IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: MO on Dec 26, 2009, 17:47:57

Title: IDNet's Test Router/Modem Help Please
Post by: MO on Dec 26, 2009, 17:47:57
Hi,

I've received a Netgear DG834 test modem/router from IDNet to try to get to the bottom of my internet connection problem. IDNet believe my modem was at fault and sent me this one to try out. When I type 192.168.0.1 into the address bar, I'm asked for the username and password. I've tried the default admin/password but this is not correct, any ideas what it could be? I've tried the obvious ones but no luck.

TIA.
Title: Re: IDNet's Test Router/Modem Help Please
Post by: Rik on Dec 26, 2009, 17:48:38
It's usually your IDNet username and password, MO. :)
Title: Re: IDNet's Test Router/Modem Help Please
Post by: MO on Dec 26, 2009, 18:07:27
Thanks Rik. No go I'm afraid, I've tried the obvious IDNet ones but still no luck. Just to re-iterate the screen I'm confronted with asking for the username/password, thanks.

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Title: Re: IDNet's Test Router/Modem Help Please
Post by: Rik on Dec 26, 2009, 18:09:40
They must have changed their default settings then, sorry. :(
Title: Re: IDNet's Test Router/Modem Help Please
Post by: MO on Dec 26, 2009, 18:19:48
Thanks Rik, I'll give IDNet a call on Monday.
Title: Re: IDNet's Test Router/Modem Help Please
Post by: Rik on Dec 26, 2009, 18:20:36
They are closed till January 4, MO. Why do you want to get into the router?
Title: Re: IDNet's Test Router/Modem Help Please
Post by: MO on Dec 26, 2009, 18:25:53
The test modem IDNet sent me has no wireless security setup. IDNet have since been kind enough to let me keep the modem hence me trying to set up security so that the chavs down the road don't use my connection!  ;)
Title: Re: IDNet's Test Router/Modem Help Please
Post by: Rik on Dec 26, 2009, 18:29:25
Drop support an email on Tuesday, but it won't be treated as urgent during the holiday period, so don't expect an immediate reply. OTOH, the bandwidth isn't costing you anything. ;)
Title: Re: IDNet's Test Router/Modem Help Please
Post by: MO on Dec 27, 2009, 11:20:34
I had a brainwave last night and reset the router. Hey Presto, it reverted back to the default factory settings........:thumb:
Title: Re: IDNet's Test Router/Modem Help Please
Post by: Rik on Dec 27, 2009, 11:26:09
 :thumb:
Title: Re: IDNet's Test Router/Modem Help Please
Post by: Ray on Dec 27, 2009, 12:00:04
 :thumb: