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Technical News & Discussion => IDNet Help => Topic started by: glen on Jul 02, 2009, 11:16:39

Title: Back to adsl max today
Post by: glen on Jul 02, 2009, 11:16:39
Hopefully back to some good speeds again today. Hopefully. Will let you all know for those that are having trouble with adsl2+.
Title: Re: Back to adsl max today
Post by: Lance on Jul 02, 2009, 13:10:41
Good luck!
Title: Re: Back to adsl max today
Post by: Sebby on Jul 02, 2009, 14:20:55
Fingers crossed. Let us know how it goes. :)
Title: Re: Back to adsl max today
Post by: Ray on Jul 02, 2009, 14:24:59
Hope all goes well, Glen.  :fingers:
Title: Re: Back to adsl max today
Post by: Steve on Jul 02, 2009, 17:07:31
Be nice to get back where you were previously,but BT I am sure will try their very best :fingers:
Title: Re: Back to adsl max today
Post by: glen on Jul 02, 2009, 19:18:59
Adsl max went back on at 3.15 this afternoon and at the moment my throughput is 1.9mbps but should be about 7mbps,but early days yet. Here's hoping  :fingers:
Title: Re: Back to adsl max today
Post by: Sebby on Jul 02, 2009, 19:20:21
You'll have a 2Mb profile for a little while as always happens when regraded, hence the 1.9Mb throughput. :)
Title: Re: Back to adsl max today
Post by: glen on Jul 02, 2009, 19:28:29
Yeah it's only been 4 hours or so since it changed back. Must have patience!!
Title: Re: Back to adsl max today
Post by: David on Jul 02, 2009, 19:40:58
Good luck Glen im waiting  :bawl:
Title: Re: Back to adsl max today
Post by: D-Dan on Jul 02, 2009, 20:44:11
I'm waiting with baited breath on this one, since I'm seriously considering doing the same.

As an aside, was there any charge for reverting?

Steve
Title: Re: Back to adsl max today
Post by: Simon on Jul 02, 2009, 21:30:13
Quote from: D-Dan on Jul 02, 2009, 20:44:11
I'm waiting with baited breath on this one, since I'm seriously considering doing the same.

As an aside, was there any charge for reverting?

Steve

BT charge IDNet a regrade fee, whether it's an upgrade or a reversion, which they pass on to customers, but it might be worth having a word with them if you have received a particularly poor service.
Title: Re: Back to adsl max today
Post by: glen on Jul 02, 2009, 21:31:17
Yeah there was a charge of £12.65 inc vat.
Title: Re: Back to adsl max today
Post by: glen on Jul 02, 2009, 21:39:13
My other routers all work again now since the regrade, so I'm back to my Billion 5200g which seems to give a better connection than the dg834g :thumb:
Title: Re: Back to adsl max today
Post by: Sebby on Jul 02, 2009, 21:43:15
Nice one. :)
Title: Re: Back to adsl max today
Post by: glen on Jul 03, 2009, 09:27:14
Ok wee update for you. Router reconnected at 8.15 this morning, throughput was 6.3 mbps, but pings are around 200ms at the moment, but it's early days.
Title: Re: Back to adsl max today
Post by: Sebby on Jul 03, 2009, 13:05:48
Keep an eye on it, and if pings don't improve, let IDNet know so they can look into it.
Title: Re: Back to adsl max today
Post by: glen on Jul 03, 2009, 15:36:34
To be honest I'm getting fed up, all I seem to be doing for the past month is checking my connection for this and that, instead of actually surfing the web, so I'm thinking of looking elsewhere. When I first signed up the connection was fantastic but since the last month or so it's up and down constantly. Hopefully these high pings will calm down. :fingers:
Title: Re: Back to adsl max today
Post by: zappaDPJ on Jul 03, 2009, 16:26:35
Oh dear, this is not what I wanted to hear. Low latency along with reliability is of paramount importance to me. My fingers are crossed for you Glen  :fingers:
Title: Re: Back to adsl max today
Post by: glen on Jul 03, 2009, 17:09:05
Found out that it's murray's fault on Iplayer. At least I know what it is now :thumb:
Title: Re: Back to adsl max today
Post by: David on Jul 03, 2009, 17:10:20
Well you cant hurry a murray can you  ;D
Title: Re: Back to adsl max today
Post by: Simon on Jul 03, 2009, 17:12:00
:grn:  :karmic:
Title: Re: Back to adsl max today
Post by: David on Jul 03, 2009, 17:13:01
 :ithank: :hehe: too hard to resist  :blush:
Title: Re: Back to adsl max today
Post by: glen on Jul 03, 2009, 21:44:30
Well it did stir up a bit of a racket :D
Title: Re: Back to adsl max today
Post by: Sebby on Jul 03, 2009, 21:45:01
:grn: ;D
Title: Re: Back to adsl max today
Post by: glen on Jul 03, 2009, 21:46:28
Dunno what one was worse :-\
Title: Re: Back to adsl max today
Post by: PuncH on Jul 03, 2009, 23:24:57
Don't worry Glen, IDNet will sort it...they're ace :)
Title: Re: Back to adsl max today
Post by: Technical Ben on Jul 04, 2009, 14:32:50
Post deleted. Posted in wrong thread. It seems the forum posts in "last page visited" and not in "current open tab". Very confusing :/
Title: Re: Back to adsl max today
Post by: Simon on Jul 04, 2009, 15:02:11
Quote from: Technical Ben on Jul 04, 2009, 14:32:50
Post deleted. Posted in wrong thread. It seems the forum posts in "last page visited" and not in "current open tab". Very confusing :/

Umm... sorry?  Could you clarify that, Ben?  We've not heard that one before.  :)