IDNet Technical Support and Customer Service hours:
Monday - Thursday - 08:00 - 18:30
Friday - 08:00 - 18:00
Telephone: 01462 476555
Outside these hours, you will be directed to an emergency number when you call.
You can email IDNet using support@idnet.net.
Please note that members of the forum will try to help and advise on any problems that you may have, but we cannot deal with major, equipment-related, matters, eg a line fault. We will, however, do our best to help establish the nature of any problem you experience.