IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: David on Dec 24, 2009, 09:47:04

Title: Dropping out a couple of times
Post by: David on Dec 24, 2009, 09:47:04
Lost connection a couple of times I have no idea what it is but and I hope I get this right this will help pinpoint the issue,if indeed there is one


Port    Status    TxPkts    RxPkts    Collisions    Tx B/s    Rx B/s    Up Time
WAN    PPPoA    3347    4913    0    282    1385    00:34:33
LAN    10M/100M    4961    7868    0    1432    893    00:35:31
WLAN    11M/54M/270M    0    0    0    0    0    00:35:06

ADSL Link    Downstream    Upstream
Connection Speed    5910 kbps    1093 kbps
Line Attenuation    45.0 db    22.6 db
Noise Margin    9.2 db    6.1 db

Not sure this is it will take another look..new router  :whistle:
Title: Re: Dropping out a couple of times
Post by: Rik on Dec 24, 2009, 09:48:34
Your noise margin has been increased, David, whether that was before or after migration I'm not sure. It might be worth running routerstats for a while, and see if you van pinpoint what is happening when you re-sync.
Title: Re: Dropping out a couple of times
Post by: David on Dec 24, 2009, 09:48:55
Its not the log you want is it Rik ?
Title: Re: Dropping out a couple of times
Post by: David on Dec 24, 2009, 09:50:22
Quote from: Rik on Dec 24, 2009, 09:48:34
Your noise margin has been increased, David, whether that was before or after migration I'm not sure. It might be worth running routerstats for a while, and see if you van pinpoint what is happening when you re-sync.

Nothing everything is OK no loss of speed... :dunno: everything back to normal,if this answers the question,I am not that up on routers
Title: Re: Dropping out a couple of times
Post by: Rik on Dec 24, 2009, 09:50:57
Quote from: David on Dec 24, 2009, 09:48:55
Its not the log you want is it Rik ?

From Routerstats, yes.
Title: Re: Dropping out a couple of times
Post by: Simon on Dec 24, 2009, 22:07:13
Quote from: Rik on Dec 24, 2009, 09:48:34
Your noise margin has been increased, David, whether that was before or after migration I'm not sure. It might be worth running routerstats for a while, and see if you van pinpoint what is happening when you re-sync.

If you haven't got a van, I'm sure a Ford Fiesta will do.  :)x  :mxmas:
Title: Re: Dropping out a couple of times
Post by: Rik on Dec 25, 2009, 09:13:39
:nana: :lol:
Title: Re: Dropping out a couple of times
Post by: David on Dec 25, 2009, 12:12:31
Was off line again this morning  had to reboot,



Port    Status    TxPkts    RxPkts    Collisions    Tx B/s    Rx B/s    Up Time
WAN    PPPoA    2528    3989    0    720    4033    00:14:30
LAN    10M/100M    4966    5544    0    4153    1495    00:15:28
WLAN    11M/54M/270M    0    0    0    0    0    00:15:03

ADSL Link    Downstream    Upstream
Connection Speed    5810 kbps    888 kbps
Line Attenuation    45.0 db    22.6 db
Noise Margin    9.3 db    11.7 db

It not the day for worrying just posting to see if there is anything obvious as I dont know what I am looking at in relation to noise.

I didnt set up the router stat log yesterday...I dont know how... :blush:
Title: Re: Dropping out a couple of times
Post by: David on Dec 25, 2009, 12:16:58
Everything seems fine  :dunno:


(http://www.speedtest.net/result/662565372.png) (http://www.speedtest.net)
Title: Re: Dropping out a couple of times
Post by: Rik on Dec 25, 2009, 13:04:11
Run Routerstats for 24 hours, David, and see if that can pinpoint what is happening.
Title: Re: Dropping out a couple of times
Post by: David on Dec 25, 2009, 13:53:22
I dont know how to run them for 24 hours ,have been reading the pages of the router to find out how...googled it no luck....
Title: Re: Dropping out a couple of times
Post by: Rik on Dec 25, 2009, 13:56:48
Just leave the machine running, with Routerstats active, turn off the monitor when you're not using the machine.

If you haven't already got a copy, grab one at:

http://www.vwlowen.co.uk/internet/files.htm

http://www.vwlowen.co.uk/moreinternet/files.htm
Title: Re: Dropping out a couple of times
Post by: David on Dec 25, 2009, 14:37:31
 :thumb: :thnks: Rik just setting it up,I thought it was something included in router  :blush:
Title: Re: Dropping out a couple of times
Post by: David on Dec 25, 2009, 14:48:46
My model is not listed can I just select the Netgear product ?
Title: Re: Dropping out a couple of times
Post by: Rik on Dec 25, 2009, 14:50:04
It should work.
Title: Re: Dropping out a couple of times
Post by: David on Dec 25, 2009, 15:03:31
Off you go and thanks you  :thumb:
Title: Re: Dropping out a couple of times
Post by: Rik on Dec 26, 2009, 10:45:34
NP. :)
Title: Re: Dropping out a couple of times
Post by: David on Dec 26, 2009, 11:39:09
I have run the ststa for 24 hours,trying to work out now how to post the graph ?



