I have a Brother DCP-330C, bought on the recommendation of an ex-'active' member here. ;) It's served me well for 18 months or so, but recently, whenever I try to print anything blue, it comes out a sort of bluey green. I have changed the inks, and done all the usual cleaning routines, to no avail. This sounds like an odd sort of problem - has anyone else come across anything like this?
It sounds like the magenta print heat is clogged. Are the heads in the cartridges or the printer?
Is there a button you can hold down for a long time or at power up to make the printer throw out a test page. Hopefully this will show all the nozzles.
Cheers,
Paul.
I think the print heads are in the printer.
Test page shows the bluey green, but magenta looks fine.
This is also useful for acertaining which colours aren't printing: Red is made from Yellow & Magenta, Green from Cyan & Yellow and Blue from Cyan and Magenta.
Could you scan and post a copy of the test page, Simon, what you're saying seems to contradict what I'd expect.
Sure, was doing just that as you typed! ;)
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The yellow looks a bit orangey here, but it doesn't on the actual printout.
Ah, looks more like it should in 24bit colour. :)
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All the colours look fine, including the black. Any chance you've got a colour profile selected for the printer that's wrong?
Not really sure what that is, Rik, or where to find it.
Here's an example. The first attachment is a screenshot, and the second is a scan of the printout of that same colour.
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That does look like a colour mapping problem. Have you used any software that might mess with the colourspace (like possibly Photoshop, scanner software or a colour profile tool.) Is there a colour profiel seting in the printer driver or utility? Can someone tell me how to change colour profiles in Windows?
Do you have a laptop you could install the driver on, hook up the printer directly to and do some printing to see if the fault follows the computer or the printer?
Are you using manufacturer's or compatible ink cartridges?
Cheers,
Paul.
Quote from: Dangerjunkie on Oct 31, 2009, 13:50:58
That does look like a colour mapping problem. Have you used any software that might mess with the colourspace (like possibly Photoshop, scanner software or a colour profile tool.) Is there a colour profiel seting in the printer driver or utility? Can someone tell me how to change colour profiles in Windows?
I do use Photoshop Elements, but I wouldn't know where to change anything like colourspace (or even what that is!)
Quote
Do you have a laptop you could install the driver on, hook up the printer directly to and do some printing to see if the fault follows the computer or the printer?
I do, if I can find the driver CD. ;)
QuoteAre you using manufacturer's or compatible ink cartridges?
Compats.
I'd give another computer a shot.
Not wanting to sound like I'm trying to teach you to suck eggs but you have done a hard power cycle on both computer and printer (preferably at the same time), haven't you? Just remembering back to Rik's phantom centimeter.
I take it this isn't the first time you've used compat cartridges and they were fine previously?
Cheers,
Paul.
I haven't done a hard power cycle on the printer, but on the computer, yes, as it's powered off every night.
I have used these compats before, and there's been no problem, but I may just change them again, for elimination purposes, although I'll probably wait until they are nearly out first. ;)
Initially I thought it was going to a be a clogged printhead, but the test page demonstrates it's not. I really don't know what it could be, other than what Rik has said it might be.
Simon, go to Printers & Faxes, right click on the printer and select properties, then look at the Colour Management tab, that will list the profile in use. The fact that printer generated colours look right says to me that the driver is set up wrong.
OK...
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sRGB can produce green hues, I hate the colour space myself. I'd suggest you delete and re-install the printer and see if that helps. Alternatively, remove the profile and see if that does it.
Remove the profile, and hope it adds one of it's own, you mean?
If I click Add, I get these options...
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Try the 330.
Well... :dunno:
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Damn, I was going on the printer model number. :( Try removing, if that doesn't help, remove and re-install the printer.
I just did a straight copy on the printer, and that came out fine, so doesn't that mean it's something to do with the communication from the PC? Would re-installing rectify that? :dunno:
I think so. The printer originated pages are fine, so it has to be driver issue on the PC.
OK, I'll try that when I can find the CD. :)
Or get the latest driver from the web...
Definitely get the latest driver from the Brother site.
Reinstalling hasn't helped. It's got to be something to do with Windows. :(
I'll have a look for the driver, but it does have an update facility built in, and it says I already have the latest.
Can you try a different machine?
I will do, but I need to have a break from sitting here, so it will probably be tomorrow.
It is tomorrow, where's your stamina? ;D
You should be in bed! :getout: ;D
I have been. ;D
Good. Feeling any brighter?
I was till I set the shoulder off. ;D I sense the ABs are getting to grips with the pneumonia. Or it may have been the steak. :whistle:
I think the steak maybe a placebo effect
Well, you're probably lacking in B12. ;D
Careful with that shoulder - that's where all this started! :eek4:
Quote from: Glenn on Nov 01, 2009, 11:43:49
I think the steak maybe a placebo effect
Yes, I placebo'd it into my stomach. ;D
Quote from: Simon on Nov 01, 2009, 11:44:38
Well, you're probably lacking in B12. ;D
Careful with that shoulder - that's where all this started! :eek4:
I shouldn't be, and yes, it does make me a bit nervous...