase in the RTA of the first hop but not always.
I reckon Gizmoi has invaded Zap's router. ;D
These are mine, over WiFi.
Ping has started...
PING www.idnet.net (212.69.36.10): 56 data bytes
64 bytes from 212.69.36.10: icmp_seq=0 ttl=59 time=31.427 ms
64 bytes from 212.69.36.10: icmp_seq=1 ttl=59 time=31.849 ms
64 bytes from 212.69.36.10: icmp_seq=2 ttl=59 time=30.502 ms
64 bytes from 212.69.36.10: icmp_seq=3 ttl=59 time=32.406 ms
64 bytes from 212.69.36.10: icmp_seq=4 ttl=59 time=31.881 ms
64 bytes from 212.69.36.10: icmp_seq=5 ttl=59 time=31.598 ms
64 bytes from 212.69.36.10: icmp_seq=6 ttl=59 time=31.781 ms
64 bytes from 212.69.36.10: icmp_seq=7 ttl=59 time=29.899 ms
64 bytes from 212.69.36.10: icmp_seq=8 ttl=59 time=31.346 ms
64 bytes from 212.69.36.10: icmp_seq=9 ttl=59 time=31.706 ms
--- www.idnet.net ping statistics ---
10 packets transmitted, 10 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 29.899/31.440/32.406/0.691 ms
Quote from: adamr8965 on May 01, 2010, 19:47:15
about 20 sec's a page now rik with every site, i have a 6.5 meg profile.
So whats the problem and how do we sort it?
I don't know, but the most likely explanation would be exchange congestion were it not for the speedtests. Do a tracert to the affected sites when there's a problem, then do a BT speed test, and let support have the results.
rite how do i do that??
Internet is working fine this morning, well it was after about 9pm downloads reamined fine. However on this morning all is ok apart from idnetters which is still running slow.
Tracert? Hit Start > Run > type CMD in the window and hit enter. That will bring you up a DOS-like window. In that, type tracert <url> and hit enter. The trace will start. When it's complete, right click on the title bar, select Edit > Select All, then hit enter to copy the text. Paste that into an email, or notepad if you want to build a group of them before sending.
doing it now rik, half on them are timing out doing it on ebay.
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Y>tracert www.ebay.co.uk
Tracing route to hp-intl-uk.ebay.com [66.135.200.146]
over a maximum of 30 hops:
1 2 ms 1 ms 1 ms 192.168.0.1
2 * 37 ms 36 ms telehouse-gw2-lo1.idnet.net [212.69.63.51]
3 37 ms * 36 ms telehouse-gw3-g0-1-400.idnet.net [212.69.63.243]
4 37 ms 37 ms 36 ms gi8-27.mpd01.lon02.atlas.cogentco.com [149.6.148
.205]
5 37 ms * 37 ms te1-2.ccr01.lon02.atlas.cogentco.com [130.117.50
.138]
6 37 ms 37 ms 38 ms te4-3.ccr01.lon01.atlas.cogentco.com [130.117.1.
217]
7 45 ms * 44 ms te0-3-0-0.ccr21.ams03.atlas.cogentco.com [130.11
7.48.142]
8 51 ms * * te0-1-0-1.ccr21.fra03.atlas.cogentco.com [130.11
7.1.161]
9 * * 56 ms dtag.fra03.atlas.cogentco.com [130.117.14.150]
10 197 ms 197 ms 197 ms 217.239.40.102
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
C:\Users\Y>
this what happened just now.
Load instantly, but the tracert times out for me too. It probably just indicates that routers after hop 10 don't respond to ICMP traffic (pings)
tracert www.ebay.co.uk
Tracing route to hp-intl-uk.ebay.com [66.135.200.146]
over a maximum of 30 hops:
1 1 ms <1 ms 1 ms 192.168.1.254
2 13 ms 14 ms 15 ms telehouse-gw2-lo1.idnet.net [212.69.63.51]
3 14 ms 13 ms 11 ms telehouse-gw3-g0-1-400.idnet.net [212.69.63.243]
4 14 ms 13 ms 15 ms gi8-27.mpd01.lon02.atlas.cogentco.com [149.6.148.205]
5 14 ms 15 ms 13 ms te1-2.ccr02.lon02.atlas.cogentco.com [130.117.50.117]
6 13 ms 14 ms 15 ms te4-2.ccr01.lon01.atlas.cogentco.com [130.117.1.201]
7 21 ms 21 ms 21 ms te0-2-0-0.ccr21.ams03.atlas.cogentco.com [154.54.28.157]
8 28 ms 27 ms 27 ms te0-0-0-1.ccr21.fra03.atlas.cogentco.com [130.117.0.146]
9 28 ms 27 ms 29 ms dtag.fra03.atlas.cogentco.com [130.117.14.106]
10 178 ms 177 ms 177 ms 217.239.40.102
11 * * * Request timed out.
12 * * * Request timed out.
likely to be the result of firewalls at ebay's end I reckon.
Indeed, but the page is served quickly for me, but not, apparently, for Adam. :dunno:
i have just found my problem, its my ps3. Had it on last nite everything was slow when the little one was watching a film, internet ran fine when switched it off.
Same this morning ok before on, slow when switched on. Just switched it off now, internet pages running full speed again.
What the hell is going on?
Just put the ps3 back on and everything has slowed down again.
It's using your bandwidth for some purpose, Adam. Was the film being played locally, or streamed?
was a blu-ray disc. and the internet to the ps3 is ethernet which is unplugged
Do you make use of Wi-FI at all?
So it's not connected to the net, but when you turn it on it slows your connection? In that case, I can only think that either the PS3 or its power supply is generating a lot of noise. If you have a battery powered AM radio, de-tune it so that you only have white noise, then run it over the PSU, the cable to the PS3 and the PS3 itself. If the noise increased on the radio, that's the source of your interference. (Though normally I'd expect that to cause re-syncs rather than slow throughput.)
Is there anything else connected to the network, does your router show any other active connections?
I've been out all day so I've just read the replies. As those trace routes appear to be showing an issue my side of the faceplate I'm try to fathom what I can do to isolate where the problems lies.
The set up I have is two PCs hard wired into the router and wireless access which my daughter uses. I currently have access to 3 Netgear routers, one of which was set up by IDNet to resolve an issue with simultaneous uploading and downloading. I know the problem occurs regardless of which router gets used so that would appear to eliminate that. I also know that the symptoms are apparent on more than one device because when it happens to me, it also happens to my daughter if she's on her laptop. In addition it will happen if I'm the only one on the network. I can't really say if it happens when my daughter is alone on the network. The second PC is rarely used.
I have 3 separate networks on my PC (all have been tried), 2 on the motherboard and an additional card which I put in to try and eliminate a problem when my switch to WBC failed. 99.9% of the time I use my Max connection. There are no devices plugged into the Max connection other than the filter. I've changed the filter a couple of times and swapped over the LAN leads between the two PCs (not replaced).
I'd say this problem first occurred a couple of months ago and it's very intermittent, at worst once every hour. Sometimes I'll not notice it all day. When it happens voice comms to a dedicated Ventrilo server stops for around a minute, sometimes a little longer. When the lag finishes I can hear what I said around a minute ago coming back at me through another person's open headset. During this period some websites become unreachable while others are fine. If I'm watching something like iPlayer it tells me I have insufficient bandwidth and will quite often restart the content I'm watching from the start. The speed tests I've conducted from websites that are reachable during the lag period give results that are in line with my best results. They also show low latency.
Any ideas because I'm stumped :(
Not using a hub anywhere are you Zap?
No, just the Netgear.
No rik wifi is secure noone but me knows the code, router sits below the ps3, and the plugs for it are right next to phone socket.
Noise margin stays the same around 8.9 to 10.5
Quote from: zappaDPJ on May 02, 2010, 17:51:38
No, just the Netgear.
Not sure myself to be honest.
I'm tempted to advise you to reset one of your routers to factory condition and put it in to see if it has any effect on the problem as it sounds like either a bottleneck is occurring somewhere or something odd is happening with the router firmware.
Just tried to reproduce the problem by running a tracert to idnetters.co.uk while streaming a channel on TV Catchup but couldn't
See the tracert below
Tracing route to www.idnetters.co.uk [212.69.36.28]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms 192.168.0.1
2 143 ms 135 ms 159 ms loop-l2tp.fb1.newnet.co.uk [212.87.69.130]
3 132 ms 253 ms 327 ms lns0.th.newnet.co.uk [212.87.69.193]
4 162 ms 37 ms 123 ms 7609-1.lan2.newnet.co.uk [212.87.79.65]
5 96 ms 110 ms 131 ms telehouse-gw.idnet.net [195.66.224.181]
6 103 ms 29 ms 26 ms redbus-gw2-g0-1-331.idnet.net [212.69.63.5]
7 97 ms 154 ms 113 ms redbus-gw1-fa2-0-300.idnet.net [212.69.63.225]
8 94 ms 115 ms 110 ms hosting2.idnet.net [212.69.36.28]
Trace complete.
I am using a Netgear DG834G v4 with the latest firmware v5.01.16
Just been to the parents. Their internet slows down too sporadically, but I know what Whom the problem is. ;)
Glad to see you are narrowing down the trouble, and it's rather easy to sort out. Well, compared to digging up the road that is.
Oh. Big idea here (well, googled a result). I just read that the PS3/Xbox360 Wireless controller can interfere with the router. It constantly "pings" to check if the controller is available, or a button is being pressed. This can interfere with a wifi signal and the router. [edit] Netgear DG834PN (your exact model! :D) seems to be effected. However the controllers are bluetooth, so it's strange that it is interfering. The router is spending all it's time being distracted by interference, and putting your website requests on hold. [/edit]
Try totally disabling the Wifi on the router via it's options, and see if the PS3 still interferes. If the PS3 still interferes it might be the electrics and plug sockets, if it's fixed, you at least know it's the PS3 controllers causing the problem.
[double edit]
Ok, I've replied to like 3 of you there, and not realised how many different problems people are having. So I do not know if it applies to everyone sorry. :dunno:
I have a PS3 running on its 2.4ghz and its not affecting the laptop, my Mac is running on 5Ghz and thats fine as well, no slowdowns at all at the moment. Using a DGND3300.
I have a significant update. I phoned a friend who is a qualified network engineer and we've spent most of the evening testing my connection... well to be honest he's spent most of the evening testing my connection while I struggle to keep up. He's identified the problem but is completely mystified as to the cause. The problem is my network is being intermittently throttled or degraded by as much as 90% but only when I connect to the Internet with a browser or application. He's going to ask around at work to see if anyone has any ideas and bring a different make of modem/router to try.
I have a spare! (although redundant in this thread as you seem to have a supply already)
Will test it this week, and if it works, could see if I can lend it out. :thumb:
That's a very kind offer, thanks :) Let me see what happens on Wednesday evening when he's due to come back with a couple of different routers.
Quote from: Technical Ben on May 02, 2010, 22:21:39
[double edit]
Ok, I've replied to like 3 of you there, and not realised how many different problems people are having. So I do not know if it applies to everyone sorry. :dunno:
Yeah, I thought we were having the same issue as the symptoms were identical but I'm now pretty sure that is not the case.
I've just tested my setup again, and it seems everything is perfect again. What ever the problem was seems to have been totally corrected. As I mentioned, I was only downloading on (legal!) torrent sites at a crawl, even when the torrent had over 6000 seeds I was only getting just over 200Kb/S. I've just tried again and it's back to the maximum my line supports, and I can browse the net just fine, where before some pages would take a while to completely load (4-5 seconds instead of instantly).
Long may it continue. I just wish we were allowed to know what BT were doing that caused this in the first place! {edit} Just to be clear, I'm blaming BT not IDnet :D
Quote from: zappaDPJ on May 02, 2010, 23:59:39
I have a significant update. I phoned a friend who is a qualified network engineer and we've spent most of the evening testing my connection... well to be honest he's spent most of the evening testing my connection while I struggle to keep up. He's identified the problem but is completely mystified as to the cause. The problem is my network is being intermittently throttled or degraded by as much as 90% but only when I connect to the Internet with a browser or application. He's going to ask around at work to see if anyone has any ideas and bring a different make of modem/router to try.
Have you tried booting into safe mode with networking support, Zap?
What encryption do you use Zap? is it WEP or WPA2. and how strong is it? I use WPA2 with 63 random printable ASCII characters. for full encryption, changing your code may be a good idea, shieldsup generates good random passwords. https://www.grc.com/passwords.htm
Quote from: Rik on May 03, 2010, 10:49:14
Have you tried booting into safe mode with networking support, Zap?
My friend did several times yesterday when he ran a battery of tests.
Quote from: Gary on May 03, 2010, 10:58:23
What encryption do you use Zap? is it WEP or WPA2. and how strong is it? I use WPA2 with 63 random printable ASCII characters. for full encryption, changing your code may be a good idea, shieldsup generates good random passwords. https://www.grc.com/passwords.htm
I'm using WPA-PSK with a 63 character randomly generated key Gary.
I'm pretty sure my friend thinks I have 3 faulty Netgear routers, he's asked me to carry out some further tests today. Although the problem isn't intermittent in that it can be replicated on demand, there are some inconsistencies that are really confusing things.
Actually before I forget I must give Steve a Karma for noticing the problem with the first hop. I missed that completely and it was that which pointed the way to identify the issue. Now we just need to identify the cause :karmic:
Thanks, Hope you get it sorted.
