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Technical News & Discussion => Windows News & Discussion => Topic started by: David on Sep 07, 2009, 17:36:18

Title: 1&1 question
Post by: David on Sep 07, 2009, 17:36:18
I do like this but,there is always a but isnt there.I have searched but cant find a setting which deletes the read messages in baulk .is there a feature for this .....?
Title: Re: 1&1 question
Post by: Glenn on Sep 07, 2009, 17:38:13
I presume you are talking about webmail? What client do they use for there email service?
Title: Re: 1&1 question
Post by: David on Sep 07, 2009, 17:46:58
 :dunno: Cant answer that one Glenn  :blush:


where would I look ?
Title: Re: 1&1 question
Post by: Glenn on Sep 07, 2009, 17:55:39
Somewhere in you control panel I would think, but I don't use 1&1 mail
Title: Re: 1&1 question
Post by: David on Sep 07, 2009, 18:04:43
I will take a look  :thnks:
Title: Re: 1&1 question
Post by: Rik on Sep 07, 2009, 18:09:26
I never use webmail, David, so I'm not much help, sorry.
Title: Re: 1&1 question
Post by: David on Sep 07, 2009, 18:17:30
I have been in the control and cant see anything.its just a pain to delete one by one perhaps thats how they got the name ?
Title: Re: 1&1 question
Post by: Rik on Sep 07, 2009, 18:18:10
Why not use an email client?
Title: Re: 1&1 question
Post by: David on Sep 07, 2009, 18:22:27
Enlighten me oh master  :bow:
Title: Re: 1&1 question
Post by: Rik on Sep 07, 2009, 18:28:10
I use Outlook to access all mail, 1&1, IDNet, Google etc. Just set up each account to use the POP3 servers (plus authenticated SMTP). You can use Outlook Express, Thunderbird etc. Whichever one suits you. The mail is then automatically removed from the mail servers and stored on your computer.
Title: Re: 1&1 question
Post by: David on Sep 07, 2009, 18:31:50
I tried that it was a nightmare  ;D it just would not accept the SMTP...
Title: Re: 1&1 question
Post by: Rik on Sep 07, 2009, 18:32:34
In what way?
Title: Re: 1&1 question
Post by: David on Sep 07, 2009, 18:35:56
I think Ray posted it once and I thought I had cracked it but it proved wrong and I could not find the post which covered how to set it up properly using the outlook as the incoming and the 1&1 as the outgoing ,Is this correct ?


No I just remember I used Thunderbird or tried to but made a dogs dinner of it as usual in the end took Thunderbird off which was a shame as I liked the look of it
Title: Re: 1&1 question
Post by: Glenn on Sep 07, 2009, 18:39:31
http://faq.oneandone.co.uk/communication/e_mail/how_to_send_and_receive_e_mail_from_your_computer/3.html
Title: Re: 1&1 question
Post by: Rik on Sep 07, 2009, 18:44:34
The setup is:

Username: full email address (before and after @)
Password: Whatever you've set
Incoming server: pop.1and1.co.uk
Outgoing server: auth.smtp.1and1.co.uk

In advanced settings (or whatever it's called in TBird):

Outgoing server is on port 587 and does not use SSL.
Title: Re: 1&1 question
Post by: David on Sep 07, 2009, 18:55:41
 :thnks: Rik will download Thunderbird and give it another go   :thumb:

Printed this off this time  :fingers:
Title: Re: 1&1 question
Post by: Ann on Sep 07, 2009, 20:52:55
Rik, why wouldn't he use IDNet's SMTP server?  I used to use it for all my mail.
Title: Re: 1&1 question
Post by: Simon on Sep 07, 2009, 23:25:49
Because he's not with IDNet.  :)
Title: Re: 1&1 question
Post by: Sebby on Sep 07, 2009, 23:56:09
Quote from: Rik on Sep 07, 2009, 18:44:34
The setup is:

Username: full email address (before and after @)
Password: Whatever you've set
Incoming server: pop.1and1.co.uk
Outgoing server: auth.smtp.1and1.co.uk

In advanced settings (or whatever it's called in TBird):

Outgoing server is on port 587 and does not use SSL.

The outgoing server also requires authentication - same username/password as for the incoming server.
Title: Re: 1&1 question
Post by: Ann on Sep 09, 2009, 08:09:44
Quote from: Simon on Sep 07, 2009, 23:25:49
Because he's not with IDNet.  :)
And no SMTP server with who he is with?

There is no email supplied with Be but I still use their SMTP server.
Title: Re: 1&1 question
Post by: Ted on Sep 09, 2009, 09:25:39
David
Log in to your webmail 2.0 account, in the pane on the left, called "Folders", right click on "inbox" and choose "empty folder". That should do it.

I haven't tried because I don't want to empty it, just yet.  ;)

As suggested, you should use an email client and download to your PC, you can leave them on the server as well for access from the web. I use Thunderbird 3 "shredder" , excellent programme. 
Title: Re: 1&1 question
Post by: David on Sep 09, 2009, 12:16:26
Thanks Ted I will try this..

I have downloaded TB and followed the instruction but it just states connection refused or failed to connect so will try this  :fingers:
Title: Re: 1&1 question
Post by: Rik on Sep 09, 2009, 12:20:21
It sounds like you haven't set it up properly, David, particularly the user name and password.
Title: Re: 1&1 question
Post by: David on Sep 09, 2009, 12:23:47
Yes just checking username and password looks that way as it is refusing to connect which is hopeful....well to me anyway  ;)
Title: Re: 1&1 question
Post by: Rik on Sep 09, 2009, 12:27:20
If it's rejecting at the login point, David, it's most likely to be a username/password issue, but it would pay to double-check the servers are entered correctly. Unfortunately, we can't check from here for you. :(
Title: Re: 1&1 question
Post by: David on Sep 09, 2009, 12:57:58
Yes I have checked the password this is correct I do know the username maybe the stumbling block  here goes  ;D :blush:
Title: Re: 1&1 question
Post by: Rik on Sep 09, 2009, 16:29:49
If it won't log in, David, check with 1&1 support, they should be able to see what is happening.
Title: Re: 1&1 question
Post by: David on Sep 09, 2009, 16:42:53
Yes I think I will have to I have checked and double checked password is correct so us username and it should but just refused the connection to pop3 .

Just rechecked everything and no luck will send them a message  :dunno:
Title: Re: 1&1 question
Post by: Rik on Sep 09, 2009, 16:44:12
Sorry we can't help more, David, but you'd have to give us information which you can't, if you follow me.
Title: Re: 1&1 question
Post by: David on Sep 09, 2009, 16:50:36
Yes no worries Rik  :D