Hi all,have been having problems with speed and have been advised that the line is retraing ,can anyone advise how long this process takes ? it seems to be dragging on a bit :shake:
Current Rate: 6405 kbs 1044 kbs
Max Rate: 6829 kbs 1044 kbs
Current Connection:
Current Noise Margin: 7.8 dB 6.0 dB
Current Attenuation: 43.3 dB 24.5 dB
Current Output Power: 19.5 dBm 12.1 dBm
This means nothing to me
(http://www.speedtest.net/result/504185360.png) (http://www.speedtest.net)
Tried to carry out a BT test but it would not perform
Quote from: badpianoplayer on Jun 26, 2009, 09:51:00
Hi all,have been having problems with speed and have been advised that the line is retraing ,can anyone advise how long this process takes ? it seems to be dragging on a bit :shake:
Current Rate: 6405 kbs 1044 kbs
Max Rate: 6829 kbs 1044 kbs
Current Connection:
Current Noise Margin: 7.8 dB 6.0 dB
Current Attenuation: 43.3 dB 24.5 dB
Current Output Power: 19.5 dBm 12.1 dBm
This means nothing to me
(http://www.speedtest.net/result/504185360.png) (http://www.speedtest.net)
Tried to carry out a BT test but it would not perform
Speedtest.Net is not that reliable David, It showed my line as having a 21Mb/s download once, and I am on normal ADSL Max, as far as I am aware a line retrain takes ten days. You really need to get a BT speedtest if you can.
Edit: Have you got the latest version of the Java runtime environment David?, You need that for the BT speedtest, check it here http://www.java.com/en/download/manual.jsp just click on verify Java.
Thanks Gary all that showed was line speed 2000 but it failed to test so now I have to wait 3 hours TBB shows
26/06/09 10:23:27
Speed Down 1896.36 Kbps ( 1.9 Mbps )
Speed Up 881.14 Kbps ( 0.9 Mbps )
Port 8095
Server speedtest1.thinkbroadband.com
I have taken the faceplate off,put it back on to no avail will try again with BT later on Thanks :(
Quote from: badpianoplayer on Jun 26, 2009, 10:26:12
Thanks Gary all that showed was line speed 2000 but it failed to test so now I have to wait 3 hours TBB shows
26/06/09 10:23:27
Speed Down 1896.36 Kbps ( 1.9 Mbps )
Speed Up 881.14 Kbps ( 0.9 Mbps )
Port 8095
Server speedtest1.thinkbroadband.com
I have taken the faceplate off,put it back on to no avail will try again with BT later on Thanks :(
:fingers: it works better later, as your throughput is low, and your noise margin of 7.8 is not that high to indicate a lot of disconnects. But really you need to wait till the training period is up as the line will be tested to find the most stable point by BT's gear.
:thnks: I think support have done all they can now but it has been a while and I had hoped for the stability by now
Hi David
The line speed of (profile) of 2000 from the BT speedtest is what is limiting you and is the default starting profile for a new connection. Line traiing is 10 days but if you've been stuck at the 2000 for a few days support should be able to get BT to un-stick it (its normally the only thing BT will do within the training period).
:thnks: Lance I have had speeds of 5.5 and only a day ago I was on 4 but it just reverts back to this 1.9..I will see how it goes and get onto them next week thanks
Test1 comprises of Best Effort Test: -provides background information.
Your DSL connection rate: 6404 kbps(DOWN-STREAM), 1043 kbps(UP-STREAM)
IP profile for your line is - 2000 kbps
Actual IP throughput achieved during the test was - 1848 kbps
Managed this at last
You've got a stuck 2Mb profile, which is common when you migrate to a different service. Once it clears, your throughput should increase.
:fingers: :thnks: Sebby
Quote from: Sebby on Jun 26, 2009, 14:58:42
You've got a stuck 2Mb profile, which is common when you migrate to a different service. Once it clears, your throughput should increase.
As a matter of interest what causes a profile to stick and is it conceivable that it could remain stuck indefinitely?
(http://www.speedtest.net/result/504409532.png) (http://www.speedtest.net)
I may be wrong, but I thought IDNet could get a stuck profile cleared?
1278.59 Kbps ( 1.2 Mbps )
Speed Up 837.80 Kbps ( 0.8 Mbps )
Im just sinking lower and there is nothing I can do about it.....I have gone from a faulty dial out to putting interleaving on...filter on faceplate off I just want my old service back >:(
So sorry to hear you're still having trouble, David. You can, of course, ask IDNet to revert you back to standard ADSL.
I think it my only option Simon ???
Date 26/06/09 18:18:59
Speed Down 954.24 Kbps ( 0.9 Mbps )
Speed Up 837.91 Kbps ( 0.8 Mbps
Quote from: zappaDPJ on Jun 26, 2009, 16:23:18
As a matter of interest what causes a profile to stick and is it conceivable that it could remain stuck indefinitely?
It just seems to be something that BT do. It's not stuck in the traditional sense.
