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Technical News & Discussion => IDNet Help => Topic started by: minimoog on Dec 01, 2009, 14:24:39

Title: Webmail always this slow?
Post by: minimoog on Dec 01, 2009, 14:24:39
I've been using clara.net's webmail service for years but they want me to pay for the service now (the cheek!  ;D)  so I thought I'd move over to one of my idnet addresses. I've started forwarding important stuff on and notifying various websites of the change but very few emails seem to be getting through.

I've been waiting over an hour for an ebay confirmation email and the handful of forwarded mails that have arrived are over getting on for half an hour old.

I'm using a XXXXX@idnet.com address. Is there a particular problem at the moment or is the webmail service always this rubbish?
Title: Re: Webmail always this slow?
Post by: Glenn on Dec 01, 2009, 15:30:28
It will be the grey list server that IDNet use, if it's a new mail source to your account, it asks the server to resend the email to confirm that it's not a spam mail, or that's my understanding.
Title: Re: Webmail always this slow?
Post by: Rik on Dec 01, 2009, 16:35:28
Glenn's put it perfectly. Once the greylist server knows the mail is genuine, it will be with you in seconds. Of course, this process does require the sending server to comply with the re-send request.
Title: Re: Webmail always this slow?
Post by: minimoog on Dec 01, 2009, 17:03:27
I'm still waiting for mails hours after they were supposedly sent*. I'm having to move all my forum registrations to the new address, and things like ebay and web hosting accounts. So far I've only had a handful of re-registration emails through, and some forums are reporting that mails have bounced so my accounts have been de-activated.

Basically it's a total pain in the neck.

I've got spam filtering switched off.

I've spoken to support and they say there is some kind of mail backlog on their server and stuff isn't clearing through like it should.

I think I'll give up for today as I'm effectively locking myself out of numerous accounts  :-\

*example - test email sent from my work email at 14.02 has just arrived at 17.05

Title: Re: Webmail always this slow?
Post by: Rik on Dec 01, 2009, 17:20:26
Someone sent a large mailing, swamping the smtp server. Initial delays were up to two hours, it should be down to a few minutes by now.
Title: Re: Webmail always this slow?
Post by: Colin Burns on Dec 01, 2009, 17:52:00
just gotta love delays....

think ill stick to using my own mail server  :thumb:
Title: Re: Webmail always this slow?
Post by: Rik on Dec 01, 2009, 17:53:08
That's what the sender of this mailing should have been doing. :(
Title: Re: Webmail always this slow?
Post by: Colin Burns on Dec 01, 2009, 17:54:30
yup  :whistle:
Title: Re: Webmail always this slow?
Post by: Inkblot on Dec 01, 2009, 18:13:40
Quote from: Colin Burns on Dec 01, 2009, 17:52:00
just gotta love delays....

think ill stick to using my own mail server  :thumb:

That's what I have done for years now. If it's broken? Down to me to fix it! As well as having my own server I have a couple of domain names registered that come with unlimited POP3 accounts so I can have whatever email addresses I want on those domains - handy when putting your email address onto a website that you don't trust as you can just make up a new email address knowing that any spam that arrives must have come from this one source!
Title: Re: Webmail always this slow?
Post by: Colin Burns on Dec 01, 2009, 19:54:11
the only problem when you start to do that the mail queue will start to get humongus and the delivery faliure emails start to get really annoying