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Technical News & Discussion => IDNet Help => Topic started by: Chris Dutton on Jul 19, 2009, 19:48:10

Title: Vista and router issue
Post by: Chris Dutton on Jul 19, 2009, 19:48:10
Hi  all

just wondered if anyone could help me with an issue im having

the problem i am getting is every now and then, sometimes 2-3 times a day, sometimes ok for days i get

"limited or no connectivity" with my router

turning the wireless card off on my laptop and restarting doesnt fix it, the only way i can get it to work is to restart my router

with the limited connectivity i cant log into the router either

the wireless card driver is upto date and the router has the most recent firemware

has anybody come across this before and found a fix

thanks

Chris
Title: Re: Vista and router issue
Post by: Glenn on Jul 19, 2009, 20:04:02
Chris these links may help;

http://www.chicagotech.net/vista/vistalocalonly.htm
http://support.microsoft.com/kb/928233/en-us
Title: Re: Vista and router issue
Post by: Chris Dutton on Jul 19, 2009, 20:24:34
cheers buddy

the first link has no answer i can find to the issue, just sends me to more links and more

the second link i cant locate the {GUID} registry subkey  :rant2: lol
Title: Re: Vista and router issue
Post by: JohnH on Jul 19, 2009, 20:50:55
I have had this happen sometimes with the PCs on my network and indeed the only fix seems to be to reboot the router.
It seems to be a distance thing and also a problem picking up an IP address.

I am using Netgear adapters for the machines that are not hardwired into the router and I found that using another USB port for the individual adapters sometimes helps.
Title: Re: Vista and router issue
Post by: zappaDPJ on Jul 19, 2009, 22:01:33
I get this all the time with my Netgear DG834Gv5 Firmware V6.00.25. I didn't get it at all with the Netgear DG834Gv4. The only way I can fix it is either by rebooting the router or hitting the 'Re-Scan Now' and/or 'Apply' buttons in the Netgear 'Wireless Settings' menu from a PC that's cabled to the router.

I have no idea what causes the problem unless it's a firmware issue.
Title: Re: Vista and router issue
Post by: Chris Dutton on Jul 19, 2009, 22:17:13
this is only a vista issue

i have another laptop on xp that never faults

maybe i need to get rid of vista and go xp again ???
Title: Re: Vista and router issue
Post by: zappaDPJ on Jul 19, 2009, 22:34:39
All the laptops here run Vista. I hadn't considered it might be a probem with Vista although in my case it certainly only started with a change of router. I do have an old laptop running XP, I'll dust it off and see what happens.
Title: Re: Vista and router issue
Post by: Steve on Jul 19, 2009, 22:57:02
If wireless channel on router is set to auto try fixing it to 1,6 or 11
Title: Re: Vista and router issue
Post by: Chris Dutton on Aug 13, 2009, 14:42:30
still struggling with this issue

have been away for 2 weeks using a wireless router and my laptop every day with no limitied connectivity issues at all

so am guessing its some sort of set up issue with my router

am wondering tho if its a wpa2 issue

as i think the connection was wep while i was away????

anyone got any thoughts on this?

cheers
Title: Re: Vista and router issue
Post by: Rik on Aug 13, 2009, 14:47:00
Have you tried the manual channel change suggested?
Title: Re: Vista and router issue
Post by: Chris Dutton on Aug 13, 2009, 15:11:11
not yet, will do that now

will it require a change to the settings on the laptops or just the router and laptops will adjust as needed?

sorry not really big with routers

cheers
Title: Re: Vista and router issue
Post by: Rik on Aug 13, 2009, 15:20:05
Just set the router, Chris, the lappies should find it.
Title: Re: Vista and router issue
Post by: Chris Dutton on Aug 13, 2009, 15:40:47
is it the wide channel or standard channel im changing lol  :red:

