IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: Danni on Jul 01, 2009, 16:26:33

Title: I think something's slightly wrong.
Post by: Danni on Jul 01, 2009, 16:26:33
Test1 comprises of Best Effort Test: -provides background information.
    Your DSL connection rate: 8128 kbps(DOWN-STREAM),  832 kbps(UP-STREAM)
    IP profile for your line is - 7150 kbps
    Actual IP throughput achieved during the test was - 3360 kbps

danni@Matilda:~$ ping idnet.net -c10
PING idnet.net (212.69.36.10) 56(84) bytes of data.
64 bytes from www.idnet.net (212.69.36.10): icmp_seq=1 ttl=59 time=137 ms
64 bytes from www.idnet.net (212.69.36.10): icmp_seq=2 ttl=59 time=167 ms
64 bytes from www.idnet.net (212.69.36.10): icmp_seq=3 ttl=59 time=141 ms
64 bytes from www.idnet.net (212.69.36.10): icmp_seq=4 ttl=59 time=138 ms
64 bytes from www.idnet.net (212.69.36.10): icmp_seq=5 ttl=59 time=172 ms
64 bytes from www.idnet.net (212.69.36.10): icmp_seq=6 ttl=59 time=173 ms
64 bytes from www.idnet.net (212.69.36.10): icmp_seq=7 ttl=59 time=149 ms
64 bytes from www.idnet.net (212.69.36.10): icmp_seq=8 ttl=59 time=152 ms
64 bytes from www.idnet.net (212.69.36.10): icmp_seq=9 ttl=59 time=178 ms
64 bytes from www.idnet.net (212.69.36.10): icmp_seq=10 ttl=59 time=175 ms

--- idnet.net ping statistics ---
10 packets transmitted, 10 received, 0% packet loss, time 9011ms
rtt min/avg/max/mdev = 137.247/158.632/178.383/15.559 ms

Erm, suggestions? My noise margin and stuff are fine. I can see that others are having the ping problems, but the speed is what worries me more.
Title: Re: I think something's slightly wrong.
Post by: Gary on Jul 01, 2009, 16:31:37
Same here Danni

Test1 comprises of Best Effort Test:  -provides background information.
    Your DSL connection rate: 8128 kbps(DOWN-STREAM),  448 kbps(UP-STREAM)
    IP profile for your line is - 7150 kbps
    Actual IP throughput achieved during the test was - 2559 kbps

If you wish to discuss these results please contact your ISP.

Call IDNet and report the issue
Title: Re: I think something's slightly wrong.
Post by: Colin Burns on Jul 01, 2009, 16:32:07
ya not the only one that is more worried about the thoughput


Test1 comprises of Best Effort Test: -provides background information.
   Your DSL connection rate: 5824 kbps(DOWN-STREAM),  832 kbps(UP-STREAM)
   IP profile for your line is - 5000 kbps
   Actual IP throughput achieved during the test was - 1722 kbps

Title: Re: I think something's slightly wrong.
Post by: Colin Burns on Jul 01, 2009, 16:32:58
*** now here comes the part where someone blames it on BT*****
Title: Re: I think something's slightly wrong.
Post by: Danni on Jul 01, 2009, 16:33:45
/me blames it on BT :P
Title: Re: I think something's slightly wrong.
Post by: Colin Burns on Jul 01, 2009, 16:35:03
now how did i know you would go and do a thing like that danni  :whistle:
Title: Re: I think something's slightly wrong.
Post by: Danni on Jul 01, 2009, 16:36:15
Leave me alone :(

Should I contact IDNet?
Title: Re: I think something's slightly wrong.
Post by: Gary on Jul 01, 2009, 16:38:36
Quote from: Danni on Jul 01, 2009, 16:36:15
Leave me alone :(

Should I contact IDNet?
The more who do maybe the more they will look and see if its a BT issue or a capacity issue, whichever it is it is best sorted out Danni, thats how I see it.
Title: Re: I think something's slightly wrong.
Post by: Danni on Jul 01, 2009, 16:40:17
Okay, emailing them now.

While we're on it, I'm now blaming the flooding and lightening strikes on the Metro system, because I want to blame silly things while I'm getting it sorted :P
Title: Re: I think something's slightly wrong.
Post by: Gary on Jul 01, 2009, 16:41:49
Quote from: Danni on Jul 01, 2009, 16:40:17
Okay, emailing them now.

While we're on it, I'm now blaming the flooding and lightening strikes on the Metro system, because I want to blame silly things while I'm getting it sorted :P
You have storms? Its just searing sun down on the south coast  :( to hot
Title: Re: I think something's slightly wrong.
Post by: Colin Burns on Jul 01, 2009, 16:43:46
aggreed really annoying having speed issues when im not allowed to dirve or go to work

im going to blame it on a capacitor hidden away within somewhere in a Idnet router that isnt even conected to the network and is just producing bad karma
Title: Re: I think something's slightly wrong.
Post by: Danni on Jul 01, 2009, 16:44:07
Indeed- the storms have passed over me, but I think that's to blame for Colin's lower sync speed :)

I am so glad I missed college today- would have been stranded in South Shields as I don't cope well with buses and getting two home would have been too much.
Title: Re: I think something's slightly wrong.
Post by: Colin Burns on Jul 01, 2009, 16:45:04
could explain my low sync but doesnt explain my throughput
Title: Re: I think something's slightly wrong.
Post by: Gary on Jul 01, 2009, 17:01:08
Quote from: Danni on Jul 01, 2009, 16:44:07
Indeed- the storms have passed over me, but I think that's to blame for Colin's lower sync speed :)

I am so glad I missed college today- would have been stranded in South Shields as I don't cope well with buses and getting two home would have been too much.
I can understand that, I never did like buses much Danni, to many people I get claustrophobic, especially in heat
Title: Re: I think something's slightly wrong.
Post by: Sebby on Jul 01, 2009, 17:22:50
I think anyone with speed issues should contact IDNet directly. :)
Title: Re: I think something's slightly wrong.
Post by: Danni on Jul 01, 2009, 17:35:30
Had a response from Simon:

QuoteHi Danni

We're seeing a high volume of traffic right now and are working to re-balance our Centrals.

regards
Simon

I am hoping this means it will be sorted soon :)
Title: Re: I think something's slightly wrong.
Post by: Colin Burns on Jul 01, 2009, 17:38:58
yea once the tennis is finnished
Title: Re: I think something's slightly wrong.
Post by: Baz on Jul 01, 2009, 18:15:23
you got it sorted yet Danni/Colin.

are us folk up here all on GW5?

seems ok for me

Test1 comprises of Best Effort Test:  -provides background information.
    Your DSL connection rate: 8128 kbps(DOWN-STREAM),  448 kbps(UP-STREAM)
    IP profile for your line is - 7150 kbps
    Actual IP throughput achieved during the test was - 6404 kbps
Title: Re: I think something's slightly wrong.
Post by: Colin Burns on Jul 01, 2009, 18:38:33
pings are still all over the place

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\colin>ping idnet.net

Pinging idnet.net [212.69.36.10] with 32 bytes of data:

Reply from 212.69.36.10: bytes=32 time=186ms TTL=59
Reply from 212.69.36.10: bytes=32 time=168ms TTL=59
Reply from 212.69.36.10: bytes=32 time=175ms TTL=59
Reply from 212.69.36.10: bytes=32 time=165ms TTL=59

Ping statistics for 212.69.36.10:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 165ms, Maximum = 186ms, Average = 173ms

C:\Documents and Settings\colin>


sadly nope im on dsl 4

at least it isnt affecting my watching of youtube videos
Title: Re: I think something's slightly wrong.
Post by: Steve on Jul 01, 2009, 18:46:45
I bet the load balancing on the centrals has gone haywire with extra traffic.Did we ever hear whether gw6 was resolved?
Title: Re: I think something's slightly wrong.
Post by: Sebby on Jul 01, 2009, 19:15:55
I don't think we did, Steve, but I assume the issue was resolved when users started moving over to ADSL2+, hence relieving the unanticipated strain on gw6.
Title: Re: I think something's slightly wrong.
Post by: john on Jul 01, 2009, 19:47:39
My Pings appear to be okay (well better than you were getting) :

C:\Documents and Settings\John>ping idnet.net -n 10

Pinging idnet.net [212.69.36.10] with 32 bytes of data:

Reply from 212.69.36.10: bytes=32 time=40ms TTL=59
Reply from 212.69.36.10: bytes=32 time=39ms TTL=59
Reply from 212.69.36.10: bytes=32 time=40ms TTL=59
Reply from 212.69.36.10: bytes=32 time=37ms TTL=59
Reply from 212.69.36.10: bytes=32 time=41ms TTL=59
Reply from 212.69.36.10: bytes=32 time=37ms TTL=59
Reply from 212.69.36.10: bytes=32 time=28ms TTL=59
Reply from 212.69.36.10: bytes=32 time=240ms TTL=59
Reply from 212.69.36.10: bytes=32 time=124ms TTL=59
Reply from 212.69.36.10: bytes=32 time=30ms TTL=59

Ping statistics for 212.69.36.10:
    Packets: Sent = 10, Received = 10, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 28ms, Maximum = 240ms, Average = 65ms


Have you tried them again recently ?
Title: Re: I think something's slightly wrong.
Post by: Colin Burns on Jul 01, 2009, 20:15:20
my ping look like they are getting better down to 60ms still not great compaired to the 60ms i normally get but that could just be my line as it seems to be misbehaving
Title: Re: I think something's slightly wrong.
Post by: Glenn on Jul 01, 2009, 20:17:03
I'm on DSL4 which I believe is part of GW5, I'm pinging 212.69.40.3 at around 24ms
Title: Re: I think something's slightly wrong.
Post by: Gary on Jul 01, 2009, 20:24:31
Quote from: Glenn on Jul 01, 2009, 20:17:03
I'm on DSL4 which I believe is part of GW5, I'm pinging 212.69.40.3 at around 24ms
I am pinging idnet.net at 31ms which is about the norm for me now.
Title: Re: I think something's slightly wrong.
Post by: Simon on Jul 01, 2009, 22:24:00
Please continue here (http://www.idnetters.co.uk/forums/index.php?topic=14931.0), as IDNet have been referred to the other thread.  :)