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Technical News & Discussion => IDNet Help => Topic started by: Steve on May 29, 2009, 14:05:58

Title: Damn Cheek Amazon
Post by: Steve on May 29, 2009, 14:05:58
I ordered a DG834G from Amazon as I have a prime account so I get free delivery.Hoping it would be a v4 which has Apple certified compatibility with mobile me and Back to my mac. What did I receive? a DG834GT. The Netgear package box clearly states DG834G however printed in the top right corner its says now something like upgrade now compatible with 108mbps wireless. Inside the box is a DG834GT

Why did I want one?  UPNP issues on DG834N with WHS and Apple mobile me BTMM and also irritating DHCP server crashes.

Shall I send it back? UPNP and mobile me is working fine and strangely whether its related or not today my pings to www.idnet.net have returned to their previous level of below 20ms.

I suspect I'll keep it. I don't need N wireless as I've a bridged Time capsule for that.
Title: Re: Damn Cheek Amazon
Post by: Simon on May 29, 2009, 14:20:50
Was it through Amazon themselves, or a market place seller, Steve?
Title: Re: Damn Cheek Amazon
Post by: somanyholes on May 29, 2009, 14:23:11
UPNP = evil :)
Title: Re: Damn Cheek Amazon
Post by: Steve on May 29, 2009, 14:25:52
Amazon Simon

http://www.amazon.co.uk/Netgear-DG834G-54Mbps-Wireless-Firewall/dp/B0000TZ8Z8/ref=sr_1_1?ie=UTF8&s=electronics&qid=1243603379&sr=1-1
Title: Re: Damn Cheek Amazon
Post by: Steve on May 29, 2009, 14:30:09
Quote from: somanyholes on May 29, 2009, 14:23:11
UPNP = evil :)



Maybe,but when it works life's so much easier when it occasionally works.
Title: Re: Damn Cheek Amazon
Post by: Rik on May 29, 2009, 14:34:59
Quote from: stevethegas on May 29, 2009, 14:25:52
Amazon Simon

http://www.amazon.co.uk/Netgear-DG834G-54Mbps-Wireless-Firewall/dp/B0000TZ8Z8/ref=sr_1_1?ie=UTF8&s=electronics&qid=1243603379&sr=1-1

I'd complain, Steve, it's not as described.
Title: Re: Damn Cheek Amazon
Post by: Steve on May 29, 2009, 14:39:21
I think I will. Its just the hassle of sending it back especially since it seems to fulfill the reasons for change in the first place.
Title: Re: Damn Cheek Amazon
Post by: Rik on May 29, 2009, 14:40:35
Amazon will collect, Steve, at no cost to you. I found the process very efficient the one time I needed to use it.
Title: Re: Damn Cheek Amazon
Post by: Steve on May 29, 2009, 14:51:27
PING 212.69.36.10 (212.69.36.10): 56 data bytes
64 bytes from 212.69.36.10: icmp_seq=0 ttl=60 time=20.0 ms
64 bytes from 212.69.36.10: icmp_seq=1 ttl=60 time=15.0 ms
64 bytes from 212.69.36.10: icmp_seq=2 ttl=60 time=15.0 ms
64 bytes from 212.69.36.10: icmp_seq=3 ttl=60 time=15.0 ms

--- 212.69.36.10 ping statistics ---
4 packets transmitted, 4 packets received, 0% packet loss
round-trip min/avg/max = 15.0/16.2/20.0 ms

(http://www.speedtest.net/result/484079143.png) (http://www.speedtest.net)


I should send it back but it performing so well :dunno:
Title: Re: Damn Cheek Amazon
Post by: Rik on May 29, 2009, 14:56:42
Ask them why they supplied it, then, Steve. That will give you some 'hold' time while you make your mind up.
Title: Re: Damn Cheek Amazon
Post by: Sebby on May 30, 2009, 00:13:51
Yep, that's what I'd do. The DG834GT is actually quite a well thought of router.
Title: Re: Damn Cheek Amazon
Post by: vitriol on May 30, 2009, 12:53:02
I've got a GT and I think it's great.  Very easy to setup and performs really well.  But if I were in your shoes it might have to go back as it just isn't what was ordered.
Title: Re: Damn Cheek Amazon
Post by: Steve on May 30, 2009, 13:10:00
I agree it works very well,if I bought a dg834GT from Amazon its £15 more at present.

Enclosed poor quality picture,if its decipherable , you see the label is DG834g but see top right

[attachment deleted by admin]
Title: Re: Damn Cheek Amazon
Post by: Glenn on May 30, 2009, 13:27:41
I would think the error is more Netgear's than Amazon, as they pack the boxes
Title: Re: Damn Cheek Amazon
Post by: Gary on May 30, 2009, 13:34:56
Ask for a refund, and get one off Broadbandbuyer they specify which ones they sell ie V4 V5 etc
Title: Re: Damn Cheek Amazon
Post by: wecpcs on May 30, 2009, 13:50:40
Quote from: Gary on May 30, 2009, 13:34:56
Ask for a refund, and get one off Broadbandbuyer they specify which ones they sell ie V4 V5 etc

Thats where I bought my V4 from which is what I wanted and it was a good price compared to other suppliers where you took pot luck as to what version you got.

Colin
Title: Re: Damn Cheek Amazon
Post by: Sebby on May 30, 2009, 14:48:13
Quote from: stevethegas on May 30, 2009, 13:10:00
I agree it works very well,if I bought a dg834GT from Amazon its £15 more at present.

Enclosed poor quality picture,if its decipherable , you see the label is DG834g but see top right

Exactly. Seems like a bit of a bargain!
Title: Re: Damn Cheek Amazon
Post by: Steve on May 30, 2009, 15:56:37
Quote from: Glenn on May 30, 2009, 13:27:41
I would think the error is more Netgear's than Amazon, as they pack the boxes

I don't think its a mistake Glen. I think its intentional and misleading.
Title: Re: Damn Cheek Amazon
Post by: Sebby on May 30, 2009, 16:37:22
It seems that the GT is the same as a v4 except with the better wireless, so you got a good deal anyway. :)