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IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: Steve on Jul 01, 2009, 09:47:35

Title: PPP loss
Post by: Steve on Jul 01, 2009, 09:47:35
Down for 20 mins this am,Unable to get through to support either ,well gave up after 6 mins of waiting at no 3 in the queue. >:(
Title: Re: PPP loss
Post by: Simon on Jul 01, 2009, 09:52:25
No problems here, Steve.  What time was that?
Title: Re: PPP loss
Post by: Steve on Jul 01, 2009, 09:59:31
09.12 according to router log. I just wondered whether it was widespread as unable to get through to support as promptly as usual.
Title: Re: PPP loss
Post by: Ray on Jul 01, 2009, 10:10:40
No problems here either, Steve.
Title: Re: PPP loss
Post by: Lance on Jul 01, 2009, 10:34:32
Mine was fine too. I wonder if it was BT doing something at the exchange?
Title: Re: PPP loss
Post by: Simon on Jul 01, 2009, 10:39:02
Is that the second one you've had recently, Steve?
Title: Re: PPP loss
Post by: Steve on Jul 01, 2009, 10:48:41
Well it is the second one in 24 hours,I didn't mention last nights on here though. Perhaps I need to put the router in the fridge. I will check with support later.
Title: Re: PPP loss
Post by: Sebby on Jul 01, 2009, 13:51:18
So you haven't been losing sync, just the PPP?
Title: Re: PPP loss
Post by: Steve on Jul 01, 2009, 15:29:49
Well the netgear claims to be synced with no connection to idnet,so yes a loss of ppp.Support suggested I give them a call if happens again as the line test is in real time.
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