IDNetters Forums

Technical News & Discussion => Windows News & Discussion => Topic started by: Ray on Jun 01, 2009, 17:14:48

Title: Adobe Photoshop Elements 7
Post by: Ray on Jun 01, 2009, 17:14:48
I've started to get the following error box popping up every time I try to run the Photoshop Elements Organiser, all was working fine the last time I used it a couple of weeks ago. I thought it may have been the recent MS fix but undoing that didn't solve the problem and a remove and reinstall of Photoshop Elements hasn't cured it either, any suggestions gratefully received.

This is the error message I'm getting: -


[attachment deleted by admin]
Title: Re: Adobe Photoshop Elements 7
Post by: Rik on Jun 01, 2009, 17:18:25
The only thing I can think of, Ray, is to re-install DirectX. :(
Title: Re: Adobe Photoshop Elements 7
Post by: Ray on Jun 01, 2009, 17:28:11
Quote from: Rik on Jun 01, 2009, 17:18:25
The only thing I can think of, Ray, is to re-install DirectX. :(

Just tried that, Rik, comes up a newer or equivalent version of Directx is already installed, no installation neccessary.  :wall:
Title: Re: Adobe Photoshop Elements 7
Post by: Rik on Jun 01, 2009, 17:28:57
System restore point?
Title: Re: Adobe Photoshop Elements 7
Post by: Ray on Jun 01, 2009, 17:33:03
Quote from: Rik on Jun 01, 2009, 17:28:57
System restore point?

Thanks, Rik, unfortunately I don't use System Restore, it's turned off, I'll perhaps try a restore from the server prior to the MS fix, still think that may have something to do with it.  :fingers: :thumb:
Title: Re: Adobe Photoshop Elements 7
Post by: Rik on Jun 01, 2009, 17:38:01
It seems likely, doesn't it. :(
Title: Re: Adobe Photoshop Elements 7
Post by: Ray on Jun 01, 2009, 17:41:34
Quote from: Rik on Jun 01, 2009, 17:38:01
It seems likely, doesn't it. :(

It does, Rik, I know the Organiser looks for all types of Media files including avi etc. when it starts up, I suspect it's finding these and then can't open them to create the thumbnails and then falls over.  :-\
Title: Re: Adobe Photoshop Elements 7
Post by: David on Jun 01, 2009, 17:52:16
Good luck with it Ray  :fingers:
Title: Re: Adobe Photoshop Elements 7
Post by: Ray on Jun 01, 2009, 19:13:34
Done a restore from my Server from 06:30 on 29/05/09, result, problem solved, looks like it was the MS work around causing it.  :thumb: :)
Title: Re: Adobe Photoshop Elements 7
Post by: David on Jun 01, 2009, 19:49:17
 :thumb: Great news Ray
Title: Re: Adobe Photoshop Elements 7
Post by: Sebby on Jun 01, 2009, 20:23:11
:thumb:
Title: Re: Adobe Photoshop Elements 7
Post by: Rik on Jun 02, 2009, 08:57:30
Useful to know. Thanks, Ray.  :thumb:
Title: Re: Adobe Photoshop Elements 7
Post by: Ray on Jun 02, 2009, 09:22:18
Quote from: Rik on Jun 02, 2009, 08:57:30
Useful to know. Thanks, Ray.  :thumb:

It is, Rik, I also had another strange problem with it during the evening for some reason every time I tried to save a psd file to a share it was coming up that it couldn't save the file and then windows was throwing up a delayed write failure error, but saving it as a jpg no problem.  ???

Finally tracked it down to some sort of conflict with my firewall, disabling the firewall, file would save as a psd to the share with no problem, re enable firewall and it now still saves to a share ok.  :-\. looks like something must have got messed up between Photoshop and the firewall for some reason, still working fine at the moment with the firewall enabled.  :fingers:  Computers!!  :comp:
Title: Re: Adobe Photoshop Elements 7
Post by: Rik on Jun 02, 2009, 09:28:24
To think they're meant to make our lives easier, Ray.  :shake:
Title: Re: Adobe Photoshop Elements 7
Post by: Ray on Jun 02, 2009, 09:32:43
Quote from: Rik on Jun 02, 2009, 09:28:24
To think they're meant to make our lives easier, Ray.  :shake:

No, that's just a rumour put around my Microsoft, Rik.  ;D
Title: Re: Adobe Photoshop Elements 7
Post by: Rik on Jun 02, 2009, 09:42:08
:lol: Good point, Ray. :)