I'm on gw6. Anyone else? Just had about 10!
I'm on gw5 and I have a total loss of service since I came home yesterday and booted the router, it won't even sync with the exchange just constant flashing I managed to grab some stats when it did connect for about 2 seconds downstream data rate was 384ish kbps!!!
I post this through my O2 dongle. There may be foul play involved with my router though a call to support is pending whilst I investigate.
Not me, Seb. It would be worth checking with support. Shame I didn't read this while I was just talking to them. ;D
One small question, could I use an old BT Voyager 205 to see if it is a router problem? I'm not sure if it will sync at all with a dsl max connection?
Not sure, tbh, but what have you got to lose?
I've had it a few times recently, and I'm wondering whether it's IDNet or something else.
Could be a BT issue, could be IDNet, Seb...
IDNet are seeing intermittent loss of sync, Seb.
Loss of sync. Hmm. Thanks, Rik, will investigate. :)
Local interference, Seb?
Quote from: Rapier Racer on Jan 18, 2010, 15:58:56
I post this through my O2 dongle. There may be foul play involved with my router though a call to support is pending whilst I investigate.
Whereabouts are you, RR? BT have had faults at Birmingham and Kingston today.
I'm on the Tranent exchange, where you say? Town 8 miles east of Edinburgh. The reason I ask about the Voyager is that it currently resides at my dads house, which involves a bit of a drive.
According to the data I can find it supports 8Mb down, 1Mb up.
sorry guys remind me what PPP drops are. just had about 5 mins of not been able to get any site, all lights on router ok flashing as if trying a bit then nothing. couldnt get into router either but when it came back up nothing showing in logs
PPP loss is when you loose connection to idnet your ISP but are still sync/connected to your local BT exchange
Quote from: Rik on Jan 18, 2010, 16:43:52
Local interference, Seb?
If it's loss of sync, the only thing I can think (which I didn't think was affecting it) is the alarm, which I believe is wired into the A+B terminals on the NTE5! Must get that sorted and see if it sorts things.
Sounds like a plan, Seb.
*Something* happened at approximately 0117 UTC today, seemed to be out for a couple minutes (gw5). Any way I can figure out if this is my network setup or BT's?
Ask support what they saw would be the quickest way.
Hmmm. They say there was no reported BT work and no outages reported at this time... slightly worrying.
Router was the problem here, now I just have to wait for the profile to fix out again, stuck at a painful 350k lol
Thanks for the information Rik. :thumb:
NP. :) Glad it's that easy to sort - if it involves BT, well... ;)
Tell me about it, took them 45 minutes to answer the phone a few years back and that was for voice faults >:(
Obviously Supremes fans. ;)
Alarm wiring now sorted, so I'll see how we go. The alarm engineer was adamant that the alarm "didn't need to be filtered" and could be connected to the A and B terminals on the back of the NTE5. I forced him to change it. :)
I don't feel he's right, Seb.
Surely if it behaves like a phone it needs a filter
http://forums.thinkbroadband.com/dslrouter/3643419-broadband-interference-from-house-alarm.html
Exactly, Steve.
Quote from: Rik on Jan 21, 2010, 16:03:07
I don't feel he's right, Seb.
He's not right at all. That's why I forced him to do it. ;D
;D