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Technical News & Discussion => IDNet Help => Topic started by: ou7shined on Jun 30, 2009, 10:37:24

Title: my ADSL2+ went live this morning
Post by: ou7shined on Jun 30, 2009, 10:37:24
There is a marked improvement  :thumb:.... (former ADSL figures in red)

DSL Line (Wire Pair): Line 1 (inner pair)
Protocol: G.DMT2+ Annex A
Downstream Rate: 9985 kbps  7264 kbps
Upstream Rate: 868 kbps  448 kbps
Channel: Fast
Current Noise Margin: 12.0 dB (Downstream) 8.2 dB (Upstream) 12.0 dB (Downstream) 22.0 dB (Upstream)

Current Attenuation: 35.6 dB (Downstream) 18.4 dB (Upstream) 31.7 dB (Downstream) 17.5 dB (Upstream)
Current Output Power: 20.3 dBm (Downstream) 10.2 dBm (Upstream) 19.8 dBm (Downstream) 12.3 dBm (Upstream)

DSLAM Vendor Information: Country: {0xB5} Vendor: {IFTN} Specific: {0xB971}
PVC Info: 0/38

Also my pings have gone back to something resembling what I was getting when I first joined all those years ago.

Tracing route to idnet.net [212.69.36.10]
over a maximum of 30 hops:

  1     2 ms     2 ms     1 ms  home [192.168.1.254]
  2    31 ms    31 ms    31 ms  telehouse-gw4-lo2.idnet.net [212.69.63.99]
  3    31 ms    29 ms    29 ms  telehouse-gw3-g0-1-400.idnet.net [212.69.63.243]

  4    30 ms    31 ms    31 ms  redbus-gw2-g0-1-331.idnet.net [212.69.63.5]
  5    32 ms    31 ms    31 ms  redbus-gw1-fa2-0-300.idnet.net [212.69.63.225]
  6    31 ms    31 ms    31 ms  www.idnet.net [212.69.36.10]

Trace complete.

So, am I now in a training period? Are my stats likely to go up (or down)?
Title: Re: my ADSL2+ went live this morning
Post by: Simon on Jun 30, 2009, 10:53:21
From what I understand, ADSL2+ is rate adaptive, so it's always likely to vary a bit.

Glad you're happy so far.  :tbumb:
Title: Re: my ADSL2+ went live this morning
Post by: ou7shined on Jun 30, 2009, 11:09:08
Yup very happy so far. :fingers: ;D

My connection halted just now and my 2700 advised a restart, which I did. My downs have gone down but my ups have gone up.

Line 1 (inner pair)
Protocol: G.DMT2+ Annex A
Downstream Rate: 9861 kbps 
Upstream Rate: 928 kbps 
Channel: Fast
Current Noise Margin: 12.1 dB (Downstream) 6.0 dB (Upstream)
Current Attenuation: 35.6 dB (Downstream) 18.3 dB (Upstream)
Current Output Power: 20.3 dBm (Downstream) 10.6 dBm (Upstream)
DSLAM Vendor Information: Country: {0xB5} Vendor: {IFTN} Specific: {0xB971}
PVC Info: 0/38
Title: Re: my ADSL2+ went live this morning
Post by: Bill on Jun 30, 2009, 11:10:03
Quote from: Simon on Jun 30, 2009, 10:53:21
From what I understand, ADSL2+ is rate adaptive
I think that's in the spec, but not the BT implementation. Surprise, surprise...
Title: Re: my ADSL2+ went live this morning
Post by: ou7shined on Jun 30, 2009, 11:58:34
I've tried a few speed tests and they aren't that great.
The different tester's overall results vary but are individually consistent. (can't get on to the BT tester at all)

thinkbroadband came in with a lowball (http://www.thinkbroadband.com/speedtest/results/id/124635859811219717518.html)...

... while speedtest.net came back with a higher (http://www.speedtest.net/result/506861507.png) guesstimate.
Title: Re: my ADSL2+ went live this morning
Post by: Lance on Jun 30, 2009, 13:48:30
Looking good! THe change in pings suggests that it was indeed BT with the problem.

