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Technical News & Discussion => IDNet Help => Topic started by: Finallyhere on Jan 25, 2010, 18:50:20

Title: Next.co.uk items - cant view them
Post by: Finallyhere on Jan 25, 2010, 18:50:20
Hi all

This is a bit of an odd one - ive been with IDnet for about 4 years - and this issue has suddenly started

I have an account with Next.co.uk - but now I cant view any of their products - the website just hangs

I can view the accounts page - the item subjects - but as soon as I click on  a t-shirt/suit etc it just hangs

I CAN see the items on my PC at work - but my 2 pc's at home and 3 different browsers wont load the page

e.g.     http://www.next.co.uk/shopping/branded/fashionforhim/12/5?extra=sch&n=branded&pid=702-993&exclude=00WB00|00W00&returnurl=/shop/atttype-tshirt-atttype-top-gattgender-men-cat-tops-0%3fnxti%3d0%26nxtv%3d000%26isort%3dbst&bct=%26quot;Shop%20By%20Product%26quot;%26nbsp;%26gt;%26nbsp;T%20Shirt%26nbsp;%26gt;%26nbsp;Top%26nbsp;%26gt;%26nbsp;Men%26nbsp;%26gt;%26nbsp;Tops

The item above loads at work but not at home???  is this an idnet issue or a router issue or some other reason


Im confused

Thanks
Ian
Title: Re: Next.co.uk items - cant view them
Post by: Rik on Jan 25, 2010, 18:52:14
Hi Ian and welcome to the forum. :welc: :karma:

It could be a routing issue, it could be a firewall issue. Let me check and get back to you in a couple of minutes.
Title: Re: Next.co.uk items - cant view them
Post by: Glenn on Jan 25, 2010, 18:52:40
 :welc: :karma:

With that link I get a Firetrap® Blue Racing Logo T-Shirt, is that correct?

This is via OpenDNS
Title: Re: Next.co.uk items - cant view them
Post by: J!ll on Jan 25, 2010, 18:55:00
Me too.

:karma2:
Title: Re: Next.co.uk items - cant view them
Post by: Rik on Jan 25, 2010, 18:55:24
Mmm. Working fine here, this is what I see. What browsers have you tried, what OS are you using at work and at home, what security software are you using?

[attachment deleted by admin]
Title: Re: Next.co.uk items - cant view them
Post by: Steve on Jan 25, 2010, 18:55:33
 :welc: :karma:

That's what I get Glenn no DNS issues as far as I can tell
Title: Re: Next.co.uk items - cant view them
Post by: Finallyhere on Jan 25, 2010, 18:58:45


Bizzare - the page just hangs - yet the previous page works fine  - it seems to happen for all items - i can view the overview page but not the item - not just this item but ALL items - and only on Next

Ive tried   Internet explorer   Firefox and Chrome on my laptop and my desktop

Im using windows 7 with AVG version 9 and ad-aware free

Maybe ill turn both of these off and see what happens
Title: Re: Next.co.uk items - cant view them
Post by: Glenn on Jan 25, 2010, 19:00:50
Try this;

Open the command prompt and type the following:

C:\>ipconfig /flushdns

After it has run try the page again.
Title: Re: Next.co.uk items - cant view them
Post by: Finallyhere on Jan 25, 2010, 19:07:53
Thanks Glenn - tried that - still the same

http://www.next.co.uk/shopping/men/search/18/31?extra=sch&n=men&pid=710-433&exclude=00L00|00LX0300&returnurl=/shop/gattgender-men-cat-watches-0%3fnxti%3d0%26nxtv%3d000%26isort%3dbst&bct=%26quot;Shop%20By%20Product%26quot;%26nbsp;%26gt;%26nbsp;Men%26nbsp;%26gt;%26nbsp;Watches

Above is another example - this page just hangs - yet the path to it works fine

This seems the only shop ive had an issue with

Thanks
Ian
Title: Re: Next.co.uk items - cant view them
Post by: Glenn on Jan 25, 2010, 19:09:41
That opens fine too  ???
Title: Re: Next.co.uk items - cant view them
Post by: Rik on Jan 25, 2010, 19:11:21
Didn't we have an issue with someone else having next problems a while ago, Glenn. I'd search, but my haggis is calling...
Title: Re: Next.co.uk items - cant view them
Post by: Finallyhere on Jan 25, 2010, 19:12:50
I have 2 PC's

a laptop connected wirelessly to the Netgear router and a desktop connected via powerline

the fact this issue is with both pc's suggests a router issue? unless an application is blocking them

I guess its not the end of the world - just odd stuff like this bugs me lol

Ian
Title: Re: Next.co.uk items - cant view them
Post by: Glenn on Jan 25, 2010, 19:13:46
Quote from: Rik on Jan 25, 2010, 19:11:21
Didn't we have an issue with someone else having next problems a while ago, Glenn. I'd search, but my haggis is calling...

Not that I recall, I'' take a look though.
Title: Re: Next.co.uk items - cant view them
Post by: Rik on Jan 25, 2010, 19:14:29
Thanks, Glenn. I may be wrong, just some vague stirring at the back of my head.
Title: Re: Next.co.uk items - cant view them
Post by: Glenn on Jan 25, 2010, 19:18:16
Just this, as far as I can see http://www.idnetters.co.uk/forums/index.php?topic=7529.0
Title: Re: Next.co.uk items - cant view them
Post by: Rik on Jan 25, 2010, 19:25:53
That  must be what had stuck in my mind. Thanks, Glenn.  :thumb:
Title: Re: Next.co.uk items - cant view them
Post by: Finallyhere on Jan 25, 2010, 19:34:12

Strangely when i Use my iphone - connected wirelessly

The pages hang for  2/3 mins - but they eventually load and are viewable

The exact same pages just hang and never load on either pc

my head hurts

Ian

Title: Re: Next.co.uk items - cant view them
Post by: Simon on Jan 25, 2010, 19:45:54
Sorry, I can't help, Ian, but  :welc:  :karma:

Just a lame suggestion, but have you tried clearing your cache and any Next cookies you can find?  :dunno: