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Technical News & Discussion => IDNet Help => Topic started by: ddave on Mar 20, 2007, 14:03:37

Title: Guild Wars connection issues.
Post by: ddave on Mar 20, 2007, 14:03:37
Hi, Ever since the early hours of this morning when I was disconnected for a brief period of time I have been unable to connect to the Guild Wars login servers and was wondering if anyone who has Guild Wars could check if they have the same issue. It doesn't seem to be an issue on their end as they would have had mass complaints of various forums etc so I think it must be ISP related as nothing has changed on my end.
Title: Re: Guild Wars connection issues.
Post by: Rik on Mar 20, 2007, 14:14:07
It might be worth making sure you don't have a stale session, though if that were the case, I'd expect you to have a broader problem. If you don't get a response here, give support a ring.
Title: Re: Guild Wars connection issues.
Post by: ddave on Mar 20, 2007, 14:26:43
Just checked and it's not a stale session so must be something else.
Title: Re: Guild Wars connection issues.
Post by: Rik on Mar 20, 2007, 14:29:51
It's worth a call to support, then - they will be able to see what is going on. Have you pinged the server and done a tracert? Can you reach it, but are not able to login, or are you simply not getting to it.
Title: Re: Guild Wars connection issues.
Post by: ddave on Mar 20, 2007, 14:43:44
I have no idea what the Guild Wars login server IP's are, how would I go about finding that out?
Title: Re: Guild Wars connection issues.
Post by: Rik on Mar 20, 2007, 14:50:15
Ping the URL, it will give you the IP, eg:

Pinging www.idnet.net [212.69.36.10] with 32 bytes of data:

Reply from 212.69.36.10: bytes=32 time=22ms TTL=61
Reply from 212.69.36.10: bytes=32 time=22ms TTL=61
Reply from 212.69.36.10: bytes=32 time=22ms TTL=61
Reply from 212.69.36.10: bytes=32 time=22ms TTL=61

Ping statistics for 212.69.36.10:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 22ms, Maximum = 22ms, Average = 22ms

Title: Re: Guild Wars connection issues.
Post by: ddave on Mar 20, 2007, 15:00:56
The thing with guild wars is it doesn't say what it's connecting to it just says "connecting..." so there's no visible url to ping or ip to tracert. I was thinking more along the lines of a program that watches for an IP a program is trying to connect to but have been unable to find anything along these lines.
Title: Re: Guild Wars connection issues.
Post by: Rik on Mar 20, 2007, 15:06:13
You need something like Ethereal (http://www.ethereal.com/download.html). Might be easier to phone support though...
Title: Re: Guild Wars connection issues.
Post by: ddave on Mar 20, 2007, 15:47:23
216.107.241.16
216.107.241.18
216.107.240.199

These are 3 of the login servers but they all time out on hop 6 for me.
Title: Re: Guild Wars connection issues.
Post by: Rik on Mar 20, 2007, 15:54:50
Same here. Drop support an email including a tracert, they'll check out what's happening.

[attachment deleted by admin]
Title: Re: Guild Wars connection issues.
Post by: AvengerUK on Mar 20, 2007, 17:56:06
Please keep us/me updated - i was going to install/play guildwars this week sometime!

Time out here aswell btw
Title: Re: Guild Wars connection issues.
Post by: ddave on Mar 20, 2007, 20:47:41
Whatever the problem was it seems to have been sorted.
Title: Re: Guild Wars connection issues.
Post by: wrtpeeps on Mar 20, 2007, 21:02:50
My guild wars has never shown any problems.. :)
Title: Re: Guild Wars connection issues.
Post by: RobMc on Mar 20, 2007, 21:18:00
The easiest way to see what internet addresses you are actually connected to is by using TCPView (http://www.microsoft.com/technet/sysinternals/Networking/TcpView.mspx) from Sysinternals (assuming you're running windows that is).

Rob.

Title: Re: Guild Wars connection issues.
Post by: MoHux on Mar 20, 2007, 23:16:48
FWIW ..... I have just stopped playing Guild Wars after about 6 hours solid.
I had no problem connecting or playing.

My pings were varying from 25/45 to 150/250 constantly.  But in Guild Wars a high ping doesn't affect play, because although it takes place over multiple (virtual) countries, the area being streamed to you contains only the area you are currently playing in!  As you move from one area to another, the new area is streamed to you.  So although there are thousands of people playing the game your computer only has to see your area.
FPS were between 30 and 40.

I use a Radeon X800 PRO/GTO graphics card.

To anyone thinking of having a go, don't forget all you pay for is the game core.  There is NO monthly subscription!  Playing online is FREE!  The graphics are superb!

This firm, www.dvd.co.uk has cheap prices.

HTH  ;D
Title: Re: Guild Wars connection issues.
Post by: Rik on Mar 21, 2007, 09:32:09
Quote from: RobMc on Mar 20, 2007, 21:18:00
The easiest way to see what internet addresses you are actually connected to is by using TCPView (http://www.microsoft.com/technet/sysinternals/Networking/TcpView.mspx) from Sysinternals (assuming you're running windows that is).

Rob.



Useful utility, Rob. Would you care to add it to the sticky here (http://www.idnetters.co.uk/forums/index.php/topic,1563.msg29621.html#msg29621)?