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Technical News & Discussion => IDNet Help => Topic started by: cwmusson on Aug 05, 2009, 02:08:08

Title: CHAP authentication failing
Post by: cwmusson on Aug 05, 2009, 02:08:08
Hello

My router is failing to connect correctly at the moment (posting this from mobile phone).  Mostly it's a CHAP authentication failure but occasionally it logs in but gets the wrong IP address and web browsing does not work (e.g. can't find google.co.uk).  It's been like this for about an hour.  Has anyone else got a similar problem? (athough if you have you won't be reading this!)

Thanks

Chris
Title: Re: CHAP authentication failing
Post by: zappaDPJ on Aug 05, 2009, 02:42:15
I think I have the same problem Chris, it started dead on midnight for me.

[EDIT] I'm posting on my IDNet connection so authentication is back up and running although I believe it came back briefly twice before and then died again. If this edit gets posted then it appears to be back for a longer duration  :fingers:
Title: Re: CHAP authentication failing
Post by: drummer on Aug 05, 2009, 03:01:04
Got disconnected at around midnight here too and only reconnected at about 02:15.

Very odd and not nice.
Title: Re: CHAP authentication failing
Post by: Gary on Aug 05, 2009, 06:00:12
Same here, not good at all  :(
Title: Re: CHAP authentication failing
Post by: Ann on Aug 05, 2009, 07:27:35
I didn't know about at the time as I went to bed early but lookiing at the logs I see it was the same here too.  Gone at midnight and back after 2.
Title: Re: CHAP authentication failing
Post by: rireed3 on Aug 05, 2009, 07:28:04
And here...

Someone must have been up late.
Title: Re: CHAP authentication failing
Post by: Ann on Aug 05, 2009, 07:39:19
I actually get it quite a lot but they always say it's just me.  I'm not sure I believe that but usually it's at about 2am and for just a minute or so, so others may not notice.  On the 30th July however, which was last Wednesday night/Thursday morning, my logs say it went at 2.23 and back at 3.43.  I wasn't up at the time so didn't notice it myself.  Anyone else?
Title: Re: CHAP authentication failing
Post by: cwmusson on Aug 05, 2009, 08:16:14
My connection is back ok again and has been since about 2.30 am according to the log so it must have been fixed shortly after my first post.

Chris


Title: Re: CHAP authentication failing
Post by: Rik on Aug 05, 2009, 08:47:03
There was a problem with WBC last night from roughly midnight till 02:44. It's under investigation. Not everyone was affected, so it may have been a node issue.
Title: Re: CHAP authentication failing
Post by: Gary on Aug 05, 2009, 09:00:42
Quote from: Rik on Aug 05, 2009, 08:47:03
There was a problem with WBC last night from roughly midnight till 02:44. It's under investigation. Not everyone was affected, so it may have been a node issue.
I left my router off last night after Rik, in case it went mad all night with the dropouts, and it took about 4 mins for chap authentication to come up this morning  :dunno:
Title: Re: CHAP authentication failing
Post by: Rik on Aug 05, 2009, 09:07:59
Shouldn't be linked, Gary.
Title: Re: CHAP authentication failing
Post by: Gary on Aug 05, 2009, 09:15:00
Quote from: Rik on Aug 05, 2009, 09:07:59
Shouldn't be linked, Gary.
my router happily brings up the adsl light Rik, but takes forever to say hi to IDNet its been like that since these issues started  :dunno:
Title: Re: CHAP authentication failing
Post by: Rik on Aug 05, 2009, 09:17:23
You'd better let support know then, Gary.
Title: Re: CHAP authentication failing
Post by: Gary on Aug 05, 2009, 09:18:31
Quote from: Rik on Aug 05, 2009, 09:17:23
You'd better let support know then, Gary.
will do  :)
Title: Re: CHAP authentication failing
Post by: Gary on Aug 05, 2009, 09:29:06
Going to tst it tomorrow morning, Rik so they can watch what happens, tbh I am not feeling great today and since I am up and running I'll leave it till tomorrow morning and hopefully I am feeling better, I had a bad reaction to Erythromycin last night and its washed me out, seems I do not get on with it and Metronidazole as well, and I still cannot hear yet  :(
Title: Re: CHAP authentication failing
Post by: Rik on Aug 05, 2009, 09:30:13
Metronidazole is a nasty drug, Gary, and I'm not too keen on erythromycin either. :(
Title: Re: CHAP authentication failing
Post by: joll200x on Aug 05, 2009, 09:31:44
i had this too - was very odd as I was assigned some RFC1918 ip addresses during the spell. Grr - can't say i'm impressed with ADSL2+ so far...
Title: Re: CHAP authentication failing
Post by: Rik on Aug 05, 2009, 09:33:26
It's not been a 'killer service' compared to Max, has it. :(
Title: Re: CHAP authentication failing
Post by: Gary on Aug 05, 2009, 09:35:39
Quote from: Rik on Aug 05, 2009, 09:30:13
Metronidazole is a nasty drug, Gary, and I'm not too keen on erythromycin either. :(
No the Metronidazole made me very ill and I started thinking I was going insane lucky a user forum showed lots of people having the same issue, the Erythromycin casued me to have bad symptoms, I still have some this morning my insides are sounding like a gas works, I have never had such awful stomach pains and agony as last night had to call the doctors up who said stop taking them, why do they make these things? They are worse than the issue you had, now I have to have erm well samples taken to make sure it has not caused another more serious issue  :(
Title: Re: CHAP authentication failing
Post by: Rik on Aug 05, 2009, 09:38:12
It works for some people and some conditions, Gary, but it's an AB I can't tolerate.
Title: Re: CHAP authentication failing
Post by: Gary on Aug 05, 2009, 09:40:37
Quote from: Rik on Aug 05, 2009, 09:38:12
It works for some people and some conditions, Gary, but it's an AB I can't tolerate.
We seem to share a few things like that, Rik  :(
Title: Re: CHAP authentication failing
Post by: Simon_idnet on Aug 05, 2009, 10:26:59
BT were performing maintanance in the Stepney Exchange (that serves Telehouse Docklands) last night. This affected our WBC 21CN Host Link circuit. They had actually sent us a notification of the planned works but we failed to pick it up and post it. Apologies for the confusion caused.

Regards
Simon
Title: Re: CHAP authentication failing
Post by: Rik on Aug 05, 2009, 10:27:37
Thanks, Simon. :)
Title: Re: CHAP authentication failing
Post by: Simon on Aug 05, 2009, 12:38:56
Quote from: Rik on Aug 05, 2009, 09:33:26
It's not been a 'killer service' compared to Max, has it. :(

Well, it's killed the service for a good few.  :(
Title: Re: CHAP authentication failing
Post by: zappaDPJ on Aug 05, 2009, 13:47:34
It certainly did, I was forced to go watch the 4th Indiana Jones movie which on a scale of 1 to 10 I'd say was pants  :laugh:

Thanks for the update Simon.