IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: Bill on Nov 03, 2009, 11:56:51

Title: Email
Post by: Bill on Nov 03, 2009, 11:56:51
Any problems?

http://forums.thinkbroadband.com/idnet/t/3733234-pop-3-mailos-delaysagain.html
Title: Re: Email
Post by: Rik on Nov 03, 2009, 12:00:50
Thanks, Bill, apparently something odd happened earlier, it's been sorted and a quick test shows no delays for me.
Title: Re: Email
Post by: Ray on Nov 03, 2009, 12:01:54
No problems here at the moment either.
Title: Re: Email
Post by: pup on Nov 03, 2009, 12:16:53
probably the speedtest log i emailed James earlier :o
Title: Re: Email
Post by: Rik on Nov 03, 2009, 12:23:42
 ;D
Title: Re: Email
Post by: Bill on Nov 03, 2009, 13:16:11
Whatever it was, it's doing it again...

http://forums.thinkbroadband.com/idnet/t/3733288-pop-3-mailos-delaysagain.html
Title: Re: Email
Post by: Rik on Nov 03, 2009, 13:23:25
Just the queue, Bill.
Title: Re: Email
Post by: Bill on Nov 03, 2009, 13:25:19
OK Rik, cheers.
Title: Re: Email
Post by: Bill on Nov 06, 2009, 08:58:46
Getting a refusal to connect on port 110 on the .com account... is it just me?
Title: Re: Email
Post by: Ray on Nov 06, 2009, 09:10:20
May be due to this Bill.

http://www.idnetters.co.uk/forums/index.php?topic=16996.0
Title: Re: Email
Post by: Bill on Nov 06, 2009, 09:13:07
Damn, I forgot about that!

Thanks. and right on cue it's just come back :thumb:

I obviously need more coffee...
Title: Re: Email
Post by: Ray on Nov 06, 2009, 09:14:14
 :thumb:
Title: Re: Email
Post by: Rik on Nov 06, 2009, 09:42:33
All seems well now, and fast. :)
Title: Re: Email
Post by: Simon on Nov 06, 2009, 09:46:33
:phew:
Title: Re: Email
Post by: Rik on Nov 06, 2009, 09:47:09
Indeed. :)
Title: Re: Email
Post by: Bill on Nov 06, 2009, 10:29:55
Down again... timeout error this time.
Title: Re: Email
Post by: Simon on Nov 06, 2009, 10:36:52
:argh:
Title: Re: Email
Post by: Rik on Nov 06, 2009, 10:38:47
Almost instant here.
Title: Re: Email
Post by: Bill on Nov 06, 2009, 10:40:34
It's up again... I think I've discovered the quickest way for a fault to clear- post about it on here  ;D
Title: Re: Email
Post by: Rik on Nov 06, 2009, 10:41:11
 ;D

It recognises my tests and stands to attention, Bill. ;)
Title: Re: Email
Post by: Bill on Nov 06, 2009, 10:58:16
Well do it again because it's down again  :P

I don't mind teething problems after a move to new servers, the annoying thing is that I auto-check for mail every 5 minutes, and if an account times out it's taken off-line and needs manual intervention to go online again... I preferred the port 110 refusal, that didn't get taken offline :dunno:

I'll give it a few hours before I start moaning seriously  :P
Title: Re: Email
Post by: Rik on Nov 06, 2009, 10:59:22
Can you call support, Bill, I've just checked and they are not aware of any problems...
Title: Re: Email
Post by: Bill on Nov 06, 2009, 11:04:02
Seems they're still moving mails across to the new server...
Title: Re: Email
Post by: Rik on Nov 06, 2009, 11:06:53
You didn't talk to Tim, then. :)
Title: Re: Email
Post by: Bill on Nov 06, 2009, 11:11:48
I just spoke to whoever answered the phone, didn't get a name :P

Bulk transfers are a good enough reason for timeouts... ARD over on tbb has the same problem.
Title: Re: Email
Post by: Rik on Nov 06, 2009, 11:15:16
Trouble is, I know their voices and they know mine. :)
Title: Re: Email
Post by: Simon on Nov 06, 2009, 11:18:58
I bet!  ;D
Title: Re: Email
Post by: Rik on Nov 06, 2009, 11:20:48
 ;D
Title: Re: Email
Post by: Bill on Nov 06, 2009, 11:22:51
Quote from: Rik on Nov 06, 2009, 11:15:16
Trouble is, I know their voices and they know mine. :)

:zip:


:P
Title: Re: Email
Post by: Rik on Nov 06, 2009, 11:23:54
:lol:
Title: Re: Email
Post by: psp83 on Nov 06, 2009, 12:00:48
Quote from: Rik on Nov 06, 2009, 11:15:16
Trouble is, I know their voices and they know mine. :)

I have a hard job knowing if its simon or tim when i speak to them  :red:
Title: Re: Email
Post by: Rik on Nov 06, 2009, 12:07:41
They're very different. :)
Title: Re: Email
Post by: zappaDPJ on Nov 06, 2009, 12:33:06
I'm trying to work out how I've ended up with a pile of email sitting in my Outbox displaying 'The contents of this message cannot be found'.

They are all responses to incoming mail so I'm wondering if it's because there was a send failure and they can no longer connect with the original mails which I've likely archived or even deleted. I've never seen anything like this before. If I do a 'Properties' on the mail header I get told 'An error has occurred'  :dunno:
Title: Re: Email
Post by: Rik on Nov 06, 2009, 12:46:59
Have a word with support, Zap.
Title: Re: Email
Post by: Baz on Nov 06, 2009, 17:04:19
does seem quicker today. even the forum loading seems speedy  :)
Title: Re: Email
Post by: Rik on Nov 06, 2009, 17:05:45
They've been having stern words with Samson, our server, Baz. ;)
Title: Re: Email
Post by: Baz on Nov 06, 2009, 17:10:56
cool......should do it more often ;D

thought Samson was one of the original guys, heard him mentioned before  :dunno:
Title: Re: Email
Post by: Rik on Nov 06, 2009, 17:14:42
He's been around a while, though Delilah died.
Title: Re: Email
Post by: JB on Nov 06, 2009, 17:47:43
Quote from: Rik on Nov 06, 2009, 11:15:16
Trouble is, I know their voices and they know mine. :)
Do you get an invite to their Xmas party Rik?
Title: Re: Email
Post by: Rik on Nov 06, 2009, 17:54:26
Not as such, but Simon & Tim usually come over 'with lunch' in December, and they visited me in hospital too...
Title: Re: Email
Post by: Rik on Nov 07, 2009, 05:08:47
It looks like the mail server has fallen over circa 4:30 this morning, I've alerted support.
Title: Re: Email
Post by: Rik on Nov 07, 2009, 05:42:55
Then I realised they wouldn't get the email, so I've sent Simon a text...

Please note that phone calls will also fail, as they are attached as WAV files to an email.
Title: Re: Email
Post by: Tacitus on Nov 07, 2009, 07:28:06
Quote from: Rik on Nov 07, 2009, 05:42:55
Please note that phone calls will also fail, as they are attached as WAV files to an email.

They really should get that sorted.....
Title: Re: Email
Post by: Lance on Nov 07, 2009, 07:38:13
The server is back up again.
Title: Re: Email
Post by: Glenn on Nov 07, 2009, 07:41:50
Just about to post the same  ;D
Title: Re: Email
Post by: Rik on Nov 07, 2009, 09:12:34
I got a text from Simon shortly after. :)
Title: Re: Email
Post by: Bill on Nov 10, 2009, 21:20:39
POP3 timing out again here, webmail is OK.
Title: Re: Email
Post by: Simon on Nov 10, 2009, 21:30:54
Yup, same here, but I left a message 30 seconds ago, and it seems to be working again now.  That's what I call a quick fix!  ;D
Title: Re: Email
Post by: Bill on Nov 10, 2009, 21:32:34
Yup, you just beat me to post  :P
Title: Re: Email
Post by: Gary on Nov 10, 2009, 21:33:58
down again for me
Title: Re: Email
Post by: Den on Nov 10, 2009, 21:35:21
It was only off for a few minutes as far as I could see, back up again now.  ;D
Title: Re: Email
Post by: Bill on Nov 10, 2009, 21:35:41
And me. Yo-yo time  :(


edit- that reply was for Gary!
Title: Re: Email
Post by: Simon on Nov 10, 2009, 21:37:43
Yup, down again now.  I've let support know.
Title: Re: Email
Post by: Gary on Nov 10, 2009, 21:38:35
Quote from: Bill on Nov 10, 2009, 21:35:41
And me. Yo-yo time  :(


edit- that reply was for Gary!
;D back to CSI for me
Title: Re: Email
Post by: Den on Nov 10, 2009, 21:45:41
Down again now  ::)
Title: Re: Email
Post by: Simon on Nov 10, 2009, 21:47:56
Tart's draws springs to mind.  ;D
Title: Re: Email
Post by: Ted on Nov 10, 2009, 21:57:46
*Ted places LINK (http://order.1and1.co.uk/xml/order/MailInstantMail;jsessionid=3127B1C0F6038F1D9F973C73B432CA7A.TCpfix152b?__frame=_top&__lf=Static) quietly on the floor* and then...  :out:
Title: Re: Email
Post by: Gary on Nov 10, 2009, 22:17:20
Quote from: Ted on Nov 10, 2009, 21:57:46
*Ted places LINK (http://order.1and1.co.uk/xml/order/MailInstantMail;jsessionid=3127B1C0F6038F1D9F973C73B432CA7A.TCpfix152b?__frame=_top&__lf=Static) quietly on the floor* and then...  :out:
My Domain is ok as well  ;D
Title: Re: Email
Post by: Simon on Nov 10, 2009, 22:21:15
Quote from: Ted on Nov 10, 2009, 21:57:46
*Ted places LINK (http://order.1and1.co.uk/xml/order/MailInstantMail;jsessionid=3127B1C0F6038F1D9F973C73B432CA7A.TCpfix152b?__frame=_top&__lf=Static) quietly on the floor* and then...  :out:

;D

To be fair, though, it's been OK for 18 months or so.  Hopefully, the new server just needs another tweak.   :whistle:
Title: Re: Email
Post by: Lance on Nov 10, 2009, 22:25:13
Probably a tweak about the size of a size 9...
Title: Re: Email
Post by: Simon on Nov 10, 2009, 22:29:52
You mean, a re-boot?  ;D
Title: Re: Email
Post by: Lance on Nov 10, 2009, 22:30:22
That would be the second tweak, Simon!
Title: Re: Email
Post by: Gary on Nov 10, 2009, 22:31:46
Quote from: Simon on Nov 10, 2009, 22:21:15
;D

To be fair, though, it's been OK for 18 months or so.  Hopefully, the new server just needs another tweak.   :whistle:
18 months, time flies by to fast  :o
Title: Re: Email
Post by: Simon on Nov 10, 2009, 22:34:21
It does, Gary, it does.  :(
Title: Re: Email
Post by: Sebby on Nov 10, 2009, 22:53:00
Wow, was that 18 months ago already? Time really does fly!
Title: Re: Email
Post by: Gary on Nov 10, 2009, 23:06:52
Quote from: Simon on Nov 10, 2009, 22:34:21
It does, Gary, it does.  :(
That explains the extra grey hair  ;D
Title: Re: Email
Post by: Simon on Nov 10, 2009, 23:12:54
Just had a few emails in.
Title: Re: Email
Post by: sobranie on Nov 10, 2009, 23:37:53
Down and out here, yawn, I'm off to bed.

Presume this is the message you're all getting.

A time-out occurred while communicating with the server. Account: 'pop3.idnet.com', Server: 'pop3.idnet.com', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC19
Title: Re: Email
Post by: Simon on Nov 10, 2009, 23:46:21
It would be something along those lines, Rick.
Title: Re: Email
Post by: Gary on Nov 11, 2009, 07:19:24
Well at 2am ish it was back now its gone again. `guess they will sort it today can't be fun playing with servers that late
Title: Re: Email
Post by: Terryphi on Nov 11, 2009, 07:46:05
POP3 email is still down - and no status report?
Title: Re: Email
Post by: rickus on Nov 11, 2009, 08:09:21
Just had some mail come thru
Title: Re: Email
Post by: Gary on Nov 11, 2009, 08:09:26
Working again for me now  :)
Title: Re: Email
Post by: Bill on Nov 11, 2009, 08:11:41
Working for me too atm, but I think I'll reserve judgement for a while...
Title: Re: Email
Post by: Gary on Nov 11, 2009, 08:13:16
Quote from: Bill on Nov 11, 2009, 08:11:41
Working for me too atm, but I think I'll reserve judgement for a while...
I'd back you on that
Title: Re: Email
Post by: Rik on Nov 11, 2009, 08:16:58
I'm waiting for news of the cause of the problem.
Title: Re: Email
Post by: Rik on Nov 11, 2009, 09:30:54
 :update:

A bug in the software on the new server caused last night's problems. Martin is applying a bug fix and will then re-start the server. There should be no disruption to service unless you happen to hit the server during the restart. In which case, please try again after a couple of minutes.
Title: Re: Email
Post by: sobranie on Nov 11, 2009, 09:45:56
Tks for the info Rik.
Title: Re: Email
Post by: Bill on Nov 11, 2009, 09:50:00
Thanks Rik.
Title: Re: Email
Post by: cavillas on Nov 11, 2009, 10:03:49
I use gmail for my main mail  ;D and Idnet for special stuff :whistle:
Title: Re: Email
Post by: Den on Nov 11, 2009, 12:33:05
I use this guy down the back alley for the special stuff   >:D
Title: Re: Email
Post by: Ray on Nov 11, 2009, 12:44:03
 :zip: ;D