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Technical News & Discussion => Windows News & Discussion => Topic started by: sobranie on Jun 25, 2009, 18:26:22

Title: nod32 threat
Post by: sobranie on Jun 25, 2009, 18:26:22
nod32 has just thrown this up and has not automatically removed same;

G:\System Volume Information\_restore{313B26BB-4A4F-4248-B2A1-AA4D09BB4EA2}\RP763\A0124087.exe »RAR »Toolbar.exe - Win32/Toolbar.AskSBar application

I'd like to remove it of course but damned if I can find it on Drive G.

Any ideas pls folks?

Title: Re: nod32 threat
Post by: vitriol on Jun 25, 2009, 18:54:32
looks like its situated in the system restore volume.  Try disabling system restore then run the cleaning program.
Title: Re: nod32 threat
Post by: Gary on Jun 25, 2009, 19:15:00
Quote from: sobranie on Jun 25, 2009, 18:26:22
nod32 has just thrown this up and has not automatically removed same;

G:\System Volume Information\_restore{313B26BB-4A4F-4248-B2A1-AA4D09BB4EA2}\RP763\A0124087.exe »RAR »Toolbar.exe - Win32/Toolbar.AskSBar application

I'd like to remove it of course but damned if I can find it on Drive G.

Any ideas pls folks?

Do you have Nero?
Title: Re: nod32 threat
Post by: Sebby on Jun 25, 2009, 19:24:31
Disable system restore, run a scan, restart and enable it again.
Title: Re: nod32 threat
Post by: Gary on Jun 25, 2009, 20:01:42
Nero often installs that toolbar, its a pain, I will not use it anymore, its not a nasty but its still something you didnt want, been mentioned on the Nod32 forum before, and on Kaspersky.
Title: Re: nod32 threat
Post by: Sebby on Jun 25, 2009, 21:19:36
Nero is fast becoming like Norton. :shake:
Title: Re: nod32 threat
Post by: sobranie on Jun 25, 2009, 22:30:12
sys restore disabled. nod32 in depth analysis reveals infection gone I hope. jftr my sys restore packed in a few weeks ago and having scoured the net to re-enable it I decided to do without it so things will have to await a feformat which I intend to do next week (I think).

Q. Is it possible to use win explorer to dump sys restore app and files & do a sfc /scannow and let the winxp disc dump a new copy on the 'puter automatically? 
Title: Re: nod32 threat
Post by: Sebby on Jun 25, 2009, 23:21:37
You can't remove system restore, but try an sfc /scannow (though I've never had any luck with that - a clean install of Windows would be my preferred option!). :)
Title: Re: nod32 threat
Post by: Gary on Jun 26, 2009, 00:01:58
Quote from: sobranie on Jun 25, 2009, 22:30:12
sys restore disabled. nod32 in depth analysis reveals infection gone I hope. jftr my sys restore packed in a few weeks ago and having scoured the net to re-enable it I decided to do without it so things will have to await a feformat which I intend to do next week (I think).

Q. Is it possible to use win explorer to dump sys restore app and files & do a sfc /scannow and let the winxp disc dump a new copy on the 'puter automatically? 
sfc/ Scannow may help but I would be inclined like Sebby says to reinstall if its a very old install anyway. Have you checked the system restore service? Open Administrative Tools, click Computer Management, and then click Services and Applications. Click Services, and double-click System Restore Services from the list. Verify the service is started and running. If not, under Service status, click Start and change the startup type to Automatic. then reenable it and see if its ok. It could also be the system volume information folder is corrupt see how to fix that here http://support.microsoft.com/kb/841568
Title: Re: nod32 threat
Post by: sobranie on Jun 26, 2009, 19:06:06
Thanks for all replies. Have kicked solutions around accordingly and found system volume information on 1 external HD only which I have renamed to system volume information2 as per MS help sheet. On drives C and F on main computer I have drawn a complete blank on system volume information file which doesn't seem to exist. Barking up wrong tree perhaps, ......... an idiots guide to finding elusive file would be greatfully appreciated. 
Title: Re: nod32 threat
Post by: Gary on Jun 26, 2009, 19:15:28
Quote from: sobranie on Jun 26, 2009, 19:06:06
Thanks for all replies. Have kicked solutions around accordingly and found system volume information on 1 external HD only which I have renamed to system volume information2 as per MS help sheet. On drives C and F on main computer I have drawn a complete blank on system volume information file which doesn't seem to exist. Barking up wrong tree perhaps, ......... an idiots guide to finding elusive file would be greatfully appreciated. 
I'll try on mine, have you re-enabled system restore in your main drive?
Title: Re: nod32 threat
Post by: Gary on Jun 26, 2009, 19:22:11
Quote from: sobranie on Jun 26, 2009, 19:06:06
Thanks for all replies. Have kicked solutions around accordingly and found system volume information on 1 external HD only which I have renamed to system volume information2 as per MS help sheet. On drives C and F on main computer I have drawn a complete blank on system volume information file which doesn't seem to exist. Barking up wrong tree perhaps, ......... an idiots guide to finding elusive file would be greatfully appreciated. 
You need to  Clear the Hide protected operating system files (Recommended) check box in folder options as well as View hidden files and folders on your main drive.
Title: Re: nod32 threat
Post by: sobranie on Jun 26, 2009, 20:13:11
Quote from: Gary on Jun 26, 2009, 19:15:28
I'll try on mine, have you re-enabled system restore in your main drive?

