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Technical News & Discussion => IDNet Help => Topic started by: GizmoTheMogwai on Mar 09, 2010, 18:49:05

Title: Xbox Live disconnecting randomly
Post by: GizmoTheMogwai on Mar 09, 2010, 18:49:05
Had IDNET's Home Pro service for about 5 months now, not really had any troubles up until now.

I will randomly disconnect from Xbox Live, but the internet will not go down, just the connection to Live.

I have opened the required ports, and enabled NAT.

I'm a bit lost at what to do now, i'm not able to play any of my online games.  :-\

Any help is much appreciated.  ;)

EDIT: If it helps, I have no such problems with the Playstation Network or any online PC games.
Title: Re: Xbox Live disconnecting randomly
Post by: Rik on Mar 09, 2010, 18:50:09
Sorry, I'm a total non-gamer, but stick around, someone will be along shortly.

What router are you using?
Title: Re: Xbox Live disconnecting randomly
Post by: GizmoTheMogwai on Mar 09, 2010, 18:51:03
Quote from: Rik on Mar 09, 2010, 18:50:09
Sorry, I'm a total non-gamer, but stick around, someone will be along shortly.

What router are you using?

It's a D-LINK DSL-2640R.
Title: Re: Xbox Live disconnecting randomly
Post by: Glenn on Mar 09, 2010, 18:52:15
Is the xbox wired or wireless?
Title: Re: Xbox Live disconnecting randomly
Post by: GizmoTheMogwai on Mar 09, 2010, 18:52:43
Quote from: Glenn on Mar 09, 2010, 18:52:15
Is the xbox wired or wireless?

It's connected by a ethernet cable to the router.
Title: Re: Xbox Live disconnecting randomly
Post by: PuncH on Mar 13, 2010, 10:11:27
try a new cable to start with.
Title: Re: Xbox Live disconnecting randomly
Post by: Gary on Mar 13, 2010, 12:03:31
On the PS3 it helps when using ethernet to put in the DNS servers manually, try that on the xbox to see if it helps maybe.
Title: Re: Xbox Live disconnecting randomly
Post by: netgem21 on Mar 14, 2010, 10:55:58
This has been happening to me too recently in addition to the Xbox being unable to connect to LIVE on startup - sometimes requires 5/10 mins before it can sign in.  ???
Title: Re: Xbox Live disconnecting randomly
Post by: Happy Surfer on Mar 14, 2010, 14:31:54
yeah it strange with me too, normally its suggested to just let the xbox automatically find an ip address but been having ip address conflict issues.

when i cant connect to live i normally just reboot the router which solves the problem.

dunno if its something on microsoft's end that they have changed  ???
Title: Re: Xbox Live disconnecting randomly
Post by: PuncH on Mar 14, 2010, 19:36:24
well, my xbox connects to live first time, every time and it never disconnects from live unexpectedly. so no, nothing has changed at microsofts end.

tried another network cable yet as i suggested?
Title: Re: Xbox Live disconnecting randomly
Post by: Niall on Mar 14, 2010, 20:11:40
I see a similar problem with Windows live messenger sometimes. No idea why, but occasionally I can't connect to it until I reboot my router. My Xbox360 has long since been a brick, but it happened with that on one or two occasions, which also forced a router reboot.
Title: Re: Xbox Live disconnecting randomly
Post by: GizmoTheMogwai on Mar 16, 2010, 23:20:35
Just a update to the situation, I changed my XBOX 360 network settings to use a direct IP connection .8 instead of .2


It seems to have fixed all the problems I had.
Title: Re: Xbox Live disconnecting randomly
Post by: Glenn on Mar 17, 2010, 06:35:00
 :thumb: