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Technical News & Discussion => IDNet Help => Topic started by: coreservers on Jan 05, 2010, 20:17:35

Title: Weather affecting connection
Post by: coreservers on Jan 05, 2010, 20:17:35
Looks like the snow is affecting my connection around here. router has re-synced twice in last 15 minutes and dropped from 9mb to 6,7mb.

Title: Re: Weather affecting connection
Post by: PuncH on Jan 05, 2010, 20:42:49
Quote from: coreservers on Jan 05, 2010, 20:17:35
Looks like the snow is affecting my connection around here. router has re-synced twice in last 15 minutes and dropped from 9mb to 6,7mb.



Could well do...where is "around here" btw?
Title: Re: Weather affecting connection
Post by: joll200x on Jan 05, 2010, 21:54:35
it's probably not Bury St Edmunds - but my connection has been resyncing a lot too. Don't think thats related to the Peterborough problems but it also seems to coincide with the snow / rain / wind changing direction...
Title: Re: Weather affecting connection
Post by: Rapier Racer on Jan 06, 2010, 19:35:50
I noticed my routers started doing this too, first noticed yesterday, I'm on Tranent exchange in Scotland, doubt anyone else here is  :D
Title: Re: Weather affecting connection
Post by: Rapier Racer on Jan 07, 2010, 16:33:06
How wonderful, today's re-sync has reduced my connection from the 8128 I usually have down to 1152. I hope that one day the person(s) responsible for the entire BT profiling system are taken out and dealt with severely  >:( >:(
Title: Re: Weather affecting connection
Post by: Rik on Jan 07, 2010, 16:34:22
Don't we all...
Title: Re: Weather affecting connection
Post by: net91 on Jan 08, 2010, 15:17:37
Things a little slower than usual here, although maybe that's because a lot of people are at home rather than the weather itself.

(http://www.speedtest.net/result/675924063.png) (http://www.speedtest.net)
Title: Re: Weather affecting connection
Post by: Steve on Jan 08, 2010, 15:25:35
Have you had a look here recently http://usertools.plus.net/exchanges/ I know its a bit out of date but its been correct for mine lately i.e its showing it to be congested and it is.
Title: Re: Weather affecting connection
Post by: net91 on Jan 08, 2010, 15:31:50
Yeah I did have a look; all showing up as normal for me atm.
Title: Re: Weather affecting connection
Post by: Steve on Jan 08, 2010, 15:47:13
Except the previous 4 reports for your exchange were red ,I wonder how long it will stay green ;)
Title: Re: Weather affecting connection
Post by: net91 on Jan 08, 2010, 16:51:40
Yeah, and all the local schools are closed so there's probably far more people online Atm. 
Title: Re: Weather affecting connection
Post by: net91 on Jan 09, 2010, 09:20:29
I've also noticed my IP profile has dropped from 6000Kbps to 5500Kbps and my DSL connection rate has dropped from 7360Kbps to 6208 Kbps. I've got a connection up time of 1 day 16 hours, so not sure if this drop could have been caused by an unstable connection?
Title: Re: Weather affecting connection
Post by: Rik on Jan 09, 2010, 09:28:27
Two possibilities, several re-syncs or a high error count, Dan.
Title: Re: Weather affecting connection
Post by: net91 on Jan 09, 2010, 10:49:46
Possibly unrelated but I noticed that my router's multiplexing method is set to LLC-BASED, when the information I received from IDNet states it should be VC. It's working with this setting, so is it worth changing?
Title: Re: Weather affecting connection
Post by: Glenn on Jan 09, 2010, 10:56:57
Mine is set to Routed VC-Mux, give it a try and see what happens.
Title: Re: Weather affecting connection
Post by: net91 on Jan 09, 2010, 11:07:11
Both worked, didn't seem to make any difference to speed.
Title: Re: Weather affecting connection
Post by: Rik on Jan 09, 2010, 11:18:02
Routers are funny like that.
Title: Re: Weather affecting connection
Post by: Rapier Racer on Jan 10, 2010, 16:05:53
Things seem to have returned to normal here after all this weather. Well I say normal.... BT Speed tester botched?

http://i18.photobucket.com/albums/b114/Assegai/fasterthanyou.jpg

I'd like to discuss these results with my ISP yes they are simply outstanding, an ISP that can really push copper to it's limits  ;D ;D
Title: Re: Weather affecting connection
Post by: Rik on Jan 10, 2010, 16:12:22
Don't you just love BT. ;D
Title: Re: Weather affecting connection
Post by: PuncH on Jan 10, 2010, 16:23:05
Quote from: Rapier Racer on Jan 10, 2010, 16:05:53
Things seem to have returned to normal here after all this weather. Well I say normal.... BT Speed tester botched?

http://i18.photobucket.com/albums/b114/Assegai/fasterthanyou.jpg

I'd like to discuss these results with my ISP yes they are simply outstanding, an ISP that can really push copper to it's limits  ;D ;D

Dude that's impressive! ;-)
Title: Re: Weather affecting connection
Post by: net91 on Jan 10, 2010, 17:38:23
I think BT Speed Test is certainly botched. (see attached file)

Although I've noticed my profile has dropped further to 5000 kbps.  :(

Quote from: Rik on Jan 09, 2010, 09:28:27
Two possibilities, several re-syncs or a high error count, Dan.

Does the Netgear DG834G record these anywhere; couldn't see them in the logs.

[attachment deleted by admin]
Title: Re: Weather affecting connection
Post by: Rik on Jan 10, 2010, 17:39:50
It doesn't record syncs, check stats for error counts, Dan.
Title: Re: Weather affecting connection
Post by: net91 on Jan 10, 2010, 17:48:34
Sorry if I'm being a bit thick here, but I am I looking at the right thing (see attached screenshot)?