As for the speed, it may well be that your profile needs time to catch up with your sync.
Title: Re: my ADSL2+ went live this morning
Post by: Sebby on Jun 30, 2009, 13:56:18
The stats look good. Do a BT speed test if you can so we can see the profile.
Title: Re: my ADSL2+ went live this morning
Post by: Noreen on Jun 30, 2009, 17:32:36
I've found that the best time to get on the BT test site is around 8.30am, never seems to be busy then.
Title: Re: my ADSL2+ went live this morning
Post by: ou7shined on Jun 30, 2009, 22:23:42
I've finally managed to get it to work....

Test1 comprises of Best Effort Test:  -provides background information.
    Your DSL connection rate: 9920 kbps(DOWN-STREAM),  960 kbps(UP-STREAM)
    IP profile for your line is - 7150 kbps
    Actual IP throughput achieved during the test was - 6693 kbps
Title: Re: my ADSL2+ went live this morning
Post by: Lance on Jun 30, 2009, 22:26:55
That shows that your profile us still the maximum available prior to the switch. Hopefully it should sort itself out within five days of change over but if it doesn't contact support.
Title: Re: my ADSL2+ went live this morning
Post by: Sebby on Jun 30, 2009, 22:43:32
The profile should go up to 8000k for that sync. :)
Title: Re: my ADSL2+ went live this morning
Post by: ou7shined on Jun 30, 2009, 22:52:40
Well that's 2k more than I had before. :)

My connection has been quite flakey all day. I take it that's just everything settling down yeah?
Title: Re: my ADSL2+ went live this morning
Post by: PuncH on Jun 30, 2009, 22:59:22
Quote from: ou7shined on Jun 30, 2009, 22:52:40
Well that's 2k more than I had before. :)

My connection has been quite flakey all day. I take it that's just everything settling down yeah?

More than likely. Mine was all over the shop for the first couple of days. Then it settled right down and has been stable for several days now.
Title: Re: my ADSL2+ went live this morning
Post by: ou7shined on Jun 30, 2009, 23:49:57
Quote from: PuncH on Jun 30, 2009, 22:59:22
More than likely. Mine was all over the shop for the first couple of days. Then it settled right down and has been stable for several days now.
Cheers, that's good to know... if you know what I mean.  ;D
Title: Re: my ADSL2+ went live this morning
Post by: ou7shined on Jul 01, 2009, 11:08:54
Oops!

Test1 comprises of Best Effort Test:  -provides background information.
   Your DSL connection rate: 10035 kbps(DOWN-STREAM),  1009 kbps(UP-STREAM)
   IP profile for your line is - 6500 kbps
   Actual IP throughput achieved during the test was - 5594 kbps

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

Tracing route to idnet.net [212.69.36.10]
over a maximum of 30 hops:

 1     3 ms     2 ms     2 ms  home [192.168.1.254]
 2    45 ms    43 ms    43 ms  telehouse-gw4-lo2.idnet.net [212.69.63.99]
 3    44 ms    45 ms    43 ms  telehouse-gw3-g0-1-400.idnet.net [212.69.63.243]

 4    44 ms    45 ms    45 ms  redbus-gw2-g0-1-331.idnet.net [212.69.63.5]
 5    43 ms    45 ms    45 ms  redbus-gw1-fa2-0-300.idnet.net [212.69.63.225]
 6    45 ms    45 ms    45 ms  www.idnet.net [212.69.36.10]

Trace complete.

Apart from the connection rates, this is exactly where I was 2 months ago.
Title: Re: my ADSL2+ went live this morning
Post by: Sebby on Jul 01, 2009, 13:50:05
That's because the profile is wrong due to the instability. Once things settle down, the profile will adjust and your throughput will reflect the increased sync. :)
Title: Re: my ADSL2+ went live this morning
Post by: ou7shined on Jul 01, 2009, 14:16:26
I'm such a Jessie about all this aren't I.  ;D
Title: Re: my ADSL2+ went live this morning
Post by: Sebby on Jul 01, 2009, 16:13:19
:zip: :)x
Title: Re: my ADSL2+ went live this morning
Post by: ou7shined on Jul 03, 2009, 10:45:12
I'm honestly trying not to worry here :whistle: but things just don't seem to be getting any better... and how come my pings have gone back to 45ms surely they are separate from my profile?

All these test were done within 5 minutes of each other.

DSL Line (Wire Pair): Line 1 (inner pair)
Protocol: G.DMT2+ Annex A
Downstream Rate: 6653 kbps  
Upstream Rate: 1006 kbps  
Channel: Interleaved
Current Noise Margin: 16.4 dB (Downstream) 5.9 dB (Upstream)
Current Attenuation: 35.6 dB (Downstream) 18.4 dB (Upstream)
Current Output Power: 20.1 dBm (Downstream) 11.9 dBm (Upstream)
DSLAM Vendor Information: Country: {0xB5} Vendor: {IFTN} Specific: {0xB971}
PVC Info: 0/38

Test1 comprises of Best Effort Test:  -provides background information.
    Your DSL connection rate: 8404 kbps(DOWN-STREAM),  942 kbps(UP-STREAM)
    IP profile for your line is - 6500 kbps
    Actual IP throughput achieved during the test was - 6045 kbps

Tracing route to idnet.net [212.69.36.10]
over a maximum of 30 hops:

  1     3 ms     2 ms     1 ms  home [192.168.1.254]
  2    45 ms    45 ms    45 ms  telehouse-gw4-lo2.idnet.net [212.69.63.99]
  3    44 ms    45 ms    47 ms  telehouse-gw3-g0-1-400.idnet.net [212.69.63.243]
  4    44 ms    45 ms    45 ms  redbus-gw2-g0-1-331.idnet.net [212.69.63.5]
  5    45 ms    46 ms    45 ms  redbus-gw1-fa2-0-300.idnet.net [212.69.63.225]
  6    45 ms    45 ms    45 ms  www.idnet.net [212.69.36.10]

Trace complete.

Some pages seem to be killing my connection too (ebay is really bad) and I have to restart my router each time
in order to reconnection to the server. ???

Title: Re: my ADSL2+ went live this morning
Post by: glen on Jul 03, 2009, 11:00:42
Quote from: ou7shined on Jul 03, 2009, 10:45:12
I'm honestly trying not to worry here :whistle: but things just don't seem to be getting any better... and how come my pings have gone back to 45ms surely they are separate from my profile?

All these test were done within 5 minutes of each other.

DSL Line (Wire Pair): Line 1 (inner pair)
Protocol: G.DMT2+ Annex A
Downstream Rate: 6653 kbps  
Upstream Rate: 1006 kbps  
Channel: Interleaved
Current Noise Margin: 16.4 dB (Downstream) 5.9 dB (Upstream)
Current Attenuation: 35.6 dB (Downstream) 18.4 dB (Upstream)
Current Output Power: 20.1 dBm (Downstream) 11.9 dBm (Upstream)
DSLAM Vendor Information: Country: {0xB5} Vendor: {IFTN} Specific: {0xB971}
PVC Info: 0/38

Test1 comprises of Best Effort Test:  -provides background information.
    Your DSL connection rate: 8404 kbps(DOWN-STREAM),  942 kbps(UP-STREAM)
    IP profile for your line is - 6500 kbps
    Actual IP throughput achieved during the test was - 6045 kbps

Tracing route to idnet.net [212.69.36.10]
over a maximum of 30 hops:

  1     3 ms     2 ms     1 ms  home [192.168.1.254]
  2    45 ms    45 ms    45 ms  telehouse-gw4-lo2.idnet.net [212.69.63.99]
  3    44 ms    45 ms    47 ms  telehouse-gw3-g0-1-400.idnet.net [212.69.63.243]
  4    44 ms    45 ms    45 ms  redbus-gw2-g0-1-331.idnet.net [212.69.63.5]
  5    45 ms    46 ms    45 ms  redbus-gw1-fa2-0-300.idnet.net [212.69.63.225]
  6    45 ms    45 ms    45 ms  www.idnet.net [212.69.36.10]

Trace complete.

Some pages seem to be killing my connection too (ebay is really bad) and I have to restart my router each time
in order to reconnection to the server. ???


I had similar problems myself especially with throughput, which just went lower and lower. Went back to adsl max and throughput is getting back to normal at last. Any way good luck.
Title: Re: my ADSL2+ went live this morning
Post by: Sebby on Jul 03, 2009, 13:03:38
Quote from: ou7shined on Jul 03, 2009, 10:45:12
I'm honestly trying not to worry here :whistle: but things just don't seem to be getting any better... and how come my pings have gone back to 45ms surely they are separate from my profile?

All these test were done within 5 minutes of each other.

DSL Line (Wire Pair): Line 1 (inner pair)
Protocol: G.DMT2+ Annex A
Downstream Rate: 6653 kbps  
Upstream Rate: 1006 kbps  
Channel: Interleaved
Current Noise Margin: 16.4 dB (Downstream) 5.9 dB (Upstream)
Current Attenuation: 35.6 dB (Downstream) 18.4 dB (Upstream)
Current Output Power: 20.1 dBm (Downstream) 11.9 dBm (Upstream)
DSLAM Vendor Information: Country: {0xB5} Vendor: {IFTN} Specific: {0xB971}
PVC Info: 0/38

Test1 comprises of Best Effort Test:  -provides background information.
    Your DSL connection rate: 8404 kbps(DOWN-STREAM),  942 kbps(UP-STREAM)
    IP profile for your line is - 6500 kbps
    Actual IP throughput achieved during the test was - 6045 kbps

Tracing route to idnet.net [212.69.36.10]
over a maximum of 30 hops:

  1     3 ms     2 ms     1 ms  home [192.168.1.254]
  2    45 ms    45 ms    45 ms  telehouse-gw4-lo2.idnet.net [212.69.63.99]
  3    44 ms    45 ms    47 ms  telehouse-gw3-g0-1-400.idnet.net [212.69.63.243]
  4    44 ms    45 ms    45 ms  redbus-gw2-g0-1-331.idnet.net [212.69.63.5]
  5    45 ms    46 ms    45 ms  redbus-gw1-fa2-0-300.idnet.net [212.69.63.225]
  6    45 ms    45 ms    45 ms  www.idnet.net [212.69.36.10]

Trace complete.

Some pages seem to be killing my connection too (ebay is really bad) and I have to restart my router each time
in order to reconnection to the server. ???



The sync has changed between the time you copied that information from the router and did the speed test. It looks like your main problem is instability. Remind me, have you tried the test socket/removing ring wires?
Title: Re: my ADSL2+ went live this morning
Post by: ou7shined on Jul 03, 2009, 13:06:47
I'm still plugged directly into the test socket since the malarkey a few weeks back.
Title: Re: my ADSL2+ went live this morning
Post by: Sebby on Jul 03, 2009, 13:07:42
Oh yes, apologies, I lose track. :blush: ;D

Clearly there's something wrong with your line, but I don't know what to suggest if BT won't do anything. Have you contacted IDNet to see if they can suggest anything?
Title: Re: my ADSL2+ went live this morning
Post by: ou7shined on Jul 03, 2009, 13:16:41
No worries man.

Not yet. I was kind of hoping that this was just part of settling in. My pings heading back up has alarm bells ringing though, yeah? I'm not sure if dropping connections is supposed to be expected during this time - but is sure is a pain manually rebooting my router each time.

Is there an errors page for my 2700 that I can put up here that might clarify things?
Title: Re: my ADSL2+ went live this morning
Post by: Sebby on Jul 03, 2009, 13:19:16
Settling in is often misunderstood. The only thing that may happen is the target SNRM is raised to increase stability, but a) this should happen almost straight away, and b) it can happen at any time, not just in the training period.
Title: Re: my ADSL2+ went live this morning
Post by: ou7shined on Jul 03, 2009, 14:51:41
Just spoke to Simon.
It is showing up that I have had 28 logins so far today. :eek4:
They are going to run a few line tests and get back to me. :fingers:
Title: Re: my ADSL2+ went live this morning
Post by: Simon on Jul 03, 2009, 17:15:07
The pings could be symptomatic of iPlayer traffic due to the tennis, but as has been said, sorting your line out is the first priority.
Title: Re: my ADSL2+ went live this morning
Post by: ou7shined on Jul 03, 2009, 17:21:06
Quote... results show a small number of errors on the upstream path.

I wish I knew what that meant. ;D

Anyway it has been passed onto BT to check the exchange now.
Title: Re: my ADSL2+ went live this morning
Post by: Lance on Jul 04, 2009, 23:43:13
It means that the line test has turned up some errors on the part of the line which sends data from your computer to the outside world. Hopefully BT will find something to fix!