This is one of those annoying issues which is going to prove to be something very simple, Zap. :(
I think I'm half way to identifying the cause but I'm even more baffled now. All the PCs here run Vista with the exception of my main PC which runs both Vista and Windows 7. Any PC running a combination of Vista and most multimedia based applications will cause my network to throttle. It seems that if there's nothing on my network but Windows 7 I can run anything on that system without any network degradation. I'm going to put an old hard drive containing a Windows XP PRO installation into one of the PCs and see what that does.
Any use ? May not be relevant and its 3 years old
http://blogs.technet.com/markrussinovich/archive/2007/08/27/1833290.aspx
and this
http://www.vistarevisited.com/2008/05/24/how-to-improve-network-performance-in-windows-vista/
Thanks Steve, I've been searching the net while waiting on the results of XP PRO which also doesn't appear to have any significant impact on network throughput when running multimedia applications. I found this in reference to the Multimedia Class Scheduler Service...
QuoteThis service has been implicated in poor networking performance while multimedia is playing. In response to this, Microsoft has included a configurable option in Windows Vista Service Pack 1 and later where users can specify the network throttling index value for the Multimedia Class Scheduling Service so that network performance and audio/video playback quality can be balanced according to how users configure it.
http://en.wikipedia.org/wiki/Multimedia_Class_Scheduler_Service
I think we've identified the culprit. I can't believe I've wasted two days of my life on this. I wonder how many other people thought they had broadband issues when in fact were having their network's soft underparts squeezed by Microsoft's ineptitude :shake:
Thanks again for your help on this Steve, you've certainly been instrumental in identifying the cause. Have another :karmic:
Glad you're getting there, Zap, it could be useful for us all. :thumb:
Thanks,I think its time to rid yourself of Vista. I purchased the Windows 7 upgrade family pack for the households Vista machines,did a clean install and money well spent in my opinion.
Edit: I suppose the proof would come from configuring the multimedia class scheduler service and then see if the issue goes away.
That's certain one of my tasks for tomorrow Steve :)
I've been playing around a bit and I can confirm the Multimedia Class Scheduling Service in Vista is having a huge and it seems accumulative effect on my network. It's always the one common denominator. I'll see what my friend has to say tonight as he's going to take another look at it.
Good luck, Zap, I can see you moving to Unix yet. ;)
I'm probably more familiar with Unix than Windows so don't tempt me :laugh:
Last night I effectively disabled the Multimedia Class Scheduler Service by giving the NetworkThrottlingIndex a value of (&)FFFFFFFF on all the PCs running Vista. The results of doing this were pretty obvious. The friend who help me sort this out is surprised that the problem was having such an impact on the traffic coming though my broadband connection. He also didn't seem too impressed with the way any of my Netgear routers were set up and changed some settings in one which he's suggested I replicate in the others. Most of the settings he changed were in the QoS, a bit of a grey area for me.
I've spent all day on the net testing out the changes and it's actually quite a revelation. No more 30 second+ lag spikes on comms services, websites are quick to fully resolve and I was able to watch two films at the same time on Sky Player/iPlayer without getting bandwidth warnings.
Sorted :thumb:
Good news indeed
Why did MS do that, no wonder Vista became unpopular and how many ISP support depts have suffered earache as a result.
Quote from: zappaDPJ on May 06, 2010, 15:58:23
I'm probably more familiar with Unix than Windows so don't tempt me :laugh:
Last night I effectively disabled the Multimedia Class Scheduler Service by giving the NetworkThrottlingIndex a value of (&)FFFFFFFF on all the PCs running Vista. The results of doing this were pretty obvious. The friend who help me sort this out is surprised that the problem was having such an impact on the traffic coming though my broadband connection. He also didn't seem too impressed with the way any of my Netgear routers were set up and changed some settings in one which he's suggested I replicate in the others. Most of the settings he changed were in the QoS, a bit of a grey area for me.
I've spent all day on the net testing out the changes and it's actually quite a revelation. No more 30 second+ lag spikes on comms services, websites are quick to fully resolve and I was able to watch two films at the same time on Sky Player/iPlayer without getting bandwidth warnings.
Sorted :thumb:
I'd be interested to know what was changed, as I have a netgear router. Also, I've never had problems that you're describing and I'm using 64bit Vista.
My PCs are all running 32 bit but I doubt that's a factor. The main thing to change would be as detailed in this page that Steve linked: http://blogs.technet.com/markrussinovich/archive/2007/08/27/1833290.aspx