IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: Archeros on Dec 11, 2009, 20:37:56

Title: Router playing up?
Post by: Archeros on Dec 11, 2009, 20:37:56
Hey guys, just wondering if anyone can help me to understand whats wrong with my connection/router (if anything) atm, cuz im getting to the 'yell at the screen and hope that helps' point which, strangely, isnt helping much at all :)

Since wednesday for no aparent reason my router will appear to just stop and restart itself and tell me all this (sorry for the spam):
Fri 2009-12-11 19:12:16 ADSL link down 
Fri 2009-12-11 19:12:17 ADSL G.994 training 
Fri 2009-12-11 19:12:22 ADSL G.992 started 
Fri 2009-12-11 19:12:24 ADSL G.992 channel analysis 
Fri 2009-12-11 19:12:28 ADSL link up, fast, us=832, ds=8128 
Fri 2009-12-11 19:27:46 ADSL link down 
Fri 2009-12-11 19:27:48 ADSL G.994 training 
Fri 2009-12-11 19:27:52 ADSL G.992 started 
Fri 2009-12-11 19:27:55 ADSL G.992 channel analysis 
Fri 2009-12-11 19:27:59 ADSL G.992 message exchange 
Fri 2009-12-11 19:27:59 ADSL link up, fast, us=832, ds=7904 
Fri 2009-12-11 19:28:17 WAN connection restarted, please check your internet settings 
Fri 2009-12-11 19:28:23 WAN CHAP authentication success 
Fri 2009-12-11 19:32:00 ADSL link down 
Fri 2009-12-11 19:32:01 ADSL G.994 training 
Fri 2009-12-11 19:32:06 ADSL G.992 started 
Fri 2009-12-11 19:32:08 ADSL G.992 channel analysis 
Fri 2009-12-11 19:32:12 ADSL link up, fast, us=832, ds=8128 
Fri 2009-12-11 20:14:46 ADSL link down 
Fri 2009-12-11 20:14:47 ADSL G.994 training 
Fri 2009-12-11 20:14:49 WAN connection disconnected, please check the cable 
Fri 2009-12-11 20:14:52 ADSL G.992 started 
Fri 2009-12-11 20:14:54 ADSL G.992 channel analysis 
Fri 2009-12-11 20:14:59 ADSL link up, fast, us=800, ds=7840 
Fri 2009-12-11 20:15:09 WAN connection restarted, please check your internet settings 
Fri 2009-12-11 20:15:12 WAN CHAP authentication success 


Theres nothing happening at those times, its not when other ppl log on to the network, the connection when its up is completely perfect and theres nothing new running now than b4 wednesday so im at a loss :(

Any insight anyone has would b very much appreciated. just say if u need any  particular info

Cheers
Title: Re: Router playing up?
Post by: Glenn on Dec 11, 2009, 20:42:45
Archeros, I can't offer any help, other than to call support and leave a message, someone should get back to you. They will be able maybe able to see the cause of the problem.

One thing to try, if you have one, is another router.
Title: Re: Router playing up?
Post by: D-Dan on Dec 11, 2009, 22:03:19
The nature of the messages would appear to support a failing router (or maybe just software). Do you have another router that you can try, or maybe upgrade to the latest firmware?

Steve
Title: Re: Router playing up?
Post by: Rik on Dec 12, 2009, 10:44:52
I'd certainly suggest a router swap out as a first step. Also, dial 17070 on the phone, assuming you have one attached to the line, and select option 2, quiet line test. Can you hear anything more than a background hiss or hum.