(http://img.photobucket.com/albums/v295/oak8vgti/pic.jpg)
Title: Re: Vista and router issue
Post by: Rik on Aug 13, 2009, 15:42:52
Going by the frequency, the standard channel, Chris.
Title: Re: Vista and router issue
Post by: Chris Dutton on Aug 13, 2009, 16:08:47
cool, it was 11 and have changed it to 7 as seen in pick

see how i get on

am wondering is it poss a ip issuing problem inside the router, can i assign an ip to my laptop so it always connects to this ip if that makes sense?
Title: Re: Vista and router issue
Post by: Rik on Aug 13, 2009, 16:36:49
I would go for channels 1 or 6, Chris, there's less overlap there. Yes, you can issue fixed IP addresses to each machine.
Title: Re: Vista and router issue
Post by: Chris Dutton on Aug 14, 2009, 13:00:15
well changed the channel and thought all was ok, had 2-4 laptop turn offs yesterday and it re connected each time no problems

get up this morning and back to limited or no connectivity  :mad: lol

so wondering what it could be next, am trying to figure out how to assign an ip address to each laptop but can figure it out, my router is a linksys wag160n

hope someone can help

cheers
Title: Re: Vista and router issue
Post by: Rik on Aug 14, 2009, 14:49:01
Sorry, Chris, I've no experience with Linksys. :(
Title: Re: Vista and router issue
Post by: Sebby on Aug 15, 2009, 15:48:52
Quote from: Chris Dutton on Aug 14, 2009, 13:00:15
well changed the channel and thought all was ok, had 2-4 laptop turn offs yesterday and it re connected each time no problems

get up this morning and back to limited or no connectivity  :mad: lol

so wondering what it could be next, am trying to figure out how to assign an ip address to each laptop but can figure it out, my router is a linksys wag160n

hope someone can help

cheers

In my experience, when you get limited or no connectivity, assigned IPs manually does not help as there is some underlying problem. Tbh, it sounds like the security key is in wrong. Try removing the connection completely from the laptop and reconnecting.
Title: Re: Vista and router issue
Post by: troesma on Aug 15, 2009, 16:07:34
Seems you have a WAG160N. Two things I would do:

a. Update the firmware from Linksys website
b. I faced exactly the same problem as you when I got my Vista x64 machine. What I had to do is to set the modem by hand. If you have an XP or otherwise laptop with working connectivity to your modem/router, pick the Local IP address and starting IP address from the router setup on the working machine, close it down, and use the same parameters in the corresponding fields on the Vista machine.
c. For some reason auto detect does not work. If it still refuses to engage, go back to a working machine and copy, 1 by 1, all of the setup parameters. Turn that machine off and replicate them on your Vista PC.

This should work.
Title: Re: Vista and router issue
Post by: Chris Dutton on Aug 15, 2009, 16:53:00
Quote from: Sebby on Aug 15, 2009, 15:48:52
In my experience, when you get limited or no connectivity, assigned IPs manually does not help as there is some underlying problem. Tbh, it sounds like the security key is in wrong. Try removing the connection completely from the laptop and reconnecting.

the security key is correct otherwise i would get perminent no connectivity, i am getting intermittant "limited or no connectivity" every now and then

the firmware is bang upto date as of yesterday and this morning it faulted once

Quote from: troesma on Aug 15, 2009, 16:07:34
Seems you have a WAG160N. Two things I would do:

a. Update the firmware from Linksys website
b. I faced exactly the same problem as you when I got my Vista x64 machine. What I had to do is to set the modem by hand. If you have an XP or otherwise laptop with working connectivity to your modem/router, pick the Local IP address and starting IP address from the router setup on the working machine, close it down, and use the same parameters in the corresponding fields on the Vista machine.
c. For some reason auto detect does not work. If it still refuses to engage, go back to a working machine and copy, 1 by 1, all of the setup parameters. Turn that machine off and replicate them on your Vista PC.

This should work.


set the modem by hand????? how do you mean? aslo where do i put settings on vista?

cheera
Title: Re: Vista and router issue
Post by: troesma on Aug 15, 2009, 21:39:55
Use the router set-up page, from your browser type http://192.168.1.1 and you'll immediately see what I mean. Just replicate the entries of your working PC into the Vista one.