If so, which part indicates the error count?

[attachment deleted by admin]
Title: Re: Weather affecting connection
Post by: Rik on Jan 10, 2010, 17:52:24
No, they're not there. It's ages since I used a Netgear, what menu options do you have in the left column?

Depending on the model, this might work:

Enter this in the browser address bar:

http://192.168.0.1/setup.cgi?todo=debug

which should result in a screen which just says 'Debug enable'.
(That's assuming that you haven't changed the router's IP address from the default).

Then exit from the web interface and open a command-line window. Type:

telnet 192.168.0.1

You should get a BusyBox welcome message to confirm that your telnet connection is established.

Now type:

cat /proc/avalanche/avsar_modem_stats

Title: Re: Weather affecting connection
Post by: net91 on Jan 10, 2010, 18:19:45
I've got:

Setup Wizard,
Add WPS Client,

Basic Settings,
ADSL Settings,
Wireless Settings,

Logs,
Block Sites,
Firewall Rules,
Services,
Schedule,
E-mail,

Router Status,
Attached Devices,
Backup Settings,
Set Password,
Diagnostics,
Router Upgrade,

WAN Setup,
Dynamic DNs,
LAN IP Setup,
Wireless Settings,
QoS Setup,
Remote Management,
Static Routes,
UPnP,

VPN Wizard,
VPN Policies,
VPN Status.

It's a DG834G v5, I got the message "'telnet' is not recognized as an internal or external comman, operable program or batch file" when I typed "telnet 192.168.0.1".
Title: Re: Weather affecting connection
Post by: Rik on Jan 10, 2010, 18:23:08
You might check diagnostics, but I suspect it's not there. I don't have any information on the v5, sorry. Hopefully, someone will be along shortly.

If no-one can help ask support in the morning, they will be able to see any drops and errors.
Title: Re: Weather affecting connection
Post by: Steve on Jan 10, 2010, 18:23:47
I found it awhile ago but where did I put it
Title: Re: Weather affecting connection
Post by: net91 on Jan 10, 2010, 18:24:41
Quote from: Rik on Jan 10, 2010, 18:23:08
You might check diagnostics, but I suspect it's not there. I don't have any information on the v5, sorry. Hopefully, someone will be along shortly.

If no-one can help ask support in the morning, they will be able to see any drops and errors.

Thanks for trying.  :)

EDIT: No it's not in diagnostics.
Title: Re: Weather affecting connection
Post by: net91 on Jan 10, 2010, 18:29:46
Quote from: Steve on Jan 10, 2010, 18:23:47
I found it awhile ago but where did I put it

I've done a search on this forum, and couldn't find it.  :-\
Title: Re: Weather affecting connection
Post by: PuncH on Jan 10, 2010, 18:40:50
net91 I'd recommend downloading and running routerstats. that should give you more in depth stats. for example these are the stats for my downstream connection...

Noise Margin:     30.4  dB
Connection Rate:  5213  Kbps
Line Attenuation: 15.5  dB
Power:            0.0   dBm
Max Rate:         23004 Kbps

SF:               12804551
SF Errors:        0
Reed Solomon:     1459718912
RS Corrected:     894
RS Un-Corrected:  0
HEC:              0
Errored Seconds:  3
Severe ES:        2

Interleave Depth: 96
Bitswaps:         2

Very few errors as you can see, so I'm hoping that when support reset my noisemargin it will remain stable at 17500kbps as it always did.
Title: Re: Weather affecting connection
Post by: PuncH on Jan 10, 2010, 18:43:18
Link to routerstats...

Click me! Click me! (http://www.vwlowen.co.uk/internet/files.htm)
Title: Re: Weather affecting connection
Post by: Steve on Jan 10, 2010, 18:51:58
This could be it for v5??

In the browser, enter the address: http://192.168.0.1/setup.cgi?todo=debug

Then, (assuming Windows XP) :

Start -> Run. Type cmd <OK>

In the Command Window that opens, type telnet 192.168.0.1 <enter>

At the # prompt, type adsl info <enter>

Or try "ifconfig stats" If no use try-- Routerstats as Punch says.
Title: Re: Weather affecting connection
Post by: net91 on Jan 10, 2010, 19:08:24
No, that didn't work either. I've downloaded routerstats.

This is the information I've got;

Noise Margin:     9.5  dB
Connection Rate:  6016  Kbps
Line Attenuation: 35.5  dB

Corrected Errors:
 HEC   : 80
 FEC   : 18537
 CRC   : 0

Uncorrected Errors:
 LOS   : 0
 SES   : 0
 ES    : 0

Is this within normal parameters?
Title: Re: Weather affecting connection
Post by: Steve on Jan 10, 2010, 19:46:37
Sorry that neither worked.  :'( I would have thought those errors were low (obviously its time dependent) the FEC show interleave is working if nothing else.
Title: Re: Weather affecting connection
Post by: adamr8965 on Jan 10, 2010, 20:33:27
All i can say is im glad my cable is underground all the way from the exchange to my house  :laugh: so it never drops !!!!!!
Title: Re: Weather affecting connection
Post by: Glenn on Jan 10, 2010, 20:36:43
Mine is too, last month the section from my house to the manhole cabinet had to be replaced. They dug straight through the grass out the front of my house, it took 2 days to replace it.
Title: Re: Weather affecting connection
Post by: adamr8965 on Jan 10, 2010, 21:12:30
Bt helpful as ever.  But i suppose they have to have something to do allday!!!! How about flipping finishing the wbc upgrade on the exchange????