BT are admitting that the speed test site is broken, atm, over on ThinkBroadband:
http://forums.thinkbroadband.com/bt/t/3705753-re-bt-speedtester-wwwspeedtesterbtcom.html
I wonder who kicked it. ;)
A lot of people, Bob. ;D
Right thanks Rik, tried earlier and no joy. :thumb:
Likewise, Brian. Frustrating as it looks like I've moved to a 4M profile but can't prove it. :)
Quote from: Rik on Sep 19, 2009, 17:47:13
BT are admitting that the speed test site is broken, atm, over on ThinkBroadband:
http://forums.thinkbroadband.com/bt/t/3705753-re-bt-speedtester-wwwspeedtesterbtcom.html
I couldn't access "myaccount" at BT this morning but it was working albeit on the slowish side this evening!
Quote from: Rik on Sep 19, 2009, 18:53:44
Likewise, Brian. Frustrating as it looks like I've moved to a 4M profile but can't prove it. :)
Looks like it is totally borked now. The site is down. :comp:
It's strange how someone had to tell BT it's broken. It's like they don't monitor their services. Oh wait... ;D
they dont
Exactly. ;)
Or rather they monitor the wrong thing ;)
Email: Dear BT, this is not working.
Tech 1: Uh what. Not sure what this is. What is a profile tester? Anyone? Oh what the hell.
*clicks forward email*
Tech 2: Oh god, the profile tester is down. Damn, I'm not touching that with a barge pole.
*clicks forward email*
Tech 3: Another fault report? I'm just going for lunch.
*clicks forward email*
Tech 4: ADSL profiles? Why is this here? I deal with support for 200 baud modems. Proper stuff.
*clicks forward email*
Tech 5: Oh this sounds serious, perhaps an engineer will help.
*clicks forward email*
Engineer: What the hell? I'm an engineer, not a software engineer.
*charges £100*
*clicks forward email*
Tech 1: Oh no.
;D
;D
QuoteBT are admitting that the speed test site is broken
It's not just their speed test. A lot of other things are broken at BT.
Just look at their home page, the W3C validator (http://validator.w3.org/check?uri=www.bt.com&charset=%28detect+automatically%29&doctype=Inline&group=0) reports 164 Errors, 59 warning(s). Some of their pages, e.g. the one for business internet (http://business.bt.com/broadband-and-internet/internet-access), don't come up at all. And we all know BT is unable to provide decent telecom services, their 21CN network is a total mess, and they still have no longterm business strategy for providing normal FTTP services.
Quote from: JNeuhoff on Sep 21, 2009, 12:21:28
It's not just their speed test. A lot of other things are broken at BT.
Just look at their home page, the W3C validator (http://validator.w3.org/check?uri=www.bt.com&charset=%28detect+automatically%29&doctype=Inline&group=0) reports 164 Errors, 59 warning(s). Some of their pages, e.g. the one for business internet (http://business.bt.com/broadband-and-internet/internet-access), don't come up at all. And we all know BT is unable to provide decent telecom services, their 21CN network is a total mess, and they still have no longterm business strategy for providing normal FTTP services.
Just for a minute I thought you were going to post something new! ;D
You can also post 'Broken English' to the list.
;D
Let's look on the bright side. They're bound to get things right for the Olympics. :whistle:
:pig: :zip:
I didn't say which Olympics. ;D
:rofl:
3012
is on the cards i think in the openreach boadroom
I'll not worry too much then, Colin. :)
:whistle:
I still can't use the BT speed test site, it produces an error when I enter my details which seems to suggest the site is broken rather than my details are being entered incorrectly.
I would really like to know what my IP profile currently is. Does anyone know of another method of obtaining it?
There isn't one, Zap. I've always felt BT ought to have a profile finder site, separate to the tester, for those that only want that information. A couple of the better speed test sites, provided they are giving similar results, will probably give you a close enough idea, though.
I'll just go and check the BT site and see if I can get a result.
The site's fine for me, Zap, 4M profile, 3.9M throughput. What are you entering on each page (not the actual data, of course)?
The site is no good for me, either and has been like it for days. It seems to be a bit hit and miss and some people on the BT forum on TBB also seem to have problems and others not. For me, it fails on the additional authentication page. It hangs and then eventually says that it cannot run a test at this time.
Maybe I am hitting it at busy periods. Who knows with BT? :dunno:
That's always the problem, John. I have long believed that there are multiple sites, and it may be a feature of your location as to whether you get one which is working.
Well, it was always going to confound me wasn't it? Finally ran a test after a week. :)
Profile 6.0, download speed 5.87 off a line with 49.0 db attenuation.
I'm happy. ;D
I would be too, John. :)
Quote from: Rik on Sep 25, 2009, 16:38:13
The site's fine for me, Zap, 4M profile, 3.9M throughput. What are you entering on each page (not the actual data, of course)?
Just the mandatory phone number Rik.
QuoteThe Performance Tester is currently unable to run a speed test for your broadband connection. Please try again shortly, however if this problem persists, raise the issue with your service provider.
I'm trying to gauge if the low thoughput issue I was having is fixed but without knowing my current IP profile it's all a bit hit and miss.
Quote from: Rik on Sep 25, 2009, 18:03:25
I would be too, John. :)
As you know, I had a new line installed just for broadband and this is what is delivering a profile of 6.0.
Daft that the best I could ever get on my other one was a profile of 3.5, plugged into the master socket and yet the two sockets are next to each other one the wall. ???
Quote from: zappaDPJ on Sep 25, 2009, 18:04:48
Just the mandatory phone number Rik.
Are you not getting to the second page?
Quote from: lodge on Sep 25, 2009, 18:10:31
As you know, I had a new line installed just for broadband and this is what is delivering a profile of 6.0.
Daft that the best I could ever get on my other one was a profile of 3.5, plugged into the master socket and yet the two sockets are next to each other one the wall. ???
Same here, 2.5M and 4M - only I'd prefer your gain to mine. ;D
My gain is your loss. ;D :out:
My gain is usually weight. ;)
You need to see the DR. On second thoughts, it's probably DR that's causing it. ;D
BT speed test is working for me
Download speedachieved during the test was - 6073 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :7552 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 6500 Kbps
But I dont pretend to understand it :eyebrow: Should I be getting a better profile?
The profile is right I think for the sync Den, you would need to get to a sync of 7986 before the next profile jump
see http://www.kitz.co.uk/adsl/IPprofile.htm
Quote from: lodge on Sep 25, 2009, 19:31:29
You need to see the DR. On second thoughts, it's probably DR that's causing it. ;D
;D Subtle. :thumb: