IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: Gary on Jun 21, 2009, 10:48:43

Title: Logging in to IDNet Account
Post by: Gary on Jun 21, 2009, 10:48:43
All I get when going to the IDNet home page is

type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

Any idea whats up?  :dunno:
Title: Re: Logging in to IDNet Account
Post by: Baz on Jun 21, 2009, 10:49:57
working for me Gary  :dunno:
Title: Re: Logging in to IDNet Account
Post by: Gary on Jun 21, 2009, 10:53:57
Quote from: Baz on Jun 21, 2009, 10:49:57
working for me Gary  :dunno:
I'll try again
Title: Re: Logging in to IDNet Account
Post by: Noreen on Jun 21, 2009, 10:58:07
No problem for me either, Gary.
Title: Re: Logging in to IDNet Account
Post by: Gary on Jun 21, 2009, 11:01:36
This is what I get :dunno: Its not a pc error its a server error it seems


(http://i157.photobucket.com/albums/t66/Killhippie/Untitledcopy.jpg)
Title: Re: Logging in to IDNet Account
Post by: Sebby on Jun 21, 2009, 12:12:43
It's working for me. Try a Ctrl+F5.
Title: Re: Logging in to IDNet Account
Post by: Gary on Jun 21, 2009, 13:20:49
Quote from: Sebby on Jun 21, 2009, 12:12:43
It's working for me. Try a Ctrl+F5.
No go, Sebby, Could be a corrupt account maybe, I have emailed support anyway
Title: Re: Logging in to IDNet Account
Post by: zappaDPJ on Jun 21, 2009, 13:30:52
I was able to log in but it's taking a long time (20-30 seconds) for the page to come back after I've entered my details.
Title: Re: Logging in to IDNet Account
Post by: Gary on Jun 21, 2009, 13:37:13
Quote from: zappaDPJ on Jun 21, 2009, 13:30:52
I was able to log in but it's taking a long time (20-30 seconds) for the page to come back after I've entered my details.
I get an instant server error  :( oddly though it then looks like you are logged in but you press you account and it says you are now logged out, or what ever it says when you do log out, something is messed up and it does it from my phone and two different browsers  :dunno:
Title: Re: Logging in to IDNet Account
Post by: Baz on Jun 21, 2009, 13:38:00
do you just mean the home page or are you trying to log in to you account Gary
Title: Re: Logging in to IDNet Account
Post by: Gary on Jun 21, 2009, 13:39:50
Quote from: Baz on Jun 21, 2009, 13:38:00
do you just mean the home page or are you trying to log in to you account Gary
My account baz
Title: Re: Logging in to IDNet Account
Post by: Baz on Jun 21, 2009, 13:41:39
yeah just checked and I get a login failed message



tried again and got an 'authentication required'  window asking for user name and password.put them in and it let me in :dunno:
Title: Re: Logging in to IDNet Account
Post by: Gary on Jun 21, 2009, 13:44:36
Quote from: Baz on Jun 21, 2009, 13:41:39
yeah just checked and I get a login failed message
Phew thats ok...well not ok but its not just me, I have contacted support on the out of hours number just in case its something they should be aware of  :)
Title: Re: Logging in to IDNet Account
Post by: Baz on Jun 21, 2009, 13:45:17
sorry to disappoint Gary but I got in
Title: Re: Logging in to IDNet Account
Post by: Gary on Jun 21, 2009, 13:47:14
Quote from: Baz on Jun 21, 2009, 13:45:17
sorry to disappoint Gary but I got in
lol well something is up with my account so they can have  a look, its one of those days, I think I'll turn the pc off and go back to bed.

Edit: its an error and Idnet will sort it out, Brian has seen that error message before. Well thats it I give up on today, off to bed soon be Monday  :lala:
Title: Re: Logging in to IDNet Account
Post by: Sebby on Jun 21, 2009, 14:27:06
Afternoon nap time! ;D
Title: Re: Logging in to IDNet Account
Post by: Gary on Jun 21, 2009, 17:20:12
Quote from: Sebby on Jun 21, 2009, 14:27:06
Afternoon nap time! ;D
:yawn: it was  ;D
Title: Re: Logging in to IDNet Account
Post by: Simon on Jun 21, 2009, 17:23:36
I seem to be able to log in and navigate my account now.