IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: dlorde on Oct 13, 2009, 13:11:43

Title: Thanks To Tech Support
Post by: dlorde on Oct 13, 2009, 13:11:43
Just a quick thank you to IDNet support - BT replaced my failed landline phone line on Monday am, and on reconnection the line speed had dropped to 177 k (!). A mid-morning call to IDNet support, and they got BT to reset the line so I was back to 5 Meg by 13:30 the same day.

Great service, thanks guys.
Title: Re: Thanks To Tech Support
Post by: Simon on Oct 13, 2009, 13:50:07
Good to hear!  :thumb:
Title: Re: Thanks To Tech Support
Post by: Sebby on Oct 13, 2009, 14:50:30
:iagree: