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Technical News & Discussion => IDNet Help => Topic started by: spr00t on Feb 25, 2010, 14:25:12

Title: Disabling SMS delivery to landline
Post by: spr00t on Feb 25, 2010, 14:25:12
Last night, late  :mad:, the phone rang and it was an automated voice reading an sms that one of my friends  :thwack: had sent to the landline number instead of my mobile. There was a long message about restricting delivery times or disabling the feature altogether, and a website was mentioned.
Unfortunately, as it was late (did I mention it was late  :wall:) I can't remember any of it.

Does anyone know how to get this 'feature' switched off?
Or at least the home phone number of whoever thought it up in the first place  :whistle: :evil:
Title: Re: Disabling SMS delivery to landline
Post by: Steve on Feb 25, 2010, 14:40:16
BT text (http://bt.custhelp.com/cgi-bin/bt.cfg/php/enduser/cci/bt_catpage.php?p_sid=&cat_lvl1=345&cat_lvl2=350&cat_lvl3=993&p_cv=3.993&p_cats=345,350,993) One of the options in the list is enable/disable
Title: Re: Disabling SMS delivery to landline
Post by: spr00t on Feb 25, 2010, 14:58:30
Hmmm, I'm not with BT - my line's with idnet, why are BT delivering SMS to me?

There's also a note saying you have to send am sms from your landline to enable the service, which I've never done since I don't have an sms capable phone. That's also going to make it difficult to stop the service, which is done, apparently, by sending an sms  :wall:

I'm pretty sure that BT wasn't mentioned in the ramblings last night, I'd have remembered if it was - I know who they are.
Title: Re: Disabling SMS delivery to landline
Post by: Rik on Feb 25, 2010, 15:20:38
Drop support an email or give them a ring.
Title: Re: Disabling SMS delivery to landline
Post by: Ray on Feb 25, 2010, 15:51:14
Have you got Call Minder or Answer 1571 services see here (http://bt.custhelp.com/cgi-bin/bt.cfg/php/enduser/cci/bt_adp.php?p_sid=X5UZorVj&cat_lvl1=345&cat_lvl2=350&cat_lvl3=993&p_cv=3.993&p_cats=345,350,993&p_faqid=8511) on the BT site.

Instructions on the same site here (http://bt.custhelp.com/cgi-bin/bt.cfg/php/enduser/cci/bt_adp.php?p_sid=X5UZorVj&cat_lvl1=345&cat_lvl2=350&cat_lvl3=993&p_cv=3.993&p_cats=345,350,993&p_faqid=9050) to enable and disable it.
Title: Re: Disabling SMS delivery to landline
Post by: Rik on Feb 25, 2010, 16:14:54
Like Sp00t, I wonder how you disable the service if your phone isn't SMS capable.
Title: Re: Disabling SMS delivery to landline
Post by: Steve on Feb 25, 2010, 16:30:45
Turn off call minder or 1571 service,buy an SMS enabled phone or tell the person who left the message not to do it again
Title: Re: Disabling SMS delivery to landline
Post by: Rik on Feb 25, 2010, 16:33:29
Or borrow a phone, I suppose.
Title: Re: Disabling SMS delivery to landline
Post by: Simon on Feb 25, 2010, 19:09:31
When you get a landline SMS, I believe it tells you how to disable the service.
Title: Re: Disabling SMS delivery to landline
Post by: Rik on Feb 25, 2010, 19:14:36
Unfortunately, though, that seems to require an SMS capable phone. To send SMS costs 8p, btw.
Title: Re: Disabling SMS delivery to landline
Post by: Simon on Feb 25, 2010, 19:19:43
No, when you receive the message on the landline phone, you then get the option to disable the service.
Title: Re: Disabling SMS delivery to landline
Post by: Rik on Feb 26, 2010, 10:19:15
You mean as voice? I didn't when I tested.
Title: Re: Disabling SMS delivery to landline
Post by: Simon on Feb 26, 2010, 10:26:00
I used to get them, buy disabled them on my line, and that's how I thought I did it, but perhaps there's a special code you have to dial, or something?
Title: Re: Disabling SMS delivery to landline
Post by: Rik on Feb 26, 2010, 10:30:35
There is a code to dial, but you can only do so if you have an SMS enabled phone, which seems crazy.
Title: Re: Disabling SMS delivery to landline
Post by: sparky on Feb 26, 2010, 11:19:06
Does this work? Or does it not if your account is with idnet?

How do I enable/disable the Voice Text feature with BT Text?
If you don't want to receive Voice Texts type *1# and send to 00000. If you want to be able to receive Voice Texts type #1# and send to 00000.

http://bt.custhelp.com/cgi-bin/bt.cfg/php/enduser/cci/bt_adp.php?p_sid=iqxoKvVj&cat_lvl1=345&cat_lvl2=350&cat_lvl3=993&p_cv=3.993&p_cats=345,350,993&p_faqid=9050 (http://bt.custhelp.com/cgi-bin/bt.cfg/php/enduser/cci/bt_adp.php?p_sid=iqxoKvVj&cat_lvl1=345&cat_lvl2=350&cat_lvl3=993&p_cv=3.993&p_cats=345,350,993&p_faqid=9050)
Title: Re: Disabling SMS delivery to landline
Post by: Rik on Feb 26, 2010, 11:30:02
It worked for me.
Title: Re: Disabling SMS delivery to landline
Post by: sparky on Feb 26, 2010, 11:44:58
Or maybe this from a phone that doesn't have a send button...............

"Called 0800 5875252 and got options for standard curfew (11 pm to 8 am), no curfew, watershed 9pm to 8 am, midnt to 6 am, and turn it off completely (press 5)."
Title: Re: Disabling SMS delivery to landline
Post by: Rik on Feb 26, 2010, 11:45:59
That's exceedingly useful, Sparky. :karma: Is your line with BT or IDNet?
Title: Re: Disabling SMS delivery to landline
Post by: sparky on Feb 26, 2010, 11:53:42
Still with BT so I don't know if that also works with idnet.

Just had my intermittent line problems all fixed, so will probably switch to idnet for my voice once the dust settles.
Title: Re: Disabling SMS delivery to landline
Post by: Rik on Feb 26, 2010, 11:55:33
I'll try it from my IDNet line and see what happens...
Title: Re: Disabling SMS delivery to landline
Post by: Rik on Feb 26, 2010, 11:57:29
It works! :thumb:
Title: Re: Disabling SMS delivery to landline
Post by: Simon on Feb 26, 2010, 13:03:49
That must have been what I did, Sparky, and are the options I was refering to. Thanks for confirming my sanity.  :)