Print Page - Connection problems

Title: Connection problems
Post by: jodybhoy on Jun 28, 2009, 18:55:39

Hi there,

Not posted for ages due to being very happy with idnet....until now.

My connection is now constantly dropping which is making me now consider going elsewhere after 2 years.

Just posting to see if anyone could through some advice my way.

Thanks
J

Title: Re: Connection problems
Post by: Glenn on Jun 28, 2009, 19:37:57

Jodybhoy,

If you have an NTE5 try removing the faceplate and connecting the router directly to the test socket, and if possible monitor it for 24hrs, this will remove all internal wiring you may have. What are your router stats like?

Title: Re: Connection problems
Post by: Sebby on Jun 28, 2009, 22:15:53

Hold your horses, J. ;D

When you say you're losing connection, is that sync or PPP? I suspect the former, which suggests a line problem in some way, and not IDNet.

Could you let us know a bit about your setup, and also the stats from your router would be handy.

Title: Re: Connection problems
Post by: Lance on Jun 28, 2009, 22:36:26

A result from a BT speedtest would be good as well.

Title: Re: Connection problems
Post by: jodybhoy on Jun 28, 2009, 22:55:47

Thanks to all for help, i am glad to report everything seems now to be fine.

Cheers :thumb:

Title: Re: Connection problems
Post by: Sebby on Jun 29, 2009, 15:14:00

Let us know if you have anymore trouble. :)

Title: Re: Connection problems
Post by: cavillas on Jun 29, 2009, 22:28:06

Just talking about it helps a lot you know. ;D

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Technical News & Discussion => IDNet Help => Topic started by: jodybhoy on Jun 28, 2009, 18:55:39