IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: Ray on Apr 28, 2010, 15:15:09

Title: Idnet website Customer login
Post by: Ray on Apr 28, 2010, 15:15:09
I'm having problems getting to the Customer login page of the Idnet website, when I click on the 'Customer login' button at the top of the page all that comes up is a blank page with a small gif image on it.  ???
Title: Re: Idnet website Customer login
Post by: quandam on Apr 28, 2010, 15:17:25
Know it doesen't help you much but all working OK for me :thumb:
Title: Re: Idnet website Customer login
Post by: Glenn on Apr 28, 2010, 15:20:07
IDNet have block your IP too, Ray  ;D
Title: Re: Idnet website Customer login
Post by: Rik on Apr 28, 2010, 15:23:00
Not your week is it Ray. :(
Title: Re: Idnet website Customer login
Post by: Ray on Apr 28, 2010, 15:23:09
It's bl**dy FF again I can get in ok using IE8.  :shake:
Title: Re: Idnet website Customer login
Post by: Ray on Apr 28, 2010, 15:25:27
This is what I'm getting when I use FF.  ???

[attachment deleted by admin]
Title: Re: Idnet website Customer login
Post by: Rik on Apr 28, 2010, 15:31:45
Try again, Ray, it may have been a brief glitch.
Title: Re: Idnet website Customer login
Post by: Ray on Apr 28, 2010, 15:45:12
Quote from: Rik on Apr 28, 2010, 15:31:45
Try again, Ray, it may have been a brief glitch.

Seems alright now, Rik, but had to refresh the page a couple of times as the 2 buttons had disappeared.  :)
Title: Re: Idnet website Customer login
Post by: Rik on Apr 28, 2010, 15:45:41
Time to clear your cache?
Title: Re: Idnet website Customer login
Post by: Ray on Apr 28, 2010, 15:58:41
wouldn't have thought so, Rik, I only cleared it on Sunday pm when I was having trouble with my own site, Idnet seems ok now I've just logged in with no problem. ;)
Title: Re: Idnet website Customer login
Post by: Rik on Apr 28, 2010, 16:05:51
 :dunno:
Title: Re: Idnet website Customer login
Post by: Simon on Apr 28, 2010, 22:34:31
Quote from: Ray on Apr 28, 2010, 15:25:27
This is what I'm getting when I use FF.  ???

You seem to have a lot going on in the Toolbars, Ray.  I wonder if sometimes things work against each other?  :dunno:
Title: Re: Idnet website Customer login
Post by: Gary on Apr 29, 2010, 08:22:18
It may be adblock plus, and google toolbar plus Norton and roboform all fighting for position ray, I have no issues here, just using adbock Plus, I would thin the toolbars out and see if you have ad ons that are doing something glitchy.
Title: Re: Idnet website Customer login
Post by: Gary on Apr 29, 2010, 08:36:46
This may be of interest to you, Ray http://www.webuser.co.uk/forums/showthread.php?t=85491 Seems the Norton toolbar can clash with the google toolbar.
Title: Re: Idnet website Customer login
Post by: Glenn on Apr 29, 2010, 08:37:16
Toolbars cause no end of problems with the PC's at work, I just remove them whenever I fix a PC.
Title: Re: Idnet website Customer login
Post by: Gary on Apr 29, 2010, 08:38:48
This may be of interest to you, Ray http://www.webuser.co.uk/forums/showthread.php?t=85491 Seems the Norton toolbar can clash with the google toolbar.
Quote from: Glenn on Apr 29, 2010, 08:37:16
Toolbars cause no end of problems with the PC's at work, I just remove them whenever I fix a PC.
I never use them Glenn, but the Norton one is part of the package I believe.
Title: Re: Idnet website Customer login
Post by: Ray on Apr 29, 2010, 09:02:58
Quote from: Gary on Apr 29, 2010, 08:36:46
This may be of interest to you, Ray http://www.webuser.co.uk/forums/showthread.php?t=85491 Seems the Norton toolbar can clash with the google toolbar.

Thanks, Gary, I hadn't seen that before, have now removed google toolbar.  :thumb:
Title: Re: Idnet website Customer login
Post by: Gary on Apr 29, 2010, 09:07:11
Quote from: Ray on Apr 29, 2010, 09:02:58
Thanks, Gary, I hadn't seen that before, have now removed google toolbar.  :thumb:
Hope it helps Ray  :thumb: