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Technical News & Discussion => IDNet Help => Topic started by: PuncH on Jun 15, 2009, 22:37:13

Title: Bit of a daft question, but what could cause this?
Post by: PuncH on Jun 15, 2009, 22:37:13
Internet light to go red and I lose connection, but the sync light stayed green?

Title: Re: Bit of a daft question, but what could cause this?
Post by: Lance on Jun 15, 2009, 22:40:41
Most likely is Bt at work or exchange fault, followed by IDNet work or fault. It is basically you no longer being authenticated on the network (losing PPP). As long as it doesn't keep repeating then it shouldn't be a problem.
Title: Re: Bit of a daft question, but what could cause this?
Post by: Glenn on Jun 15, 2009, 22:41:19
Is the router losing PPP, a look in the router stats should tell you?
Title: Re: Bit of a daft question, but what could cause this?
Post by: Sebby on Jun 15, 2009, 22:55:52
Sounds like a loss of PPP, which shouldn't really happen unless there's been a loss of sync. It might be worth checking with IDNet if they can see a reason for it.
Title: Re: Bit of a daft question, but what could cause this?
Post by: PuncH on Jun 15, 2009, 23:04:58
Hmmm...i wondered if it could be the storms that have battered the area tonight, but I've just had a re-sync too.

I adjusted my MTU last night...could that have affected things?

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Title: Re: Bit of a daft question, but what could cause this?
Post by: Lance on Jun 15, 2009, 23:05:45
Nope not at all :)
Title: Re: Bit of a daft question, but what could cause this?
Post by: PuncH on Jun 15, 2009, 23:08:16
The drops in the noise margin seemed to coincide first with the loss of connection (but no re-sync) and then getting kicked off xbox live a little later on.

edit: just had two re-syncs in quick succession, however the router is re-syncing at the same speed (19438kbps) which is odd as I'm in the 10 day training thingy.
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