Out of interest did the machine need do be left on the whole time ?
Title: Re: Dropping out a couple of times
Post by: Rik on Dec 26, 2009, 11:43:15
It did, David. Don't post the graphs, as you'll be at it for ages. Just post the log.
Title: Re: Dropping out a couple of times
Post by: David on Dec 26, 2009, 12:02:28
Thanks Rik,I did leav it on all night...
Title: Re: Dropping out a couple of times
Post by: Rik on Dec 26, 2009, 12:06:01
Yes, basically just turn the monitor off and let it do its thing.
Title: Re: Dropping out a couple of times
Post by: David on Dec 26, 2009, 12:08:28
Thats what I did,as I have never done this (the graph is still running) the 64,000 dollard question is how to access the log ? is it on the router page or the stats page (logic would asy the stats page) I see log on the right hand side of some tabs then the option to borws ..what am I looking for ?
Title: Re: Dropping out a couple of times
Post by: David on Dec 26, 2009, 12:11:42
Sat 26 Dec 2009  12:08:22,    Noise Margin= 9.3, Sync Speed= 5810
Sat 26 Dec 2009  12:08:27,    Noise Margin= 9.3, Sync Speed= 5810
Sat 26 Dec 2009  12:08:32,    Noise Margin= 9.3, Sync Speed= 5810
Sat 26 Dec 2009  12:08:37,    Noise Margin= 9.3, Sync Speed= 5810
Sat 26 Dec 2009  12:08:42,    Noise Margin= 9.3, Sync Speed= 5810
Sat 26 Dec 2009  12:08:47,    Noise Margin= 9.3, Sync Speed= 5810



Is this the thing I am looking for but with yesterdays date start time ?
Title: Re: Dropping out a couple of times
Post by: Rik on Dec 26, 2009, 12:13:06
It is. You'll find the log as a .txt file in the folder to which you installed RS, David.
Title: Re: Dropping out a couple of times
Post by: David on Dec 26, 2009, 12:41:19
I will have a look around Rik the only thing I have is todays and the list is endless.will post when I stumble over the stats..from yesterday
Title: Re: Dropping out a couple of times
Post by: David on Dec 26, 2009, 12:43:00
Fri 25 Dec 2009  14:53:24 Undefined situation
Fri 25 Dec 2009  14:53:24 Undefined situation
Fri 25 Dec 2009  14:53:24 Undefined situation
Fri 25 Dec 2009  14:53:24 Undefined situation
Fri 25 Dec 2009  14:53:24 Plot started.
Fri 25 Dec 2009  14:53:27 Plot stopped.
Fri 25 Dec 2009  14:53:48 Plot stopped.
Fri 25 Dec 2009  14:54:15 Plot started.
Fri 25 Dec 2009  17:00:44 Socket Error # 10065
No route to host.
Fri 25 Dec 2009  17:00:44 Socket Error # 10065
No route to host.
Fri 25 Dec 2009  17:00:48 Socket Error # 10065


I know these are not the stats but do they give any indication that I may have not set iy up correctly ?
No route to host.
Fri 25 Dec 2009  17:00:48 Socket Error # 10065
No route to host.
Fri 25 Dec 2009  17:00:52 Socket Error # 10065
No route to host.
Fri 25 Dec 2009  17:00:52 Socket Error # 10065
No route to host.
Fri 25 Dec 2009  20:59:52 Connect timed out.
Fri 25 Dec 2009  20:59:52 Connect timed out.
Sat 26 Dec 2009  05:00:12 Connect timed out.
Sat 26 Dec 2009  05:00:12 Connect timed out.
Sat 26 Dec 2009  10:27:51 Socket Error # 10065
No route to host.
Sat 26 Dec 2009  10:27:51 Socket Error # 10065
No route to host.
Title: Re: Dropping out a couple of times
Post by: Rik on Dec 26, 2009, 12:44:32
It usually has a name like RouterStats <date>.txt. Upload the file as an attachment, don't cut and paste, it will make for a very long post. ;)
Title: Re: Dropping out a couple of times
Post by: Rik on Dec 26, 2009, 12:45:25
Quote from: David on Dec 26, 2009, 12:43:00
Fri 25 Dec 2009  14:53:24 Undefined situation
Fri 25 Dec 2009  14:53:24 Undefined situation
Fri 25 Dec 2009  14:53:24 Undefined situation
Fri 25 Dec 2009  14:53:24 Undefined situation
Fri 25 Dec 2009  14:53:24 Plot started.
Fri 25 Dec 2009  14:53:27 Plot stopped.
Fri 25 Dec 2009  14:53:48 Plot stopped.
Fri 25 Dec 2009  14:54:15 Plot started.
Fri 25 Dec 2009  17:00:44 Socket Error # 10065
No route to host.
Fri 25 Dec 2009  17:00:44 Socket Error # 10065
No route to host.
Fri 25 Dec 2009  17:00:48 Socket Error # 10065


I know these are not the stats but do they give any indication that I may have not set iy up correctly ?
No route to host.
Fri 25 Dec 2009  17:00:48 Socket Error # 10065
No route to host.
Fri 25 Dec 2009  17:00:52 Socket Error # 10065
No route to host.
Fri 25 Dec 2009  17:00:52 Socket Error # 10065
No route to host.
Fri 25 Dec 2009  20:59:52 Connect timed out.
Fri 25 Dec 2009  20:59:52 Connect timed out.
Sat 26 Dec 2009  05:00:12 Connect timed out.
Sat 26 Dec 2009  05:00:12 Connect timed out.
Sat 26 Dec 2009  10:27:51 Socket Error # 10065
No route to host.
Sat 26 Dec 2009  10:27:51 Socket Error # 10065
No route to host.

That's puzzling, is the router up at the time?
Title: Re: Dropping out a couple of times
Post by: David on Dec 26, 2009, 13:13:47
Yes it has been running since yesterday I did notice the graph lines hit zero a couple of times lat night I was just up and taking the odd glimpse in beteen building lego toys...looked on the face of it that the line had dropped but I didnt investigate further..just left the RS running untouched
Title: Re: Dropping out a couple of times
Post by: David on Dec 26, 2009, 13:14:58
Quote from: Rik on Dec 26, 2009, 12:44:32
It usually has a name like RouterStats <date>.txt. Upload the file as an attachment, don't cut and paste, it will make for a very long post. ;)


Yes I gathered that, thats why I cropped the few I did  ;D

Just got he "connection was reset page again,had this a few times ?


I cannot seem to find the file I will watch the dated tutorial again see what I am or have done wrong ,I had the graphline running on both spped and connection last night so it has to be somewhere
Title: Re: Dropping out a couple of times
Post by: Gary on Dec 26, 2009, 13:25:17
David, have you got the latest firmware for the DGN2000? Also it can drop connections as it gets very very hot, and comes with no vertical stand sadly, Netgear forums mentioned this issue. There are Netgear V4's for sale if you search Google, I found about 3 places selling them. One is below. I would use that over the one you have personally.

https://adsl24.co.uk/store/adsl-modems-routers/adsl-wireless-routers/netgear-dg834gv4-wireless-g-adsl2-4-port-router-plus-wg111-adapter/prod_1.html

Here is some chat about the DGN, worth a read David http://forums.thinkbroadband.com/dslrouter/3668330-netgear-dgn2000-failing.html
Title: Re: Dropping out a couple of times
Post by: David on Dec 26, 2009, 13:31:47
Hi Gary this one has the vertical stand and it has been updated with the lastest firmware.If it is left on it's feet it does get hot but on the stand it is fine ,no warmer than the others I have had.


(http://www.speedtest.net/result/663343947.png) (http://www.speedtest.net)

Seems OK at the monet as you can see although there sems to be an intermittent issue going on  :dunno:
Title: Re: Dropping out a couple of times
Post by: Gary on Dec 26, 2009, 13:34:39
Quote from: David on Dec 26, 2009, 13:31:47
Hi Gary this one has the vertical stand and it has been updated with the lastest firmware.If it is left on it's feet it does get hot but on the stand it is fine ,no warmer than the others I have had.


(http://www.speedtest.net/result/663343947.png) (http://www.speedtest.net)

Seems OK at the monet as you can see although there sems to be an intermittent issue going on  :dunno:
Is it the twin aerial DGN2000 you got in the end?
Title: Re: Dropping out a couple of times
Post by: David on Dec 26, 2009, 13:38:01
Yes thats the one Gary
Title: Re: Dropping out a couple of times
Post by: Gary on Dec 26, 2009, 13:49:17
Quote from: David on Dec 26, 2009, 13:38:01
Yes thats the one Gary
They must have decided to include those clips now, the first ones never had them and overheated badly,  do all the lights stay on ok?
Title: Re: Dropping out a couple of times
Post by: David on Dec 26, 2009, 16:19:55
Yes all the lights are solida the internet light will flicker sometimes though
Title: Re: Dropping out a couple of times
Post by: Rik on Dec 26, 2009, 16:22:10
That's just keep alive traffic, David.
Title: Re: Dropping out a couple of times
Post by: David on Dec 26, 2009, 20:17:01
I don't really understand it so will leave it.

It possible that the N has something to do with it..but I have no idea and alls well at the moment
Title: Re: Dropping out a couple of times
Post by: Gary on Dec 26, 2009, 20:23:18
Quote from: David on Dec 26, 2009, 20:17:01
I don't really understand it so will leave it.

It possible that the N has something to do with it..but I have no idea and alls well at the moment
N wont David, glad its all working right now  :thumb:
Title: Re: Dropping out a couple of times
Post by: David on Dec 26, 2009, 20:28:49
 :thnks: