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Technical News & Discussion => Windows News & Discussion => Topic started by: Noreen on Nov 30, 2009, 17:28:34

Title: Microsoft patch causes Black Screen of Death
Post by: Noreen on Nov 30, 2009, 17:28:34
QuotePC users have complained after Microsoft's latest round of security patches caused some PCs to seize up and display a black screen, rending the computer useless.

The problem affects Microsoft products including Windows 7, Vista and XP operating systems, said Mel Morris, the CEO and CTO for the UK security company Prevx.......................
http://www.pcadvisor.co.uk/news/index.cfm?newsid=3207742

Title: Re: Microsoft patch causes Black Screen of Death
Post by: Rik on Nov 30, 2009, 17:32:29
I wonder if that's the bug which forced me to recover via Acronis?
Title: Re: Microsoft patch causes Black Screen of Death
Post by: Sebby on Nov 30, 2009, 17:35:10
It certainly could be, Rik.
Title: Re: Microsoft patch causes Black Screen of Death
Post by: Noreen on Nov 30, 2009, 17:36:12
It seems to have only affected some PCs.
Title: Re: Microsoft patch causes Black Screen of Death
Post by: Rik on Nov 30, 2009, 17:38:02
No-one else here was affected and only 1 of my machines was.
Title: Re: Microsoft patch causes Black Screen of Death
Post by: Simon on Nov 30, 2009, 19:18:16
Mine did fail to boot up one morning, but a restart sorted it without any further problems.
Title: Re: Microsoft patch causes Black Screen of Death
Post by: Rik on Nov 30, 2009, 19:18:45
And how about the computer? ;D :out:
Title: Re: Microsoft patch causes Black Screen of Death
Post by: Simon on Nov 30, 2009, 19:25:47
:sigh:  ;D
Title: Re: Microsoft patch causes Black Screen of Death
Post by: Noreen on Dec 01, 2009, 10:20:34
Rik, did you reinstall all the MS patches after you got the computer restarted?
Title: Re: Microsoft patch causes Black Screen of Death
Post by: Rik on Dec 01, 2009, 10:24:02
I did, and they were fine.  :dunno:
Title: Re: Microsoft patch causes Black Screen of Death
Post by: DarkStar on Dec 01, 2009, 11:34:00
Here is a link to the blog post on the Prevx site about this:

http://www.prevx.com/blog/140/Black-Screen-woes-could-affect-millions-on-Windows--Vista-and-XP.html

I have MS automatic updates set to tell me when updates are available but not to download or install them. That way I can do a backup just before installing the updates just in case. Have only once needed it but really did need it as the machine was really trashed.
Title: Re: Microsoft patch causes Black Screen of Death
Post by: Rik on Dec 01, 2009, 12:07:08
Thanks for that, Ian.  :thumb: Unfortunately, I can't read it atm as I have a black screen.  ;D
Title: Re: Microsoft patch causes Black Screen of Death
Post by: DarkStar on Dec 01, 2009, 12:11:16
Quote from: Rik on Dec 01, 2009, 12:07:08
Thanks for that, Ian.  :thumb: Unfortunately, I can't read it atm as I have a black screen.  ;D
Things like this start to make a Mac look attractive  :whistle:
Title: Re: Microsoft patch causes Black Screen of Death
Post by: Rik on Dec 01, 2009, 12:17:51
:lol:

Quick, get the evangelist catching net someone.  ;D
Title: Re: Microsoft patch causes Black Screen of Death
Post by: Sebby on Dec 01, 2009, 12:18:26
:)x
Title: Re: Microsoft patch causes Black Screen of Death
Post by: Glenn on Dec 01, 2009, 15:39:54
The BBC are catching up http://news.bbc.co.uk/1/hi/technology/8388253.stm
Title: Re: Microsoft patch causes Black Screen of Death
Post by: Rik on Dec 01, 2009, 16:33:50
Nice to see them on top of the news, isn't it. :)
Title: Re: Microsoft patch causes Black Screen of Death
Post by: Noreen on Dec 02, 2009, 10:00:55
Apparently it's nothing to do with the patches after all.

Quote...........Having narrowed down a specific trigger for this condition we've done quite a bit of testing and re-testing on the recent Windows patches including KB976098 and KB915597 as referred to in our previous blog. Since more specifically narrowing down the cause we have been able to exonerate these patches from being a contributory factor..........

We apologize to Microsoft for any inconvenience our blog may have caused..............
http://www.prevx.com/blog/141/Windows-Black-Screen-Root-Cause.html
Title: Re: Microsoft patch causes Black Screen of Death
Post by: Rik on Dec 02, 2009, 10:04:56
So I wonder what did it to me, as the machine is clean? :dunno:
Title: Re: Microsoft patch causes Black Screen of Death
Post by: Noreen on Dec 02, 2009, 10:19:58
The replies to the blog are interesting, Rik.
Title: Re: Microsoft patch causes Black Screen of Death
Post by: Noreen on Dec 02, 2009, 10:55:04
More here. http://www.pcadvisor.co.uk/news/index.cfm?newsid=3207921
Title: Re: Microsoft patch causes Black Screen of Death
Post by: Rik on Dec 02, 2009, 11:11:36
It's odd, isn't it. Something definitely happened to me, and it was after applying updates. OTOH, restoring with Acronis and then re-applying, all was fine.  :dunno:
Title: Re: Microsoft patch causes Black Screen of Death
Post by: Gary on Dec 02, 2009, 12:47:59
Quote from: Rik on Dec 02, 2009, 11:11:36
It's odd, isn't it. Something definitely happened to me, and it was after applying updates. OTOH, restoring with Acronis and then re-applying, all was fine.  :dunno:
I have been watching this thread with interest, Prevx jumped the gun blaming MS maybe, which is bad, but how on eath did there fix help issues then  :dunno: all very strange. Looks like no one wants to take responsibility, and not every machine is infected, as Microsoft seems to be alluding that infections cause the issue. Stepping out of the line of fire is something Microsoft and all the big Corporations, like Apple and Nokia etc are always very keen to do. I doubt we will ever know the true reason.
Title: Re: Microsoft patch causes Black Screen of Death
Post by: Rik on Dec 02, 2009, 12:59:24
I agree, Gary, I sense Prevx got leant on.
Title: Re: Microsoft patch causes Black Screen of Death
Post by: Gary on Dec 02, 2009, 13:57:46
Quote from: Rik on Dec 02, 2009, 12:59:24
I agree, Gary, I sense Prevx got leant on.
I think you may be right, Rik.
Title: Re: Microsoft patch causes Black Screen of Death
Post by: bobleslie on Dec 02, 2009, 18:48:53
Here's what really happened (http://enews.penton.com/enews/windowsitpro/infodaily_/2009_december_2_120209/display).
Title: Re: Microsoft patch causes Black Screen of Death
Post by: Rik on Dec 02, 2009, 18:58:59
I wonder...
Title: Re: Microsoft patch causes Black Screen of Death
Post by: bobleslie on Dec 02, 2009, 19:03:39
Just Prevx blowing smoke. Good publicity scam, though. Pity for them it backfired.
Title: Re: Microsoft patch causes Black Screen of Death
Post by: Rik on Dec 02, 2009, 19:05:08
No such thing as bad publicity, of course... ;)
Title: Re: Microsoft patch causes Black Screen of Death
Post by: bobleslie on Dec 02, 2009, 19:14:03
True. But it would have been so much better for them if they didn't look stupid.
Title: Re: Microsoft patch causes Black Screen of Death
Post by: Rik on Dec 03, 2009, 08:28:10
Gordon Brown gets by like that. ;D
Title: Re: Microsoft patch causes Black Screen of Death
Post by: Glenn on Dec 03, 2009, 08:51:55
And does it so well
Title: Re: Microsoft patch causes Black Screen of Death
Post by: Rik on Dec 03, 2009, 08:56:37
Now that's a matter of opinion. ;D