Yep.

Quote from: Gary on Jun 26, 2009, 19:22:11
You need to  Clear the Hide protected operating system files (Recommended) check box in folder options as well as View hidden files and folders on your main drive.

Have now found system volume information files on C and F.  Both files are blank. Both files are access denied too! Both files refuse to be renamed.
Now reached the stage where I am about to reach for my windows xp disc and reformat .... either that or go back to my beloved BBC 'puter which hasn't seen the light of day in 20+ years!!
Once again, thanks for all your help guys.
Title: Re: nod32 threat
Post by: Gary on Jun 26, 2009, 20:19:33
Quote from: sobranie on Jun 26, 2009, 20:13:11
Yep.

Have now found system volume information files on C and F.  Both files are blank. Both files are access denied too! Both files refuse to be renamed.
Now reached the stage where I am about to reach for my windows xp disc and reformat .... either that or go back to my beloved BBC 'puter which hasn't seen the light of day in 20+ years!!
Once again, thanks for all your help guys.

Are you using a AV that protects operating file systems? you need to have ful admin rights to rename them.
Title: Re: nod32 threat
Post by: Sebby on Jun 26, 2009, 21:34:54
Quote from: sobranie on Jun 26, 2009, 20:13:11
Yep.

Have now found system volume information files on C and F.  Both files are blank. Both files are access denied too! Both files refuse to be renamed.
Now reached the stage where I am about to reach for my windows xp disc and reformat .... either that or go back to my beloved BBC 'puter which hasn't seen the light of day in 20+ years!!
Once again, thanks for all your help guys.


If access is denied, it sounds like system restore is still switched on to me.
Title: Re: nod32 threat
Post by: Gary on Jun 26, 2009, 22:52:56
Quote from: Sebby on Jun 26, 2009, 21:34:54
If access is denied, it sounds like system restore is still switched on to me.
Quote from: Sebby on Jun 26, 2009, 21:34:54
If access is denied, it sounds like system restore is still switched on to me.
I agree, disable system restore, and rename the folder it should work then.
Title: Re: nod32 threat
Post by: Baz on Jun 27, 2009, 07:29:40
Quote from: sobranie on Jun 26, 2009, 20:13:11
.... either that or go back to my beloved BBC 'puter which hasn't seen the light of day in 20+ years!!
Once again, thanks for all your help guys.

you still have a BBC??     so do I. were clearing out junk recently and forgot we had it, monitor,discs,books everything.

Do you want to buy mine  :) does any one want to buy it  :laugh:

does any one know any where that will be interested in it
Title: Re: nod32 threat
Post by: Gary on Jun 27, 2009, 07:38:30
Quote from: Baz on Jun 27, 2009, 07:29:40
you still have a BBC??     so do I. were clearing out junk recently and forgot we had it, monitor,discs,books everything.

Do you want to buy mine  :) does any one want to buy it  :laugh:

does any one know any where that will be interested in it
Its probably collectable, you never know  :)
Title: Re: nod32 threat
Post by: Baz on Jun 27, 2009, 07:50:54
hmmmm  you sound interested Gary.

when can you collect it 
Title: Re: nod32 threat
Post by: Gary on Jun 27, 2009, 08:45:21
Quote from: Baz on Jun 27, 2009, 07:50:54
hmmmm  you sound interested Gary.

when can you collect it 
:but: :out:
Title: Re: nod32 threat
Post by: sobranie on Jun 27, 2009, 12:16:20
Sys restore now working, thanks guys.
Title: Re: nod32 threat
Post by: Sebby on Jun 27, 2009, 12:18:27
Gary, sounds like a legally-binding agreement to me. :tongue: