Hi
I'm thinking of upgrading to SuperMax shortly until around October. At that time, will I be able to downgrade back to Home Max?
Thanks ;D
Sorry I am not sure what are the charges involved but I believe an exchange visit is required.Otherwise I don't see an issue.
Yes, I believe there is a charge to downgrade, but off the top of my head, I don't know what it is.
From memory, it's about £12 to downgrade.
Sorry to dig up an old post... Does that apply to all packages or just SuperMax? I might need to downgrade over the winter or similar. :dunno:
I believe it is all packages, Ben.
Shouldn't it be free for none Supermax package downgrades as no BT involvement, it would seem complicated to ask for a MAC only to rejoin again on a lower package.
http://forums.thinkbroadband.com/idnet/3040380-charges.html#Post3040409 Not sure if that is still current though.
It's usually only the top package, which has a BT charge attached. It can be charged for any package though if a customer frequently changes.
Ok. I'll check on how things are first. Got to go over my bills and stuff.
Quote from: Glenn on Aug 17, 2010, 15:19:52
I believe it is all packages, Ben.
It is not all packages as I have downgraded from Max to Lite recently.
Colin