Quote from: Simon on Jun 26, 2009, 17:28:07
I may be wrong, but I thought IDNet could get a stuck profile cleared?
They can, though this isn't strictly a stuck profile.
It does seem the new ADSL 2+ system has its kinks Sebby. :( its a shame IDNet are not capable of using their own LLU
My profile was well and truly stuck for a few days when I moved house. IDNet sorted it within an hour or so after I rang them.
Went from sub 2000 to over 7000 within minutes.
Quote from: sobranie on Jun 26, 2009, 19:09:42
My profile was well and truly stuck for a few days when I moved house. IDNet sorted it within an hour or so after I rang them.
Went from sub 2000 to over 7000 within minutes.
I had a stuck one with Orange and they did not admit it >:( took weeks, Idnet are the fastest at sorting out issues I have ever had, I think its a learning curve with all on ADSL 2 though.
Think I had better ask to go back to my cosy warm ADSL Gary this seems to have stumped them and its painfully slow .I dont think this is a stuck profile though I have had that before and it was an easy fix .this is imo or relates to the new service which I made an error on signing up to as I found out after my line could not cope with any more so in download speed it remained the same but the up did increase but sadly thats when the problems began.....
Tonight is getting so I will just turn off until Monday as this is getting so I cant use the two course I am on at the moment .. :-\
Test1 comprises of Best Effort Test: -provides background information.
Your DSL connection rate: 6416 kbps(DOWN-STREAM), 992 kbps(UP-STREAM)
IP profile for your line is - 2000 kbps
Actual IP throughput achieved during the test was - 928 kbps
If you wish to discuss these results please contact your ISP.
Well, you know you'll have IDNet's full support, as far as they can give it, David
Quote from: Gary on Jun 26, 2009, 19:03:54
It does seem the new ADSL 2+ system has its kinks Sebby. :( its a shame IDNet are not capable of using their own LLU
It's not that they're not capable, it's that it's too expensive for a small player like IDNet.
Quote from: Simon on Jun 26, 2009, 21:11:05
Well, you know you'll have IDNet's full support, as far as they can give it, David
No question Simon
QuoteIt's not that they're not capable, it's that it's too expensive for a small player like IDNet.
We have the technology but not, it seems the infra structure ...BT s failure to invest ? :dunno:
(http://www.speedtest.net/result/504619216.png) (http://www.speedtest.net)
Quote from: Sebby on Jun 26, 2009, 21:27:03
It's not that they're not capable, it's that it's too expensive for a small player like IDNet.
Thats what I meant Sebby, I worded it badly sorry, it is ferociously expensive but much better in many ways, seeing the BT teething issues I am glad I cant upgrade so far, hopefully the kinks will have been ironed out when it gets to my exchange, but this is BT we are talking about ;)
Quote from: badpianoplayer on Jun 26, 2009, 22:41:23
We have the technology but not, it seems the infra structure ...BT s failure to invest ? :dunno:
BT used cheaper Chinese components and were told of security risks as well, serious ones but it was way to late by then, a false economy as most people know if you spend more to start, generally you spend less later on as you should in theory have less issues, so far its a bit messy as BT took the easy option and kept its hands in its pockets, there is also only so much you can do to upgrade such a huge monopoly of a network, it was broken as it was being fixed sadly I think.
QuoteSo sorry to hear you're still having trouble, David. You can, of course, ask IDNet to revert you back to standard ADSL.
I accept defeat is there anyone here who knows if there is a charge for reverting back ?and is it the same amount as reverting to ?
Yes there is mate i think it's £11 or so. I'm changing back myself due to similar issues, takes 5 working days. Good luck.
Cheers Glen........£22 down the swany a lot of agro not one of my better choices. :shake:
Quote from: badpianoplayer on Jun 27, 2009, 19:02:16
Cheers Glen........£22 down the swany a lot of agro not one of my better choices. :shake:
Thing is ADSL2+ seems to be one of those things where you don't know if it'll be any good until you try it.
I'll be looking at my options as well. The switch to ADSL2+ has been a dismal failure for me.
You'd probably pay more in call charges with certain other isp's than the cost of a regrade in the long run, so not so bad if you look at it that way.
Thing is ADSL2+ seems to be one of those things where you don't know if it'll be any good until you try it.
I agree with all thats been said, I just didnt think it was a gamble
QuoteThing is ADSL2+ seems to be one of those things where you don't know if it'll be any good until you try it.
True Glen I got sucked into all the hype and really whichever way I look at it I will be paying for an upgrade which never was so no comfort there really I can think of better ways of spending the money.I cant see I have any choice in the matter I either stick with this with speeds which Tiscali were faster at times or I pay to go back to my old service .....Hobsons choice !
Guys, I have asked for clarification from IDNet re reversion charges.
:thnks: Simon appreciated
:thnks: :)
I'm more than happy to go back to adsl cos my speeds were great i've no problem with it at all. The way I look at it is me paying £11 for a regrade is nothing to what I used to spend in the bar drinking everyday. And I've still got my liver intact :thumb: